Category: Carpet Retail Shop

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1. GENERAL INFORMATION:
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Company Name:  1to1 Flooring – Barnet

Address:  141 High St

City:   Barnet

State/Region:  England

Postal Code:  EN5 5UZ

Country:  GB

Website URL:  http://www.1to1flooring.co.uk/

Phone:  020 8344 2455

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  stalbans@1to1flooring.co.uk

Website Type:  WordPress

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.7

Mobile Site Load Time:  2.0

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Book shop City of London, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Carpet Retail Shop

Categories:  Carpet Retail Shop,Carpet Fitter,Flooring contractor,Flooring Shop,Wood and laminate flooring supplier

Google+ URL:   https://www.google.com/maps/place/1to1+Flooring+-+Barnet/data=!3m1!4b1!4m2!3m1!1s0x0:0xdf4a7dc246b9ff8c

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  27

Google+ Score:  4.3

Google My Business Videos:  0

Top Maps Company:  Waterstones

List of Competitors: 

Google Bad Reviews #:  5

Google Reviewer 1, Name (Bad Review):  Dabizzler 17

Google Bad Review 1:  They don't do returns, even if flooring it untouched, (annoying really) so read the smallprint

Google Reviewer 2, Name (Bad Review):  Mabel Shokoya

Google Bad Review (2):  Update:

Based on my terrible experience with 1 to 1 Flooring, I was struggling to understand how they had so many high ratings/positive reviews on this site.

But now I know; here's how they do it…

Within a few hours of writing my original review (below), I got a call back from 1 to 1 Flooring accepting liability, apologising for all the issues I had experienced, promising to put everything right and offering me a range of additional maintenance products free – on the basis that I took my review down from this site.

I told them I needed to speak to my husband first, and over the next few days I received numerous calls from 1 to 1 Flooring pressurising me to take the negative review down in order to get resolution as promised. This stressed me out so I asked my husband to deal with the matter moving forward.

When he spoke to 1 to 1 Flooring he made it clear that before considering to take down the review, we would need to see that they would first honour what they had communicated.

He also made it clear that reviews aside, 1 to 1 Flooring have a legal obligation to put right the carpet issue (which they supplied and fitted) as we had fully paid for that service/product. Once again my husband was given assurances that someone would get back to him in a few days with a resolution.

Having not heard anything for over 2 weeks, my husband then contacted 1 to 1 Flooring to see what was happening. He received an apology for the non-contact and was told that because of the review still being on the site, the matter regarding the carpets not being fitted properly had to be taken back up to the company owner. He queried why that was the case when the carpets supply and fit had been fully paid for; therefore 1 to 1 Flooring had an automatic obligation to ensure that product was fitted to a ‘fit for purpose' standard.

A few days later my husband received a call from one of the managers to say that the owner of the company is refusing to fix the carpet issue until I take down the negative review from this site.

My husband has just reported the matter to his contacts at Watch Dog, Consumer Rights and Citizens Advice. The matter has also passed it over to my legal team.

Now you know the tactics 1 to 1 Flooring use to maintain high ratings on review sites like this, I will leave it up to you to decide whether those ratings reflect reality – or give you the full transparency needed when choosing a company to give your hard earned money to…
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I never been to a company that is so money hungry.from start the pressure was to pay everything up front. I wish that I walked away from that point. There are two decent people who sure great customer service. The lovely receptionist and a guy called M***. Other than that the main boss was totally rude and arrogant. Didn't care the fact that I was in tears and was not keen to help after taking my money. Glad I walked away from them only purchasing materials and went else where to do my flooring. As it was done perfect and I know for fact 121 flooring would not even match it standards and would have more headache with them. Oh and what kind of company has no terms and conditions??? Cow boys if you ask me.

Google Good Reviews #:  22

Google Reviewer Name (Good Review):  Steve Bowe

Google Good Review:  Great service and the highest quality products and workmanship. We were so happy with the final product. We would definitely recommend 1 to 1 flooring.

Reviews last 30 Days:  0

Bad Review Percentage:  19%

Bad Reviews Top 10:  2

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Hertfordshire’s Leading Independent Carpet and Flooring Retailer

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Book shop Barnet, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  didn't find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/1to1flooringstalbans

FB Likes #:  190

FB Followers #:  201

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPWdXT5Le9LjAPaCL3_oyrSnXoULnHXPMwSDfOV=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.