Category: Orthodontist

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1. GENERAL INFORMATION:
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Company Name:  Ten Dental Facial – Balham

Address:  156 Balham High Rd

City:   London

State/Region:  England

Postal Code:  SW12 9BN

Country:  GB

Website URL:  https://tendental.com/clinic/balham-clinic/

Phone:  020 8675 1798

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  hello@tendental.com

Website Type:  WordPress 6.0.1

Blog:  found

Blog URL:  https://tendental.com/blog/

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.6

Mobile Site Load Time:  1.8

SSL Verified:  SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Dentists Barking and Dagenham, London?

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Dentist

Categories:  Dentist,Cosmetic dentist,Dental implants periodontist,Dental clinic,Orthodontist

Google+ URL:   https://www.google.com/maps/place/Ten+Dental+++Facial+-+Balham/data=!3m1!4b1!4m2!3m1!1s0x0:0xd1967b79a567683

Owner Verified:  Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  82

Google+ Score:  4.5

Google My Business Videos:  0

Top Maps Company:  mydentist, Longbridge Road, Barking

List of Competitors:  Emergency Dentist – Dental Clinic and Implant Centre | Escudier Dentists | London Centre for Implant and Aesthetic Dentistry (LCIAD) by Dr Koray Feran | Family Dental Practice | Buckingham Gate Orthodontics | Bupa Dental Care London Bank | Middle Lane Dental Practice

Google Bad Reviews #:  11

Google Reviewer 1, Name (Bad Review):  Stella

Google Bad Review 1:  Update 19th March: Ten Dental is spamming me with text messages and emails to book my next appointment, with STILL no contact from a customer service rep to resolve my complaint months later. LOL. Remove me from your money-making list.

Let me preface this by saying I was a paying patient for 5 years at Trinity Road and this is for Ten Dental Balham:

– What is normally a 30 minute procedure was done in 20 minutes. Rochelle, the hygienist, rushed through the service.

– The cleaning was done out of order, with polishing done before scaling. Scaling was done hastily and with poor attention to detail. Every hygiene appointment I have had with a dentist in 20 years yielded better results.

– Not only did the hygienist not have my file, she made no effort to check if my file was on hand in the first place and when I inquired about it, brushed it off as unimportant.

– When the cleaning was finished, the hygienist did not offer a mirror and did not remove the UV glasses or bib. Simply left me as was on the table and went “Finished.”

– Upon raising this to Ten Dental and requesting to have my £65 cleaning redone, have not had a phone call or an email back.

Google Reviewer 2, Name (Bad Review):  Katie Frankl

Google Bad Review (2):  This place is utterly infuriating. A few of the dentists are brilliant, and after a few years I have finally found a brilliant one I like there – however it has been very hit and miss. I have found the emergency dentists to be poor, the hygienists didn’t really impress and the receptionists are not really very experienced / on it.

For instance, I have had to have a front filling the emergency dentist did replaced three times as the quality was not up to scratch and it kept falling off. In the end I got it replaced in Bosnia of all places and it’s outlived the Ten Dentals ones.

At the same time, I have been going through the process of a smile redesign. Before embarking on this, I have asked several times to see some projections of costs – and have been paying and coming for consultation after consultation. Perhaps because this has been a protracted process, the practice still can’t get all the proposed treatment quotes together – and it’s like speaking to a brick wall in explaining – I just want a full breakdown of proposed works – not just what I am getting done next week. This is a result of the dentists not being in every day – they are transient, so you have to wait until your dentist is in for reception to talk to them, and by that time, they’ve forgotten what they are meant to be asking.

It appears they don’t really communicate with each other well. I was booked in to see the wrong orthodontist at the practice, which was a pointless exercise as he had no idea why I was seeing him and what the overall plan for my smile was. Complete waste of time. On my next consultation, I told my dentist it hadn’t left me very confident about using the practice for such extensive/expensive treatment if they don’t really feedback to each other and he asked me to come back and see another orthodontist. After lockdown I was booked in, and on arrival, the most passively aggressive receptionist told me they would not let me into the treatment room until I’d paid a deposit to secure the appointment. I was confused I was actually standing in reception – there was no risk of me not turning up! She said she’d refund as soon as I came out of consultation and it was just “protocol” – so I reluctantly paid – even though it was quite weird! She disappeared and came back and said “actually – we are going to charge you for this consultation as it’s your second orthodontist visit, so I won’t be able to refund you anymore”. Even though the first one was a complete waste of time and they never said it would be another chargeable consultation. In the end I left because, quite frankly, as good as my dentist is, I can’t help thinking that I can find a less stressful and more pleasant practice to spend my thousands with. Told my husband he can no longer use here too – for solidarity!

Google Good Reviews #:  70

Google Reviewer Name (Good Review):  Sarah Heaney

Google Good Review:  Great team of people work here . Very professional and Maria on reception is a delight . Good work and thanks for everything

Reviews last 30 Days:  0

Bad Review Percentage:  13%

Bad Reviews Top 10:  3

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  3

Website Backlinks:  0

Website Title:  Dentist Balham | Balham Dental Clinic

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Dentists Barking and Dagenham, London?

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  25.7

PPC Adwords Monthly Budget($): 771

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  found Google

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/TenDentalFacial

Twitter ID:  @TenDentalFacial

Twitter Tweets #:  1767

Twitter Followers #:  1082

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/TenDentalFacialUK

FB Likes #:  994

FB Followers #:  1083

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t1.6435-9/179029963_4819364674757757_7448495568858945114_n.jpg?stp=dst-jpg_p640x640&_nc_cat=105&ccb=1-7&_nc_sid=e3f864&_nc_ohc=JxVluXELaccAX_thJ53&_nc_ht=scontent-lcy1-1.xx&oh=00_AT-oqT9qBejkMWCuvzrAyZj0CYIPFWSyG_J4hR_00UZSfQ&oe=631C9F8D

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipM8eUgoZ6wUj9FjWrE9IG8YxBC5Qcd9JCrpksL5=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/226106711/1549960619/1500×500

YouTube URL:  https://www.youtube.com/channel/UCs_HoyXSt5-oRQeNRmdOHFw

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

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Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.