Bluebird Care Westminster & City of London London England NW1 6RA Home Care Service

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1. GENERAL INFORMATION:
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Company Name: Bluebird Care Westminster & City of London

Address: 77 Ashmill St

City: London

State/Region: England

Postal Code: NW1 6RA

Country: GB

Website URL: https://www.bluebirdcare.co.uk/westminster-city-of-london?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing

Phone: 020 7976 6163

Owner First Name:

Owner Last Name:

Year Started:

Employees:

Revenue Estimate:

Email: westminster@bluebirdcare.co.uk

Website Type: Unknown

Blog: didn't find

Blog URL:

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found

How Fast Does This Their Website Load up

Desktop Site Load Time: 1.3

Mobile Site Load Time: 1.0

SSL Verified: SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: found

Microformatscitation: didn't find

Click To Call on page: found

Facebook Connection: Yes

Google+ Connection: No

Pinterest Connection: No

YouTube Connection: No

Twitter Connection: Yes

Instagram Connection: No

Mobile Responsive: found

Mobile Optimized Site: found

Chatbot: not using a chatbot

Citations: 59

Keyword: Retirement Services City of Westminster, London

Ranking On The 1st Page: didn't find

Ranking On The Map: didn't find

1st Category: Home Care Service

Categories: Home Care Service

Google+ URL: https://www.google.com/maps/place/Bluebird+Care+Westminster+%26+City+of+London/data=!3m1!4b1!4m2!3m1!1s0x0:0xb27ec5a07daec622

Owner Verified: Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 11

Google+ Score: 4.6

Google My Business Videos: 0

Top Maps Company: N B F A Assisting the Elderly

Google Bad Reviews #: 1

Google Reviewer 1, Name (Bad Review): Simon Parr

Google Bad Review 1: I have no problems regarding the first year of Bluebird Westminster’s tenure as my mother’s agency. In the second year I had to terminate their involvement with my mother’s care.

The carers themselves were generally honest and diligent but were increasingly let down by a management team who created impossibly demanding work schedules as their care franchise grew. Care visits became unreliable, with regular extreme lateness and bad time-keeping in general just one of the issues. It was clear the carers were being pushed to the limit in the second year with scant regard for their well-being. As my mother has dementia it is vital that her care can be relied on.

Carers frequently complained to me about their treatment by the office coordinators. At least one I know of gave notice and left after being regularly pressured to work extra 4 hr shifts having already completed a 12 hour day.
A senior member of the office team made a false report to me regarding my mother’s medical well-being. I had to follow this up again and again over three months before they reviewed their own recording and finally upheld my complaint. It was not a carer but her superior who had lied.

Requests to modify minor aspects of Ruth’s care were usually ignored. Even her social worker was disappointed to find her own recommendations hadn’t been implemented two months later. As far as the CQC were concerned, perhaps the worst failing was the creation of false records of attendance. A carer logging in as present for her care visit when she didn’t turn up was a grave example of this agency’s failure regarding my mother’s care. I finally lost faith in this company as one able to give my mother the care she needs. Though a manager was eventually dismissed over these and other failings, it was clear that senior management were more concerned to hide and minimise the extent of the agency’s failures. I made a full report to the CQC.
I’m very pleased indeed with the new agency whose diligence regarding Ruth’s care surpasses Bluebird at their best.

Google Reviewer 2, Name (Bad Review):

Google Bad Review (2):

Google Good Reviews #: 10

Google Reviewer Name (Good Review): miguel guilhermino

Google Good Review: Bluebird care Westminster are about the best company I have worked for in terms of having the best approach & attitude towards both staff & clients. They literally go above and beyond to ensure all clients have their desired continuity of care and allocated times. Introductions to the clients are normally done with a supervisor and always provided when you first start a new service , this in turn gives you an opportunity to meet the client and have a good understanding of their care needs beforehand. Management acknowledge good work & are always prepared to listen to any concerns and they genuinely care & work hard to find the best situation/outcome for all.

Reviews last 30 Days: 0

Bad Review Percentage: 9%

Bad Reviews Top 10: 1

IP Bad Reviews #: 0

IP Bad Reviews:

YP Reviews #: 0

YP Bad Reviews #: 0

YP Bad Reviews:

Keywords In Homepage: 0

Website Backlinks: 0

Website Title: Homecare Provider | Bluebird Care Westminster and City of London

Keyword In Title: did not find

City In Title: did not find

Keyword Location: Retirement Services City of Westminster, London

Monthly Search Volume: 0

PPC Adwords Daily Budget($): 590.2

PPC Adwords Monthly Budget($): 17706

Google Analytics: found

Google Tag Manager: found

FB Retargeting Pixel: found

Display Ad Retargeting: didn't find

5. DEALS AND SPECIAL OFFERS
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Groupon Offer:

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/BluebirdWestmin

Twitter ID: @BluebirdWestmin

Twitter Tweets #: 1418

Twitter Followers #: 1063

Twitter Likes #: 0

Facebook Page URL: https://www.facebook.com/bluebirdcarewestminsterandcityoflondon

FB Likes #: 516

FB Followers #: 597

FB Posts In Last 30 Days: 0

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FB Desktop Cover URL: https://scontent.flhr2-4.fna.fbcdn.net/v/t1.6435-9/123767269_3881313731887246_2338417541919469100_n.jpg?stp=dst-jpg_s960x960&_nc_cat=110&ccb=1-7&_nc_sid=e3f864&_nc_ohc=CkbCuysjE48AX8kw26z&_nc_ht=scontent.flhr2-4.fna&oh=00_AT-tBt05L6TEWr-SGE8bEE4ZE4DBdo4F8gl4RXSmFUOeJg&oe=63053504

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOC66LU4li-XSHFwNxSlNdFutqdl9c5Rh4AtLtn=w374-h615-k-no

Youtube Cover URL: did not find

Twitter Cover URL: https://pbs.twimg.com/profile_banners/1451928780/1556571394/1500×500

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YouTube Subscribers: 0

YouTube Views: 0

YouTube Videos: 0

YouTube Video Search: found

Google Video Search: didn't find

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Pinterest Followers #: 0

Boards #: 0

Pins #: 0

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