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1. GENERAL INFORMATION:
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Company Name: Magic Carpet Cleaning
Address: 39 Cornwall Rd
City: London
State/Region: England
Postal Code: HA1 4ND
Country: GB
Website URL: https://magic-carpetcleaning.co.uk/
Phone: 020 8930 2650
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: contact@magic-carpetcleaning.co.uk
Website Type: WordPress
Blog: found
Blog URL: https://magic-carpetcleaning.co.uk/london-blog
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.0
Mobile Site Load Time: 1.6
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Cleaning Services Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Cleaners
Categories: Cleaners,Carpet cleaning service,Upholstery cleaning service
Google+ URL: https://www.google.com/maps/place/Magic+Carpet+Cleaning/data=!3m1!4b1!4m2!3m1!1s0x0:0x8e605e3e34f5cfb4
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 78
Google+ Score: 4.2
Google My Business Videos: 0
Top Maps Company: Splendclean
List of Competitors: GSF London Ltd | J & J Cleaning Services | Business and Domestic Cleaning and Maintenance Services | Serna Facilities Maintenance | Specialised Cleaning Services London | London Deep Cleaning Service | London Cleaning Crew
Google Bad Reviews #: 15
Google Reviewer 1, Name (Bad Review): Alice Elliott
Google Bad Review 1: I called today to book a carpet clean. The man I dealt with was initially helpful and professional, however this soon changed. The signal was quite poor and kept cutting out, meaning we were struggling to hear each other – no one's fault, just one of those things! The call then cut out completely – again no issue here. Rather than ring back immediately I thought it best to wait until I was in an area with better signal and try again then. However only 5 minutes had passed when I received the attached message. Not entirely sure what he's getting at; albeit there were few communication issues, I thought the call itself was relatively uneventful and respectful. I feel quite uncomfortable that he has taken it upon himself to message such nonsense on my personal number. I ask that Magic Carpet Cleaning speak to this employee regarding his behaviour and just how creepy and intrusive it is.
Google Reviewer 2, Name (Bad Review): Jules Low
Google Bad Review (2): I was told that the cost of all my cleaning would be 130 quid. This was in writing on email and specified all the items and rooms to be cleaned. The guy shows up with an attitude problem and started to ask how much I have agreed with HQ for the clean. I said 130 quid. He said it was impossible. I asked him to call the HQ. They had a huge argument on the phone. Then he insisted that I had to pay more otherwise he will not do the job. I told him to leave. I had driven 40 mins from my home to the tenant home to sort out the cleaning (and had to bring my babies in tow cos I couldn't find childcare in time) but I will not deal with unprofessional people who would hold me hostage on time and price. If the price is too good, it's probably because they will tell you it's a different amount later. I was assigned a Mr Lyudmil Stublenski.
EDIT AFTER MAGIC'S RESPONSE: I don't usually respond to the supplier response but this one really takes the cake. I think everybody can see it for themselves that instead of apologising for the error, they sent me an email demanding that I edit my review and threatening to sue for “personal defamation”. I am permitted to list names of your service personnel. LOL my husband works for a law firm so this certainly made my day. I wasn't 45 mins late. I was told that the technician would call me 30 mins before arriving so I would have time to travel to the property. He called only when he was 10 mins away. I spoke to Alex who said they would wait. I took about 40 mins due to traffic. The guy shows up 5 mins after I arrived. I supposed he went to eat lunch or something. He certainly wasn't waiting outside my house. Anyway, here's the email of them threatening to sue in the photo. Enjoy their service. I always love a business who shoots themselves in the foot. PS. I'm a Google Local Guide Level 7, which also means my reviews always show almost right at the top of everybody's searches. Good luck rubbing this stain off. Finally, as a property manager for the last 12 years, I always agree a final price and obtain insurance certificates before I permit anybody into my property. I used another cleaning company for the last 5 years and they clean the same exact stuff for 135 every year. It is ridiculous to say that nobody would agree a fixed price before seeing the property. How much bigger can a double room get in London Canary Wharf? 130 is not far from this so when I didn't get any response from my old company (I suppose due to COVID19), I decided to choose a new company. To be fair, I would probably have paid the increased rate if it was probably explained nicely to me as I do understand that misunderstandings can occur. But Jesus, I cannot deal with people with an attitude problem. I didn't cancel on you. The guy who showed up said to me he refuses to do the job so I just told him he could leave! Finally, as I expect retaliation from these vindictive people, I now remind you of GDPR laws and expect you to delete all my previous correspondence and my personal data with immediate effect. The GDPR Laws only goes one way. You have a duty to protect the secrecy of data of your customer. It does not roll the other way. Finally, judging by your reviews, you probably had 1 great technician called Tiho and everybody else has an attitude problem.
Google Good Reviews #: 58
Google Reviewer Name (Good Review): Guy Primavera
Google Good Review: Perfect service, amazing results and a super friendly man. I'll be using them again and would highly recommend!
Reviews last 30 Days: 0
Bad Review Percentage: 19%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 5
Website Backlinks: 0
Website Title: Magic Carpet Cleaning: 50% OFF All Cleaning Services in London
Keyword In Title: found
City In Title: did not find
Keyword Location: Cleaning Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/londonscleaning
Twitter ID: @londonscleaning
Twitter Tweets #: 274
Twitter Followers #: 120
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/carpetcleaninglondon
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipMNodLTj4lFnbp29Yz9EenhXo8aTkM72rv3UKAR=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/722431171/1389280594/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.