Category: Patisserie

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1. GENERAL INFORMATION:
==========================

Company Name:  PAUL Holland Park

Address:  82a Holland Park Ave

City:   London

State/Region:  England

Postal Code:  W11 3RB

Country:  GB

Website URL:  https://www.paul-uk.com/

Phone:  020 3978 5514

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  info@paul-uk.com

Website Type:  Unknown

Blog:  found

Blog URL:  https://www.paul-uk.com/blog

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.3

Mobile Site Load Time:  0.4

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================

Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  Yes

Twitter Connection:  No

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  3

Keyword:  coffee shop Brent, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Coffee shop

Categories:  Coffee shop,Cafe,Bakery,Patisserie,Sandwich shop

Google+ URL:   https://www.google.com/maps/place/PAUL+Holland+Park/data=!3m1!4b1!4m2!3m1!1s0x0:0x478f254799b3e0e8

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  412

Google+ Score:  4.1

Google My Business Videos:  0

Top Maps Company:  Starbucks Coffee

List of Competitors:  TiramisU Cafe – London Kiosk | Zarathustra Cafe London | Monmouth Coffee Company | Ozone Coffee Roasters, Shoreditch | Brookmill Roastery Coffee Shop | The Buttery | La Esquina Cafe

Google Bad Reviews #:  95

Google Reviewer 1, Name (Bad Review):  Ayoub

Google Bad Review 1:  I don’t like to leave bad reviews but Paulina found a way to make me do so today.

When I entered the shop this afternoon I was welcomed by Sylvain who was very friendly. I ordered 4 beignets from him and he recommended me to have 5 as the price would still be the same. I found it very nice of him that he said that and agreed to follow his recommendation. He passed the order on to Paulina who seemed to be the cashier. She immediately wanted me to make the payment whilst I was still showing my mobile app to her displaying a QR code for a hot drink and asked for a Cappuccino. She didn’t even try to listen to what I was saying and kept repeating that I had to pay. It was a bit loud inside so I tried several times to explain that I wanted to order a Cappuccino and was showing my QR code so she knows that it was not a standard hot drink order. Yet, she clearly seemed to not want to know anything from me and interrupted me when I tried to explain for a third time (she even raised her voice at that moment) and she was pointing at the machine so I can make the payment. A process that was supposed to be simple and easy quickly became stressfull and unpleasant.

I was really astounded by Paulina’s behaviour and I didn’t appreciate it at all. All of her colleagues were just staring at the entire situation and kept quiet except for a male colleague who was standing near the coffee machine. He tried to defend Paulina by saying that it was too loud inside so she couldn’t understand what I was saying. I’m sorry but that really doesn’t justify such an attitude and behaviour… If you can’t hear someone you try to get a bit closer, try to be more open to see what the person is trying to say, or ask questions to find out what the person wants, etc…

This shop provides good food and I don’t really want to paint everyone with the same brush but some of the staff really need to be trained again in how to provide good customer service (referring mainly to Paulina and to some extent her colleague from the coffee machine).

Google Reviewer 2, Name (Bad Review):  Javier FD

Google Bad Review (2):  (Translated by Google) We ordered the sandwich of the day £2.99 x 2 and two cappuccinos and they charged us just over £15 without knowing the reason because they didn't give us the ticket either.

(Original)
Pedimos el sandwich del día 2,99£ x 2 y dos capuccinos y nos cobraron algo más de 15£ sin conocer el motivo porque tampoco nos dieron el ticket.

Google Good Reviews #:  217

Google Reviewer Name (Good Review):  Dariusz Kantor Kantorowicz

Google Good Review:  (Translated by Google) I recommend everyone with delicious food (Original) Polecam wszystkim przepyszne jedzenie

Reviews last 30 Days:  6

Bad Review Percentage:  23%

Bad Reviews Top 10:  0

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  PAUL Bakery, Patisserie, Café and Restaurant | Cake Shop in UK

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  coffee shop Brent, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0.63

PPC Adwords Monthly Budget($): 19

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
==========================

Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/paul1889.uk

FB Likes #:  26325

FB Followers #:  28376

FB Posts In Last 30 Days:  10

FB Last Posted Days Ago:  2

FB Last Post Date:  August 25, 2022

FB Last Post Text:  It's almost the Bank Holiday, who's having a PAUL picnic? Get 15% OFF your picnic essentials now when you use promo code PICNIC15. Order Now. Link in Bio…. * Offer ends midnight on 29th August. See more

FB Last Post Image:  https://scontent.flhr11-1.fna.fbcdn.net/v/t39.30808-6/301763070_8234499563228576_7271142609361596924_n.jpg?stp=cp1_dst-jpg_p526x296&_nc_cat=104&ccb=1-7&_nc_sid=2d5d41&_nc_ohc=0zE0xqnUPXEAX-bjuhS&_nc_ht=scontent.flhr11-1.fna&oh=00_AT8JWVtrfv2NprGJgleMD57gwbcTt1-mTq_56TNN70trjw&oe=630EEFE4

FB Desktop Cover URL:  https://scontent.flhr11-1.fna.fbcdn.net/v/t39.30808-6/281256848_7769282446416959_3269371671209035033_n.jpg?stp=dst-jpg_p180x540&_nc_cat=101&ccb=1-7&_nc_sid=e3f864&_nc_ohc=EmIHWEBMobEAX9Bn-8v&_nc_ht=scontent.flhr11-1.fna&oh=00_AT-JzZ6e8cceSeiXqH_qlmsVXmGdO8cFbO3ElHuCs7-9PA&oe=630F215B

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMJung8Xsoolx6BOrCC_-k5rQlSNAvKnonaZ_Vu=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL:  https://www.youtube.com/user/paulmaisondequalite

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.