Category: Market Researcher

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1. GENERAL INFORMATION:
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Company Name:  IFF Research

Address:  5th Floor, St. Magnus House

City:   London

State/Region:  England

Postal Code:  EC3R 6HD

Country:  GB

Website URL:  http://www.iffresearch.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb

Phone:  020 7250 3035

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  info@iffresearch.com

Website Type:  WordPress 5.8.4

Blog:  found

Blog URL:  https://www.iffresearch.com/news-and-blog/

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  3.5

Mobile Site Load Time:  1.9

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================

Video On Homepage:  found

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Elderly Care Services City of London, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Market Researcher

Categories:  Market Researcher,Research and product development

Google+ URL:   https://www.google.com/maps/place/IFF+Research/data=!3m1!4b1!4m2!3m1!1s0x0:0xa351bd106180b51

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  87

Google+ Score:  2.9

Google My Business Videos:  0

Top Maps Company:  Better Healthcare Services

List of Competitors: 

Google Bad Reviews #:  47

Google Reviewer 1, Name (Bad Review):  Stewart Palmer

Google Bad Review 1:  Two cold calls in three days asking me to participate in a “survey”, latest call at 8:00pm. Why can't these obnoxious companies leave me, and other people alone, especially after I clearly stated that I do not want to participate – ever?

The amazing thing is that this company states that they are representing the UK government. Presumably they are costing you and me a fortune in tax simply to annoy us with ongoing cold calls.

I'd like to post a zero review but, unfortunately, IFF don't allow that.

Google Reviewer 2, Name (Bad Review):  Just Websites

Google Bad Review (2):  If i could i would give them no stars.

The recruitment and training staff speak to potential employees like dirt. The “training” consists of the recruiters reading applicants a script and then sending recruits onto live calls which they listen into.

My live trial wasted four days out of my life. Number one a really obnoxious trainer who told me I had already had extensive training on using webex video and should be able to set it up by now. Extensive training meant one call a week earlier. He refused to continue the test. Second one was a much friendlier guy but he did get uppery whenever anyone asked a question. After three hours of setting up and listening to him read the script my connection dropped for three minutes and I was thrown out of training for rescheduling again. I was asked to reschedule but the recruitment team never got back to me. I finally did get a date and time I waited for over an hour for them to start the session but they Didnt contact me, I messaged the recruitment team did not reply to my calls or messages.

My final attempt was a nightmare, I was just thrown onto live calls I was fine talking to participants but the system they use was slow and no matter what info I would input the trainer made negative comments on instant message. The messages were constant and would disappear before I could read them and so distracting whilst trying to speak to participants. I had not had any opportunity to use the computer system how could I get it right first time like they expected? She used slang terms for the screens like “outcomes screen” which meant nothing to me and then she moaned when I opened the wrong screen. She was constantly instant messaging me with stupid stuff like “ask her to spell the name” this was bleeding obvious I don't need that kind of advice or interruption.

The final straw came when the scripts did not load and I was left floundering on two successive calls. Both times I clicked for the scripts to load and was disconnected from the call this was not my fault. She then implied I was making a right mess of it and that I must “pay attention”. That was enough for me, I went into the Instant messenger and told her that her bad attitude was not helpful neither was being told to pay attention when I had received no technical training on how to use the system the calls dropped through no fault of my own. I just ended the session there and then. Avoid at all costs unless you enjoy being spoken to like a child and reprimanded by someone who has probably never done anything more demanding than telemarketing in their entire life.

Google Good Reviews #:  36

Google Reviewer Name (Good Review):  Nathan McArdle

Google Good Review:  A company that pays on time, a company with integrity and one which provides opportunities for a flexible work schedule

Reviews last 30 Days:  4

Bad Review Percentage:  54%

Bad Reviews Top 10:  7

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  IFF Research | Research Agency | Informing Better Decisions

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Elderly Care Services City of London, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  didn't find

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
==========================

Twitter Page URL:  https://twitter.com/IFFResearch

Twitter ID:  @IFFResearch

Twitter Tweets #:  2366

Twitter Followers #:  1159

Twitter Likes #:  0

Facebook Page URL: 

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days: 

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipNdC-nRPR9TyRIUQGsWWLDz6nruWSIBEWhM4aLZ=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/2499151969/1538129459/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.