Category: House clearance service

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1. GENERAL INFORMATION:
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Company Name:  Go Cleaners London

Address: 

City:   

State/Region:  England

Postal Code: 

Country:  GB

Website URL:  https://gocleanerslondon.co.uk/?ot=1&utm_source=google&utm_medium=organic&utm_campaign=gmb-website

Phone:  020 3746 5394

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email: 

Website Type:  WordPress 5.7.6

Blog:  found

Blog URL:  https://gocleanerslondon.co.uk/blog/

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  4.2

Mobile Site Load Time:  2.4

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Cleaning Services City of London, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  House cleaning service

Categories:  House cleaning service,Carpet cleaning service,Cleaners,Commercial cleaning service,Curtain and upholstery cleaning service,Dry cleaner,Service establishment,Gutter Cleaning Service,House clearance service,Upholstery cleaning service,Window cleaning service

Google+ URL:   https://www.google.com/maps/place/Go+Cleaners+London/data=!3m1!4b1!4m2!3m1!1s0x0:0xc2c19e0dfd6e25df

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  74

Google+ Score:  4.4

Google My Business Videos:  0

Top Maps Company:  Maid In Chelsea Cleaning

List of Competitors:  Fantasy Services | NELLAS PERFECTION CLEANING SERVICES | London Cleaning Agency | Actually Clean | Cleaner Kilburn | Cleaners Muswell Hill Ltd. | So Fresh So Clean

Google Bad Reviews #:  10

Google Reviewer 1, Name (Bad Review):  Lucy L

Google Bad Review 1:  If I could give Go Cleaners 0 stars I would. I booked a deep clean through Go Cleaners provided by Fantastic Services. I booked 7 hours (2 cleaners for 3.5 hours) for my 2 bedroom flat as recommended on booking. I also paid extra for them to provide cleaning materials (as I had wrongly assumed they would bring better products, hoover etc than I owned myself).

The cleaning was poor, the list of tasks listed under deep clean was not undertaken. The cleaning was undertaken using paper towels and Mr Muscle, and with a dirty mop with no bucket and no floor cleaner. The dirty mop was then rinsed in the ‘clean' sink. The cleaners then left 30 minutes early (1 hour of cleaning time). When questioned they said they would let the company know so that we were not charged for this time (they did in all fairness do that).

But the real problems started when I tried dealing with their customer services team.

When I complained about the poor service I was asked to provide photos which was done immediately and told they would get back to me in 1-2 days. A week later I had heard nothing, when I called the company the photos were located immediately but had not be loaded on to my account so nothing had been done.

I was sent an email telling me the cleaners did not have time to complete the tasks despite the fact THEY HAD LEFT EARLY! I was then told I had actually not booked a deep clean, to which I was able to provide evidence stating otherwise.

I have been told on EVERY SINGLE occasion I have spoken to Fantastic service that the cleaners did not have time to complete the job, and the fact the cleaners actually left early seems to mean nothing.

Despite asking on multiple occasions I have been unable to speak to anyone other than the person answering the telephone, I have not been given a postal address to write a formal complaint despite asking on multiple occasions. And on more than one occasion I have not been phoned back as promised and my emails have not been replied to in a timely fashion. I have asked for a 50% refund as I spent 4 hours cleaning up after the cleaners, 2 weeks later I am still waiting….

Google Reviewer 2, Name (Bad Review):  Ryan Scafuro

Google Bad Review (2):  Falsely advertised cost of carpet cleaning on website, when I requested a quote it was 30% higher than advertised. When I brought it to Lorraine's attention she refused to honor advertised cost.

Google Good Reviews #:  55

Google Reviewer Name (Good Review):  Patricia Taylor

Google Good Review:  Quality cleaning. The cleaners were hardworking and carried the service promptly and reliably. I would rate Go Cleaners with 10 stars if I could. I definitely recommend it!

Reviews last 30 Days:  0

Bad Review Percentage:  14%

Bad Reviews Top 10:  0

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  8

Website Backlinks:  0

Website Title:  Go Cleaners London | Domestic & Commercial Cleaning Services

Keyword In Title:   found

City In Title:  did not find

Keyword Location:  Cleaning Services City of London, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  found

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL: 

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days: 

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMrgwIPzdSWdKJv0SzdSmeDgcm_MCnkXz3MAc4S=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.