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1. GENERAL INFORMATION:
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Company Name: Bradleys
Address: 148 Broadway
City: Bexleyheath
State/Region: England
Postal Code: DA6 7DW
Country: GB
Website URL: http://www.bradleysjewellers.co.uk/
Phone: 020 8298 1710
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 5.6
Mobile Site Load Time: 2.1
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 16
Keyword: Jewelry Store Bexley, London
Ranking On The 1st Page: found
Ranking On The Map: didn't find
1st Category: Jeweller
Categories: Jeweller
Google+ URL: https://www.google.com/maps/place/Bradleys/data=!3m1!4b1!4m2!3m1!1s0x0:0x9938bea275c0659c
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 25
Google+ Score: 4.4
Google My Business Videos: 0
Top Maps Company: Pilkington Jewellers Ltd
List of Competitors: C & P Jewellers | Warren James Bexleyheath
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Marnie Rogers
Google Bad Review 1: Do not use this business. I used them to get my white gold wedding band resized and they made a mess of it completely. They put a different colour metal into the ring and now there's an obvious band of metal in my ring. When I took it back, they said that's normal and covered it in rhodium plating which covered the wrong metal for 3 weeks before wearing off. STEER CLEAR!
Google Reviewer 2, Name (Bad Review): La La
Google Bad Review (2): Took an £800 gold chain with a broken clasp on it for repair…. £49 to repair it and lasted a total of 3 weeks. Luckily I felt it fall off (otherwise I'd be £800 down)….Took it back and was met with a level of disinterest which I found extremely disheartening and far from what anyone could describe as customer service. 2nd attempt at repair…. picked that up and again…. different person behind the counter, same level of disinterest and same customer service…. ‘oh well must have been a defective part, but we repaired it for free'…. err no you didn't, it cost me £49 for a sub standard and unprofessional service… not a word of apology. Basically avoid this place if you have any items of value. When others in the Broadway are trying their best to get people to shop up there, it is stunning that there are businesses who think this level of service is acceptable.
So…. I recieved a reply, apparently criticising the customer for coming back after 2 and a half months with no receipt. I knew I had no receipt, but I did retain the text message that you sent me with the receipt number on it as proof that you took the chain and attempted a ‘repair'…. I also have the credit card bill showing a £49 payment to yourselves. As far as the veiled accusation that I returned after 2 and a half months, the tall white haired ex policeman in your shop who I was chatting to knew full well that I was going to be in france until August, so I would suggest that you at least attempt to get your facts correct before trying to deflect your poor attempt at repair on to the customer. I will of course call you to try and express what customer service should look like and more importantly what it should feel like….. which seems a little strange as you have my number as you text me twice to tell me the order was ready to collect…. so I can only assume that your reply to the review was purely to give the impression that you as a business were responding, when the reality is that you haven't and are only trying to save face online.
Google Good Reviews #: 19
Google Reviewer Name (Good Review): Bev Flett
Google Good Review: Just had two watch batteries replaced and 4 rings rhodium plated. The service was professional and knowledgeable. Lovely staff very friendly and helpful! Definitely happy to recommmend
Reviews last 30 Days: 1
Bad Review Percentage: 12%
Bad Reviews Top 10: 3
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Jewellers Dartford | Jewellers Bexleyheath
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Jewelry Store Bexley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/bradleysjewel
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/bradleysjewellersdartford
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNPyWpFgjSVc2IvCgrrHTQelueTwAcamXPPHlBS=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/bradleysjewel/
Posts #: 610
Instagram Followers #: 400
Instagram ID: @bradleysjewel
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.