WELCOME TO OUR QLM.DIRECT LISTING
PLEASE FEEL FREE TO SCROLL DOWN THROUGH THE (6) SECTIONS BELOW.
1. GENERAL INFORMATION:
==========================
Company Name: Bexleyheath Marriott Hotel
Address: 1 Broadway
City: Bexleyheath
State/Region: England
Postal Code: DA6 7JZ
Country: GB
Website URL: https://www.marriott.com/en-us/hotels/lonbh-bexleyheath-marriott-hotel/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Phone: 020 8298 1000
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
==========================
Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.7
Mobile Site Load Time: 1.8
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================
Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 33
Keyword: Child Care Services Bexley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Hotel
Categories: Hotel,Meeting planning service,Wedding venue
Google+ URL: https://www.google.com/maps/place/Bexleyheath+Marriott+Hotel/data=!3m1!4b1!4m2!3m1!1s0x0:0x5196e052df8af83a
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
==========================
Google Reviews #: 1339
Google+ Score: 4.1
Google My Business Videos: 3
Top Maps Company: Emily's childcare
List of Competitors:
Google Bad Reviews #: 40
Google Reviewer 1, Name (Bad Review): Yusup Akmuhammedov
Google Bad Review 1: 1. We booked a night at the hotel as we had a spa for next day. I have booked for 3 months in advance for 1 hour with my wife at the same time but I had a call in the morning which 3h in advance saying that they don't have therapist. No solution were given only said ” Come back next time, we can't do nothing”. We weren't agree so we end up doing 30 min separately but it was even less than 20 min each not mentioning that we came from far.
2. Also I have forgotten my charger set. Called twice none knows anything.
Google Reviewer 2, Name (Bad Review): Ravi Kotecha
Google Bad Review (2): My wife (whoâs just recovered from major surgery) and I came here for a ârelaxingâ? spa day and from the moment I arrived to the spa, my frustration started to build. This is purely down to the lady â?workingâ? the reception desk – Loreta. When we arrived, she made us feel like we were burdening her. Not a smile, nor a friendly welcome or even really a hello! We explained we had booked a spa day through buy a gift and had it confirmed via central reservations by forwarding them our voucher (as clearly stated in the redemption process). She complained twice that we did not have the physical voucher printed and aggressively said âitâs clearly written in the voucher you need to bring a physical copyâ?. Upon careful inspection of the voucher, the voucher T&Câs and the confirmation email from Marriott spa reservations, there is absolutely no mention of needing to bring a physical/printed voucher, so why would we waste paper when we should be doing our utmost to protect the environment? We offered to email it across. Frankly there was no need to belittle us and make us feel awful for no reason. After this, we asked to hire some accessories, as stated on the buy a gift website and voucher âRobes, slippers and towels are available at an additional cost of £5 or you may bring your ownâ?. The first issue was she charged us £12. As the statement above is vague, I can understand being charged £5 total and I can accept being charged £5pp, totalling £10 for 2. What I do not understand why she charged £12. She insisted £5pp was for the robe and £1pp was for the towel. I wasnât going to argue over £2 so I left it. The second issue is we were not provided slippers. I pointed this out to Loreta and again aggressively she responded âitâs clearly written in the voucher slippers are subject to availabilityâ?. Again I inspected the voucher and T&Câs and there is no mention of the phrase âsubject to availabilityâ?. I can live without a robe but slippers are an essential hygiene requirement when walking around the spa complex. When I challenged her statement and asked her to show me, she muttered to herself accepting she was wrong, but didnât acknowledge my request, respond to me or even apologise for being rude and talking nonsense on two occasions! I kindly requested her to call house keeping and see if they can provide slippers as we had not brought our own, on the assumption we could purchase them from the hotel as stated on the voucher. She agreed to call, but when I returned 10 minutes later she hadnât even bothered! How unprofessional and rude. She wasnât busy, there were no other customers waiting for her attention, she was just self absorbed, on her phone it appeared. At this point I was highly agitated and insisted she call house keeping right away. Again not even an apology for not calling, just a horrid attitude. 10 minutes later house keeping kindly brought over some slippers. Besides this, the experience was fine. The massage started 20 minutes late and finished almost 10 minutes under the allocated time but it was good, firm-ish (as requested) but certainly very relaxing! Just to note, there is no water facilities here and water bottles are charged at £2 for 500ml. Parking is free for spa guests and on the contrary to the spa reception, the hotel reception staff were friendly. The hotel seems nice overall, just a real shame Loreta ruined our experience. As a platinum bonvoy member, Iâve never been treated so bad, I would never return to this Marriott as a result.
Google Good Reviews #: 75
Google Reviewer Name (Good Review): Lena Fusfos
Google Good Review: Been to marriot a few times now. Room is good value for money. Very comfortable and cosy. Staff are very friendly and accommodating. Will be back again soon!
Reviews last 30 Days: 12
Bad Review Percentage: 3%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Hotel Bexleyheath – Accommodation Near Dartford | Bexleyheath Marriott Hotel
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Child Care Services Bexley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 1657.2
PPC Adwords Monthly Budget($): 49716
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
==========================
Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
==========================
Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipM3oSychcU_dkgAXtAymRwE-nQfzHJIUKyobB4=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.