Category: Funeral home

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1. GENERAL INFORMATION:
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Company Name:  Francis Chappell & Sons Funeral Directors

Address:  5 Thomas St

City:   London

State/Region:  England

Postal Code:  SE18 6HL

Country:  GB

Website URL:  https://www.dignityfunerals.co.uk/funeral-directors/locations/england/london/woolwich/5-thomas-street?utm_source=google&utm_medium=listings&utm_content=00614&utm_campaign=local_listings

Phone:  020 3930 4893

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email: 

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  3.8

Mobile Site Load Time:  3.6

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  2

Keyword:  Funeral Services Barking, London

Ranking On The 1st Page:  found

Ranking On The Map:  didn't find

1st Category:  Funeral home

Categories:  Funeral home,Coffin supplier,Cremation Service,Funeral director,Monument maker

Google+ URL:   https://www.google.com/maps/place/Francis+Chappell+%26+Sons+Funeral+Directors/data=!3m1!4b1!4m2!3m1!1s0x0:0xdf690d138d82cae3

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  5

Google+ Score:  3.8

Google My Business Videos:  0

Top Maps Company:  B Wallis & Son Funeral Directors

List of Competitors:  London Funeral Directors | Kelly of Mill Hill Funeral Directors | A Galla Funeral Directors Ltd | Blackheath Funeral Service | Chelsea Funeral Directors | Alfred Smith Funeral Directors | William Dunphy Funeral Directors

Google Bad Reviews #:  2

Google Reviewer 1, Name (Bad Review):  Sally Clark

Google Bad Review 1:  My mother has recently passed and my sister (the youngest of four) has been dealing with things unfortunately. I have been allowed no say in things at all. This is not Francis Chappell fault, I get that.

However, on calling them and speaking with Pat at the Eltham branch as no one one in the Woolwich branch, I was promised a call back. That call NEVER came.

The next day I called the Woolwich branch again. A manager, Elaine answered. After speaking with her she promised me a call back later that day, even giving me her private mobile number. The call back was after me complaining about Pat not calling me back.She also advised me to try and get things stopped due to what was happening. She called in the afternoon saying my sister had said that I can choose a song and look at photos they had chosen… Wow, yipee, not! I have heard no more from her even though she promised she would come back to me regarding my complaint. If she is a manager, god help the rest!

Very poor service from this company. I will be letting everyone know, and advising them, never to use this company.

Google Reviewer 2, Name (Bad Review):  David Fuller

Google Bad Review (2):  Following the death of a dear friend who's funeral plan was in place with “Dignity” the misfortune of having to deal with Francis Chapel Woolwich started, “Jackie” is the only reason this shocking company have a review with 3 stars her role has been carried out but nothing from the director, nothing no call no effort no mindfulness no compassion no consideration and no effort, no respect. even the chosen coffin not available unless we pay more, flowers vastly over priced and all blamed on covid 19 … our dear friend did not die of covid-19 and each of us have been tested and clear of covid -19 have any of the staff within Francis Chapel ? where is my friend ? still in the hospital fridge …. missed phone calls missed collections oddly the Funeral Director still does not call. when asked why we are told he will call the day before the funeral ! Sadly Francis Chapel & Son your business is not as it should be what happened to respect, consideration, sense of duty and pride in both work and company ?
Never again will anyone we know use your shockingly bad service, this whole experience has been compounded by the lack of respect from the Funeral Director. He has failed the company He has failed our Friend He has failed in every area regarding our wishes, Jackie has done the best she can and goodness me her hands are clearly tied by company policy and profit margins. shameful utterly shameful service its all about the money and not the friends and family. Never has a company dropped to such lows they fail to show any respect from the top.

Google Good Reviews #:  3

Google Reviewer Name (Good Review):  Joanne Hammond

Google Good Review:  Wonderful service. so helpful & understanding. I wouldn't hesitate to recommend Francis Chappell & Sons

Reviews last 30 Days:  0

Bad Review Percentage:  40%

Bad Reviews Top 10:  2

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  26

Website Backlinks:  0

Website Title:  Francis Chappell & Sons Funeral Directors in Woolwich, London | Dignity Funerals

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Funeral Services Barking, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  1339.9

PPC Adwords Monthly Budget($): 40197

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  didn't find

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/Dignity_UK

Twitter ID:  @Dignity_UK

Twitter Tweets #:  156

Twitter Followers #:  638

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/DignityFuneralsUK

FB Likes #:  3005

FB Followers #:  4262

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago:  205

FB Last Post Date:  January 31, 2022

FB Last Post Text:  We're proud that our teams can help make everything easier for the families we serve. Thank you to all at R. Davies & Son for doing just that.

FB Last Post Image:  https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/269718837_1008034563085688_9098849797351833374_n.jpg?stp=dst-jpg_p526x296&_nc_cat=107&ccb=1-7&_nc_sid=8024bb&_nc_ohc=hjaYmAl3QHEAX-jgKKM&_nc_ht=scontent-lcy1-1.xx&oh=00_AT87O2zRN_y3JJfqfCAUS7H-X6QS8JxApo7PIAnDbS6tMg&oe=630A1718

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t1.6435-9/34667598_242478422974643_1734764868839407616_n.jpg?stp=dst-jpg_p640x640&_nc_cat=108&ccb=1-7&_nc_sid=e3f864&_nc_ohc=ksFIhYAXeAwAX8HgXKD&_nc_ht=scontent-lcy1-1.xx&oh=00_AT94HnBgQbZT6J5YhtCkK1XulWzB8k03RrPMMnsB_eqkqA&oe=632C548C

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMJdCbteYrXH7ux443DEt4Ul4uIA7ljfSi_2l6E=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/1057924561147183104/1541064425/1500×500

YouTube URL:  https://www.youtube.com/channel/UCGZNSYZTCXo3Zdt5jfRzBnQ

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.