C & R Cafe Restaurant London England W1D 6DY Malaysian restaurant

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1. GENERAL INFORMATION:
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Company Name:  C & R Cafe Restaurant

Address:  4-5 Rupert Ct

City:   London

State/Region:  England

Postal Code:  W1D 6DY

Country:  GB

Website URL:  https://www.cnrcaferestaurant.com/

Phone:  020 7434 1128

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email: 

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.1

Mobile Site Load Time:  0.5

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  pizza City of London, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Malaysian restaurant

Categories:  Malaysian restaurant,Asian restaurant,Cafe,Restaurant,South East Asian restaurant

Google+ URL:   https://www.google.com/maps/place/C+%26+R+Cafe+Restaurant/data=!3m1!4b1!4m2!3m1!1s0x0:0x5ecde5cb191dd716

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  1371

Google+ Score:  4.1

Google My Business Videos:  13

Top Maps Company:  Pizza Pilgrims City

List of Competitors: 

Google Bad Reviews #:  282

Google Reviewer 1, Name (Bad Review):  Nana Macaron

Google Bad Review 1:  It is rare that I put such a bad review. The food was awful. Served 5 minutes after I ordered, everything is precooked, no taste.
One star for the very friendly staff.

Google Reviewer 2, Name (Bad Review):  Nur Khalidah Mohd Nadzri

Google Bad Review (2):  God, I would give -5 stars if I could. I never leave bad reviews but this is too much. On 22 October 2021 at 12.00pm, my friend and I went to C&R Cafe Restaurant in Chinatown, London. By the time I tried to pay for my portion around 1.00pm, the female member of staff serving us rudely and almost loudly insisted that their minimum card payment is £10, despite mine being only £9.50 — unless I pay the £9.50 in cash.

She did not even offer to pay me back the 50p in difference, and did not appear apologetic about scamming me at all, despite slightly raising her voice at me in front of everyone.
Not only that, after she saw the £9.50 on the bill and the debit card in my hand, she became a bit hostile towards me.

You might think 50p isn't much but if someone owed you £100 and they insist to only pay you back £90, with no proper explanation whatsoever, you'd be mad too, wouldn't you? I've worked in the F&B industry before and if the change, say, was 85 cents and the till ran out of 5 cents, we have to give back 90 cents in change to the customer — no less.

I tried to request for a receipt, but she immediately turned away and pretended she was busy then headed elsewhere. This is not only humiliating but also clearly a violation to my rights as a consumer. I did thought of asking another member of staff but I just wanted to get out of there — I also believe this is a family-run establishment so I think it wouldn't make a difference even if I tried.

From my understanding, Visa's Core Rules and Mastercard Rules have made it clear that it is illegal to establish a minimum or maximum transaction amount.

It is absolutely ridiculous to set minimum transaction amounts in this day and age, and especially with the COVID climate. I have since contacted Trading Standards.

An exact similar situation happened to another customer before me — see the picture attached.

Also, the food is not bad but it isn't great either. I wouldn't call it underseasoned but it's something like what a first year undergrad with minimal cooking experience would make. Malaysian food requires a lot of ingredients and since students are on a tight budget, they'd omit some. It's not bad if you're an undergrad but a bit of a letdown from a restaurant that has been here for over two decades.

Even before this blatant disrespect, C & R genuinely was never at the top of my head if someone asked me for Malaysian food recommendations. C&R is definitely good value and the food is okay, I don't deny that at all. But if you want the good stuff, do head west to the Paddington/Bayswater area or Rasa Sayang that's also in Chinatown. Food is packed with flavour and aromatics and the folk are simply the loveliest xx

Thanks for reading this far. Get that fire exit door, I'm off.

Google Good Reviews #:  700

Google Reviewer Name (Good Review):  Rachel Pye

Google Good Review:  The food was delicious and carried the essence of Malaysia. Large portions left us very full. The service was amazing and the food came quick. I highly recommend.

Reviews last 30 Days:  28

Bad Review Percentage:  21%

Bad Reviews Top 10:  3

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  C&R Cafe Restaurant 马来一哥

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  pizza City of London, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

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Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL: 

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days: 

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FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipNdvI4yAu7Z60VMjEzATiGhzA2WW3FzzguQxy4t=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

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Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

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