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1. GENERAL INFORMATION:
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Company Name: Beauty Heaven
Address: Monks Green Farm
City: Hertford
State/Region: England
Postal Code: SG13 8QL
Country: GB
Website URL: http://www.beautyheaven.co/
Phone: 01992 511383
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: Gabriel@beautyheaven.co
Website Type: Wix.com Website Builder
Blog: found
Blog URL: https://www.beautyheaven.co/blog-feed.xml
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.3
Mobile Site Load Time: 2.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 14
Keyword: Cosmetic Procedures Enfield, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Skin care clinic
Categories: Skin care clinic
Google+ URL: https://www.google.com/maps/place/Beauty+Heaven/data=!3m1!4b1!4m2!3m1!1s0x0:0x9a9220b55d808eb0
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 477
Google+ Score: 4.9
Google My Business Videos: 0
Top Maps Company: Gold Angels Medical Aesthetics
List of Competitors:
Google Good Reviews #: 457
Google Reviewer Name (Good Review): Leanne Mitchell
Google Good Review: Been going to Hollie for a number of years now and am always so pleased with my eyebrow top up Lovely premises, seeing is believing, it's stunning Can't recommend enough
Google Bad Reviews #: 16
Google Reviewer Name (Bad Review): Beth Roberts
Google Bad Review: Where do I start.
First of all I arrived to my appointment on time and was told to wait as the technician was on her lunch. I was waiting in the waiting room for over an hour, good job I booked a half day at work!!
I paid £300 for ombré eyebrows as priced on the website, when the photo of my eyebrows was posted on their Instagram, the caption was ‘starting from £250’ – I wasn’t told of this at all, why are my eyebrows advertised as £250 when I paid £300 upfront?
Eyebrows started to fade very quickly, losing shape and colour. Colour was expected to fade but not that quickly? I messaged 2 weeks after treatment to say I’m not happy and was told I’m still going through healing process and the colour would return.
I took that on board and left it another 3 weeks following healing procedure etc. Messaged again as I am now needing to put make up on them and not happy with this as I’ve already paid £300 and not seeing results?
I understand I was probably needing a top up, however on the day I had them done I was told I’d need to come back anytime between now and a year ‘depending on how dark I want them’ and this would be a further £90.
Obviously if it was advertised that I would need to pay £390 within 5 weeks of having them done I would’ve gone elsewhere as I think this is an extortionate amount of money to pay.
They read my message on Instagram and I was just told to call the salon for any complaints.
I did so, and was told the technician was in treatment and she would call me back.
2 weeks later… still no call back.
I called them again and was told to call back between 9-5pm.
I eventually got through to someone and they told me to send pictures of my brows to them.
I did this, no reply.
I chased them and was told Jessica would call me the next day at 12pm.
Obviously I didn’t get a call back, instead received a text at 4pm to say I just needed a top up.
As you can imagine I’m now very frustrated and expressed this to them, and didn’t even receive a text back.
Absolute waste of time and money.
Appalled with this shocking customer service, I feel as though they now have my money and now completely uninterested.
Usually really not one to complain but I don’t want anyone else to make the same mistake as I did.
Reviews last 30 Days: 7
Bad Review Percentage: 3%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: HOME | Beauty Heaven
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Cosmetic Procedures Enfield, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOCJSWyunv9Lah7L1oEtoKXF5wsGZRpPyazbY7J=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.