Category: Apartment Letting Agency

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1. GENERAL INFORMATION:
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Company Name:  Knight Frank Hampstead Estate Agents

Address:  58-62 Heath St

City:   London

State/Region:  England

Postal Code:  NW3 1EN

Country:  GB

Website URL:  http://www.knightfrank.co.uk/contact/hampstead-estate-agents?utm_source=local+Hampstead+Residential&utm_medium=organic&utm_campaign=Google+my+business&y_source=1_MTEwNjU3OTItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Phone:  020 3918 4413

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  james.mortimer@knightfrank.com

Website Type:  Unknown

Blog:  found

Blog URL:  http://www.knightfrank.co.uk/contact/hampstead-estate-agents?utm_source=local+Hampstead+Residential&utm_medium=organic&utm_campaign=Google+my+business&y_source=1_MTEwNjU3OTItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D/blog

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  9.2

Mobile Site Load Time:  8.2

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  Yes

Pinterest Connection:  Yes

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  6

Keyword:  Estate Agent Barnet, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Estate Agent

Categories:  Estate Agent,Apartment Letting Agency

Google+ URL:   https://www.google.com/maps/place/Knight+Frank+Hampstead+Estate+Agents/data=!3m1!4b1!4m2!3m1!1s0x0:0x895a4bfa4b049338

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  123

Google+ Score:  4.8

Google My Business Videos:  1

Top Maps Company:  Winkworth Barnet Estate Agents

List of Competitors:  Winkworth Paddington & Bayswater Estate Agents | The Portman Estate | Propertyworld | Fine and Country Islington – Estate Agents | LetsLocate Estates | Easymove Estate and Letting Agents | Sales & Lettings Ltd

Google Bad Reviews #:  5

Google Reviewer 1, Name (Bad Review):  Roger Houlihan

Google Bad Review 1:  Absolutely awful experience with Knight Frank. They let a property to us in Hampstead London for £850pw without a connected gas supply and without a gas safety certificate. We were supplied with one door key (despite 3 adults living at the property). We were not supplied with a access fob to the car park and weeks after moving in still don’t have one. The rear gate to the back yard has no key and has open access to the public.

There are an innumerate number of other problems (no TV aerial connection, dangerously attached light fittings, incomplete construction work, defective alarm system, broken air conditioning units etc).

Absolutely shocked that a company like Knight Frank would conduct business in such a manner. I reported to the head of the office, Mumzad and have not had an apology or acknowledgment of their failings. Shocking

Google Reviewer 2, Name (Bad Review):  Cenay Luna

Google Bad Review (2):  This review is written from my point of view, as with everything there are always 2 sides of the experience. I wanted to take the time to share mine, to warn and help future first time buyers and give an opportunity to the team at KF to improve.

TL;DR:
1. Do not sign any contracts and send personal documents just because an agent pressured you to do so without asking your solicitor
2. You don't have to go to the solicitor an agent is insisting on

– We bought our first property through Knight Frank; the agent attending to us was very responsive, easy to talk and extremely helpful, could be able to answer all our questions
– I was told that the owner of the property we bought was a very difficult person (?)
– We decided to put an offer and our offer was accepted at the listing price. We then got a call by the agent, saying that there is another cash buyer and we have to increase our initial offer by £15,000. We did and our offer was accepted for the second time.
– I guess we will never know if there really was a cash buyer, if they put an offer or not
– When choosing our solicitor, we chose a cheap one in Birmingham. The agent insisted us to use the one he is recommending and told us we won't be able to finish on time (we did)

My issues started after our increased offer was accepted.

– The agent called me and told me we need to put £10,000 NON-REFUNDABLE deposit to the owner's name and if we cannot complete the purchase in 6 weeks, we would lose that £10,000
– I naturally refused to pay a non-refundable deposit and at that point, the same agent that showed us the property started to shout at me on the phone (Where did this nice person go?) and then just hanged up when I was talking
– I contacted our solicitor and asked if this is a regular practice, solicitor strongly recommended against signing any contract of that sort
– Please note that this is not the deposit for the flat, this is a deposit until the contracts are signed, so that the seller would not accept another offer (of which will then go to the actual, legal deposit, if you can complete in 6 weeks miraculously)
– Then I received another call upon the completion of Memorandum of Sale, demanding our bank statements and proof of funds such as our private and confidential investments. I did not understand why this was required for the estate agent and I was pressured to send these immediately – via an email.

After I raised my complaints to the team, they were very understanding and apologetic; reading all of the positive comments they received, I feel very bad leaving a bad one. However, I hope my review helps people in the future.

Google Good Reviews #:  114

Google Reviewer Name (Good Review):  Jessica Sobczak

Google Good Review:  It has been a pleasure to work alongside Maisie in Sales, she has been very responsive, knowledgable and professional. Would highly recommend!

Reviews last 30 Days:  2

Bad Review Percentage:  4%

Bad Reviews Top 10:  0

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  10

Website Backlinks:  0

Website Title:  Estate Agent in Hampstead, NW3 | Knight Frank (UK)

Keyword In Title:   found

City In Title:  did not find

Keyword Location:  Estate Agent Barnet, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  1744.73

PPC Adwords Monthly Budget($): 52342

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://www.twitter.com/#!/knightfrank

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/knightfrankllp

FB Likes #:  43307

FB Followers #:  57793

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent.flhr2-3.fna.fbcdn.net/v/t39.30808-6/293845484_5207831855930835_8047499765538265136_n.jpg?stp=dst-jpg_s960x960&_nc_cat=101&ccb=1-7&_nc_sid=e3f864&_nc_ohc=WHerEwxspMkAX-oT7Qp&_nc_ht=scontent.flhr2-3.fna&oh=00_AT-gHLUD2Y5rwN-nUQdnwUEJTaERPMXahVoOWcMemVPV7A&oe=62E404D9

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipOaFWaRTjkqQKS5k0jCc1jOMN5kNg-SFFtnt_yU=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL:  https://www.youtube.com/knightfrank

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL:  https://pinterest.com/knightfrank/

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.