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1. GENERAL INFORMATION:
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Company Name: Pronovias
Address: 70 -71 New Bond St
City: London
State/Region: England
Postal Code: W1S 1RR
Country: GB
Website URL: https://www.pronovias.com/gb/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=GB0500
Phone: 020 3769 2124
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: jaime.ibanez@pronoviasgroup.com
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.6
Mobile Site Load Time: 0.6
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: Yes
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 5
Keyword: Wedding Services Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Bridal shop
Categories: Bridal shop,Dress Shop,Dressmaker,Formal Wear Shop,Haute couture fashion house,Shoe Shop,Wedding Shop,Ladies' Clothes Shop
Google+ URL: https://www.google.com/maps/place/Pronovias/data=!3m1!4b1!4m2!3m1!1s0x0:0xb054f25b9dcffb3a
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 416
Google+ Score: 3.9
Google My Business Videos: 0
Top Maps Company: 1SW Events
List of Competitors: Belle & Bunty | Kosibah | Temperley Bridal Showroom | ROSA CLARÁ LONDON | Minoo's Gown Bridal Shop London | Halfpenny London | Grace Loves Lace – London Showroom
Google Bad Reviews #: 114
Google Reviewer 1, Name (Bad Review): Lisa Carrigan
Google Bad Review 1: I did not have a great experience here. The staff member was fine and helpful but they business model is nothing short of shafting the customer. Its expensive, the dresses aren't in great shape and they expect you to pick the 5-6 dresses you want to try on BEFORE you get there to “save time” – As if anyone has the free time to do that!!!!! Not forgetting it costs £50 per appointment here – you think they would offer a little more grace period to pick your dresses when you get there than offering a strict hour, purely to try them on. There are plenty of wedding dress shops in London that don't cost this extortionate amount, allow you to try on as many dresses as you want and also allow you (with the help of the staff members) to pick styles on the day. Avoid.
Google Reviewer 2, Name (Bad Review): joez mcguffin
Google Bad Review (2): If it was possible to give Pronovias 0 stars I would have. They are perfectly lovely to you when you get through the door, smiles and champagne. However once you have placed an order and and they've got you locked in to pay them thousands of pounds, is when the problems begin.
I ordered my dress over a year before my wedding date. My first fitting was when the trouble started. I went into the changing room to find out they had ordered me the dress in the wrong colour. After the seamstress told me I had to be wrong, and that it was the “right colour”, it turned out that actually, they had ordered it in the wrong colour.
The manager then came upstairs and started taking pictures of me in my dress and we were assured that the dress in the right colour would be arriving next week. So one appointment wasted, on to appointment 2.
Appointment 2 came around, and phew they had the dress in the right colour this time, i was pinned into the dress and was told it was all good, I just needed to come back one more time to check it was OK, then i could take it home.
So at appointment 3 i was ready to put my perfectly fitted dress on and then take it home a couple of days later. Oh no, i put the dress on and it was evident that it didn't fit, whoever had pinned me had not done it properly, or no alterations had been bothered to be made as it was about 4 cup sizes too big on my top half.
Cue panic. My wedding was a week away and they were still messing me around. After being assured by the seamstress and complaining on the phone we were told the dress would be altered in time so that i could pick it up 5 days before the wedding.
So appointment 4 came around, it was fine. I put the dress on and it fit perfectly. My seamstress (Who was a different seamstress to the one i had dealt with for the first 2 fittings was lovely, i feel for her as she was clearly dumped with the dress after the first seamstress did such a good job cocking it up so it didn't fit properly)
So finally i was able to take it home. They steamed it for me and bagged it up. I called a cab and we got inside, happy that the ordeal was finally over and we no longer had to deal with incompetent Pronovias any more.
But oh no, it wasn't over. We had been in the cab for about half an hour when I received a phone call from Pronovias letting me know they had forgotten to pack a part of the dress in the bag – NO BIG DEAL. It was only the body with the built in bra section. They asked me, could i come back to the shop and collect it.
Funnily enough, despite the extortionate fees Pronovias charge I'm not actually made of money, so i didn't feel like paying yet another cab fare to turn around and go back to the shop. I explained this to the shop assistant, who basically couldn't care less and told me all she could offer me were “her apologies” – yes thanks for those, i have to admit they really helped to alleviate the stress you've already caused me on untold occasions.
The long and short of the story is that we now have to go back to Pronovias and collect the missing part of the dress, on yet another occasion.
My advice to all brides to be is, don't bother. There are plenty of local boutiques that sell beautiful dresses, just because it's Pronovias don't be lured in by their fake facade of champagne and smiles. I'm surprised the people working here can run a tap, let alone run a huge bridal business, given the absolute joke of an experience we had.
Oh, Pronovias did offer to post me the missing piece of the dress, but given that I would actually like to have it, and not have it posted out to Timbuktu I thought it'd be better to collect it in person.
Google Good Reviews #: 272
Google Reviewer Name (Good Review): ngan vu
Google Good Review: The whole experience was brilliant. The helpful staff, nicely laid out store, dress quality.
Reviews last 30 Days: 15
Bad Review Percentage: 27%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Home Page | Pronovias | Leading Global Luxury Bridal Brand
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Wedding Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 5.57
PPC Adwords Monthly Budget($): 167
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/pronovias
FB Likes #: 1348099
FB Followers #: 1360736
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent.flhr2-4.fna.fbcdn.net/v/t39.30808-6/231182833_10159781734254747_3537624745361890896_n.jpg?stp=dst-jpg_p180x540&_nc_cat=108&ccb=1-7&_nc_sid=e3f864&_nc_ohc=g7b_EOQ5xoQAX-LrL2b&_nc_oc=AQmEM51eaZtgIe14PnUb_gldQpH4gT0i3N_abVXPdxoi7N_CCctwq9mIuiZWKWDOW4U&_nc_ht=scontent.flhr2-4.fna&oh=00_AT8akpJooOdObEn3-jjM-FzvatF-7NFupDseOChsLc-alw&oe=62DD4F84
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNJQ62AEx3Y184Va-VGimF9wROcdVjEVCGCUgEM=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL: https://www.youtube.com/user/PronoviasTV
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/pronovias/
Posts #: 2000000
Instagram Followers #: 4962
Instagram ID: @pronovias
Pinterest URL: https://www.pinterest.com/pronovias/boards/
Pinterest Followers #: 121663
Boards #: 21
Pins #: 5223
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.