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1. GENERAL INFORMATION:
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Company Name: iCorrect
Address: 12 Margaret St
City: London
State/Region: England
Postal Code: W1W 8JQ
Country: GB
Website URL: https://www.icorrect.co.uk/
Phone: 020 7099 8517
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: support@icorrect.co.uk
Website Type: WordPress
Blog: found
Blog URL: https://www.icorrect.co.uk//blog
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.0
Mobile Site Load Time: 1.2
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 17
Keyword: mobile phone shops Dagenham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Mobile phone repair shop
Categories: Mobile phone repair shop,Computer repair service,Data recovery service,Phone repair service,Repair service
Google+ URL: https://www.google.com/maps/place/iCorrect/data=!3m1!4b1!4m2!3m1!1s0x0:0x2abbd489a9d66382
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 435
Google+ Score: 4.8
Google My Business Videos: 1
Top Maps Company: Globalunited Telecom Dagenham
List of Competitors: Mobile Phone Repair | Mobile Link | Mobile Bitz | FixLocal – Fulham | Mochan Consultancy | DGN TECH MOBILE REPAIRS & VAPE SHOP | Phone Care & Vape
Google Bad Reviews #: 20
Google Reviewer 1, Name (Bad Review): J C
Google Bad Review 1: Repair of iPhone xs lens cover.
Called to speak to them and checked if they did walk in repairs.
Asked how long it would take. Told 45 mins.
Travelled in from work and met the chap I'd spoken to on the phone. Arrived at 1230pm. Explained I would need to leave by 130pm at the latest otherwise I'd come back another time.
Was told to come back at 120pm.
Kept being fobbed off with the worst type of customer service. “Just another two mins”. Then “20 mins”. Then ” 2-5 mins” and finally “he's coming up the stairs now”.
He didn't.
I left. I was late for my meeting. And I had no phone.
I sent my PA to go and pick it up later. Apparently she too had to wait for 20 mins. So they clearly hadn't fixed it and lied to me previously.
The one thing I value in business is honesty. Don't mislead your customers.
Had you just told me it would be an hour I would have made plans. I explicitly asked you if I would be able to leave at 130 when I logged in with you. I even had my client on the phone so as to push back should I need to.
You told me there was no need.
I don't appreciate being misled. And I don't like having my time wasted.
Edit – a reply to your response. You were told clearly my PA would be picking it up and she presented ID. This was not the reason for the second delay.
As for your opinion that 3 stars would have been warranted – again not correct. The phone came back with dust on the lens. It had to be sent back for you to fix the problem.
So, no, I think 1 star was plenty. And yes you should have couriered the phone back to me in the first instance after you'd lied about the length of time it took for repair. You didn't though even though I asked.
Google Reviewer 2, Name (Bad Review): J H
Google Bad Review (2): I would absolutely NOT recommend this company for device repairs. They took 7 HOURS to get my phone back to me after being assured the entire repair and return would take around 3 hours. The collection was prompt and I was sent a bill for the repair 2 hours after collection. I paid the invoice 2 minutes after receiving it, expecting my repaired device to be returned to me within the hour of payment (as I had been told multiple times). 3 hours after payment I called the company who had ‘forgotten’ to arrange a courier to return it, but was again assured I would have it back in 45 minutes. Another 1.5 hours later, at 5.45pm I furiously called the company again, this time saying they had no idea where it was and the courier should have arrived by now. Eventually it turned up at 6.15pm from a very rude courier.
To make this whole experience worse my phone screen has been SCRATCHED in the repair process. I would STRONGLY advise against using iCorrect, they clearly do not perform their repairs with any degree of care, and furthermore exhibited a distinct lack of care about customer satisfaction. I am wholly uninpressed and extremely disappointed. Go somewhere else!
Google Good Reviews #: 409
Google Reviewer Name (Good Review): Abdirisak Abdinur
Google Good Review: Excellent service. Very good quality iPad mini screen repair. I have tested the screen for a week since the repair and haven't seen any issues. Beats iSmash – would definitely use again!!
Reviews last 30 Days: 6
Bad Review Percentage: 5%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: iCorrect: iPhone, iPad & Apple Watch Repair Specialists | London
Keyword In Title: did not find
City In Title: did not find
Keyword Location: mobile phone shops Dagenham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/iCorrect_
Twitter ID: @iCorrect_
Twitter Tweets #: 7
Twitter Followers #: 7
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/icorrectuk
FB Likes #: 3591
FB Followers #: 3601
FB Posts In Last 30 Days: 3
FB Last Posted Days Ago: 14
FB Last Post Date: August 14, 2022
FB Last Post Text: Smashed iPhone 12 Rear Glass
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPANikevjrF7pQTboNzM_lrVPmkWC-G3Kmv5izn=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/1364533576495206403/1614165266/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.