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1. GENERAL INFORMATION:
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Company Name: Pure Maintenance UK – Mould Testing & Removal Specialists
Address: 27 Alvis Way
City: Daventry
State/Region: England
Postal Code: NN11 8PG
Country: GB
Website URL: http://www.puremaintenanceuk.com/
Phone: 0333 772 9288
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: support@puremaintenanceuk.com
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.6
Mobile Site Load Time: 1.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 55
Keyword: Mold Remediation Services Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Property maintenance
Categories: Property maintenance
Google+ URL: https://www.google.com/maps/place/Pure+Maintenance+UK+-+Mould+Testing+%26+Removal+Specialists/data=!3m1!4b1!4m2!3m1!1s0x0:0x842d407d161a0e18
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 284
Google+ Score: 4.9
Google My Business Videos: 0
Top Maps Company: Water Damage
List of Competitors:
Google Bad Reviews #: 5
Google Reviewer 1, Name (Bad Review): Maria Borland
Google Bad Review 1: We are now coming to the end of what has been a fairly traumatic post-treatment experience.
Following a phone conversation regarding our house and symptoms, Pure Maintenance UK seemed confident that there was a mould issue and that the treatment would help. We were also reassured by the positive reviews of the company. Our only real concern, beyond the high cost, was the fact that survey and treatment would be completed on the same day. This didn't seem to make much sense to us, as surely homes vary in conditions and requirements?
Our concerns were unfortunately well-founded. One of the technicians arrived in the morning and had completed and left before we returned in the afternoon. Upon opening the front door we were hit with the most intense musty smell I have ever encountered. We rang the technician , who said we did have a particularly damp cellar and this had likely contributed to the smell/particles that were now in the air and causing us quite severe physical discomfort. If we had known this was a possible outcome it is unlikely we would have gone ahead with the treatment – confirmation of the flaw in their current “survey and treatment together model”.
After a weekend of airing out the house and taking antihistamines for itchy throat, bloodshot eyes etc we felt we had no choice but to rent an airbnb. For the next two weeks, we worked with Pure Maintenance to get the situation resolved; this included a second round of treatment, and more tests taken (we still hadn't received the initial test results).
Although the company did send technicians back to re-treat, the owner's main concern seemed to be when he would get the remainder of the payment – suggesting he was doing us a favour by not asking for it immediately. Our own concerns at that moment were whether our house was fit to live in. In order to know this, we need the results of the tests. These were not forthcoming. There were inexplicable delays in sending them off, and then vagueness in when they would return. We have now received one set of “re-test” results. But without anything to compare these to, there are not particularly insightful. Considering the technicians took several sets of before/after tests, it is unclear why we have only been sent one “after” test. I'm not saying they are wrong in declaring the mould problem “significantly improved”, but the fact is this cannot be evidenced by the limited results we were emailed, and the lack of transparency does raise suspicion. The musty smell caused by the first treatment has, thankfully, gone. The second treatment seems to have helped on this front.
My advice: insist on a survey BEFORE you commit to the treatment, and ask to see ALL test results, before and after. The condition of our basement and how it may respond to treatment is something we could have been warned about pre-treatment, and which would have saved us a very stressful and costly couple of weeks.
Google Reviewer 2, Name (Bad Review): Helen Williams
Google Bad Review (2): In advance of having our flat fogged the communication with Pure Maintenance was great – they were informative and friendly. My parter tells me that on the day the member of the team that fogged our flat was polite and seemed “on it”. However after being told clearly that we would have the initial testing results back within 48 hours, it has now been 10 days and despite chasing this up we have still not received the initial findings, which given the high cost of the service, is very disappointing and frustrating.
Google Good Reviews #: 267
Google Reviewer Name (Good Review): Cathy Freeman
Google Good Review: We are very happy with the extermination of our mould. Andy explained the process very clearly and was very friendly and professional . We would definitely recommend them. Cathy
Reviews last 30 Days: 18
Bad Review Percentage: 2%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Pure Maintenance Home – Mould Remediation & Prevention
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Mold Remediation Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 15.77
PPC Adwords Monthly Budget($): 473
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/puremaintuk
Twitter ID: @PureMaintUK
Twitter Tweets #: 27
Twitter Followers #: 10
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/puremaintenanceuk
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipO_b9HCHCV9SVA21tYcv0S6D2BIp29molCF9oB0=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/1318923926131671040/1656516862/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/puremaintenanceuk
Posts #: 220
Instagram Followers #: 142
Instagram ID: @puremaintenanceuk
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.