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1. GENERAL INFORMATION:
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Company Name: Alexander James Interiors
Address: The Pavilions, Ruscombe Business Park
City: Twyford
State/Region: Reading
Postal Code: RG10 9NN
Country: GB
Website URL: http://www.aji.co.uk/
Phone: 0118 932 0828
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: WordPress 5.5.3
Blog: found
Blog URL: https://www.aji.co.uk/interior-design-blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.7
Mobile Site Load Time: 1.0
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Interior Decorating Services Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Interior designer
Categories: Interior designer,Architectural Designer,Building design company,Curtain Maker and Retailer
Google+ URL: https://www.google.com/maps/place/Alexander+James+Interiors/data=!3m1!4b1!4m2!3m1!1s0x0:0xc11a8ae8614e4110
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 19
Google+ Score: 4.7
Google My Business Videos: 0
Top Maps Company: Lawunmi Interiors
List of Competitors:
Google Bad Reviews #: 1
Google Reviewer 1, Name (Bad Review): Gabrielle Williamson
Google Bad Review 1: Avoid this company!!
Sadly, I have had a terrible experience dealing with Alexander James Interiors.
We have had endless problems; sofas turning up completely wrong, 2/3 blinds were too short, staff were overheard talking about lying to the customer about things that had been broken, damage to chairs and wallpaper and then being personally blamed !
Our curtains were measured incorrectly and then they tried to charge us for the additional fabric and pole. Both came back marked from the alterations ! The curtains are also pulled at the pleats but apparently this is an acceptable standard !! “Look at all of our show homes” !! Taking all of the above into account (fabric marks , pole damage and the fabric running at the pleats), they have only offered to give me 25% off of the curtains rather than replace !! This seems to be their way out of everything ! (Other examples available if this helps anyone).
We were basically called liars when some wallpaper had been damaged on installation in our master bedroom and then they wanted to charge me to fix. No one had been in our bedroom ….even the builders were locked out !
2 / 8 bespoke dining chairs had marks/ damage to the fabric – I was told “You'd keep them if they were free though wouldn't you” by a senior member of staff after he came in my house and didn't even acknowledge me!! This same person also told me that the furniture wasn't all mine yet as the 10% on completion invoice had not been paid (who pays when there are outstanding items not even delivered yet!!? I still have not paid FYI and will not until the job is finished!). Apparently the deficit on his spread sheets are down to me !! FABULOUS CUSTOMER SERVICE DON'T YOU THINK!!!??? What a joke he is / they are.
It seems that, as the errors have built up and I have stood my ground with them, the more they have stepped back from the relationship and the less they have wanted to help.
I have so many more details I can share (a few good but majority are bad) but quite frankly I have wasted far too much time on this company already ! (That includes waiting in for appointments that they don't turn up for).
This install started back in November '17. I still have one blind that is not correct and I literally feel as if no one cares at all ..I've not even received an email or call to discuss the matter nearly 2 weeks on.
Honestly, I take no pleasure at all in warning others off this company. We were not a huge job to them but certainly a lot more than your average Jo I would have thought, but quite frankly, the way I have been treated, I would have been better off sourcing some of these items myself on the high street. Next or John Lewis would have provided better and certainly a more personal and comprehensive customer service experience. Very sad way to end what started as a lovely lovely experience.
THEY DO NOT CARE ABOUT THE CUSTOMER, ALL THAT GLITTERS CERTAINLY IS NOT GOLD !
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 16
Google Reviewer Name (Good Review): Samantha Edwards
Google Good Review: Really interesting furniture worth a look on their site .
Reviews last 30 Days: 0
Bad Review Percentage: 5%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Award Winning Interior Design for London, Berkshire, Surrey and International from Alexander Jamers Interior Design – Interior Design | Berkshire | London | Alexander James Interiors
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Interior Decorating Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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Groupon Purchases:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
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FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipMlcYFRRYSnbnTBdlVeIHkZm1toWxB40WYKP1Bz=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
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Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.