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1. GENERAL INFORMATION:
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Company Name: Salon Eight
Address: 8B Bellegrove Rd
City: Welling
State/Region: England
Postal Code: DA16 3PR
Country: GB
Website URL: https://saloneight.co.uk/
Phone: 020 8304 3337
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: salon.eight@icloud.com
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.0
Mobile Site Load Time: 1.1
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Beauty Salon Bexley, London
Ranking On The 1st Page: found
Ranking On The Map: didn't find
1st Category: Hairdresser
Categories: Hairdresser
Google+ URL: https://www.google.com/maps/place/Salon+Eight/data=!3m1!4b1!4m2!3m1!1s0x0:0x954526c867efa766
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 25
Google+ Score: 4.1
Google My Business Videos: 0
Top Maps Company: Gorgeous Nail & Beauty Emporium
List of Competitors: The Glam Box London | Mels hair salon | Bellissimo Hair & Beauty
Google Bad Reviews #: 5
Google Reviewer 1, Name (Bad Review): Ang G
Google Bad Review 1: Awful, avoid – long, but worth the read.
I don’t usually write reviews, but my experience of Salon Eight in general, and in particular with the stylist Chloe, was pretty bad. I had booked of Treatwell, which has some positive reviews and based on that, I decided to book with this salon as my usual was quite booked up, but big mistake. I went in which half my hair already bleached blonde (from bottom up to the middle section) and when Chloe asked me what I was after, I presented her with an image of the hair look I wanted, this included the colour (which was basically a balayage of the blonde highlights running further up but keeping all of the blonde tips intact, as they were), she looked at this image numerous times throughout, and so did the salon manager and owner, Nick. They both conferred that they understood the look I was after.
So, my hair turned out looking nothing like what I was after and as I had left with it curled, it was difficult to tell how it’d really turned out. I went home, washed and styled it myself and noticed what an awful mess it really was, the highlights were of different shades, the front which framed my face was completely different to the back, and it makes sense as Chloe didn’t add the toner to the front section. I called the salon to tell them about this, Chloe answered and said ‘Well I did tell you it might not turn out the way you want it’ – and this is a classic line she’ll use to back herself for mistakes she makes, so look out for this if you dare to book with them. I asked for an appointment which she refused to give and told me to just come in at any time so they can have a look – but that they won’t fix it on this visit, which meant having to take time off work on two additional occasions. I went in, spoke to Nick and explained the situation, showed him the picture and he nodded to agree that the look wasn’t quite right, and booked me in the next day to ‘fix’ it. I went back in, spoke with Chloe and explained what the problem was, and she outright called me a liar – and this is the reason I am writing this review. To stand there and blatantly lie that ‘this isn’t the picture you showed me’ was disgusting, she barked at me and raised her voice in the middle of the salon whilst other customers were there. What made it worse, was that Nick was standing a few steps away, heard it all, and said nothing. He knew I was right, he knew that picture was the same one I had come in with a few days ago, I mean why would any customer possibly show a different picture a couple days later when they’ve gone in with the intention of a particular look and paid £126 for it is beyond me, but Chloe is unprofessional, has zero customer service skills and doesn’t quite know how to do hair. Had she of admitted her mistake, and apologised, I wouldn’t have written this review.
The salon also follows zero COVID regulations, so if you’re anxious about this, I wouldn’t even bother going there. Overall, an awful experience, totally unprofessional, rude and I am now left with a hair colour and style that I didn’t want – they’ve ‘fixed' their own error, but this left me with now having to wait a good few months for my hair to grow out enough, to then have another 2-3 sessions of bleaching my roots before I can achieve a look close to what I was after, leaving me with additional costs to fork out for, and no compensation offered whatsoever! Appaling.
Google Reviewer 2, Name (Bad Review): J S Carter
Google Bad Review (2): Used to go there regularly. Paid £££ for highlights once and the stylist/colourist spent more time trying to chat up another customer than bother doing my hair 🙁
Google Good Reviews #: 14
Google Reviewer Name (Good Review): Denny Martin
Google Good Review: Great hairdresser, great haircut. Im booked in for next time. Thanks.
Reviews last 30 Days: 1
Bad Review Percentage: 20%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: A 5-star rated hair salon | Welling | Salon Eight
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Beauty Salon Bexley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/saloneightwelling
FB Likes #: 348
FB Followers #: 371
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lhr8-2.xx.fbcdn.net/v/t1.6435-9/133726848_2824465211162442_3901307474186557424_n.jpg?_nc_cat=101&ccb=1-7&_nc_sid=e3f864&_nc_ohc=P59tm3cP4XMAX_q4KFk&_nc_ht=scontent-lhr8-2.xx&oh=00_AT9fXPBSty1GwZIBrrU8OJ4LtAPO5cBQe1T1A1OcDZzCeA&oe=631FA7DD
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipODEpMgJuMh1lA8GfPP78272s1nunpIsfXBJ7oQ=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.