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1. GENERAL INFORMATION:
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Company Name: Cult Furniture
Address: 811-813
City: London
State/Region: England
Postal Code: SW8 3JH
Country: GB
Website URL: https://cultfurniture.com/
Phone: 020 8150 3257
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: media@cultfurniture.com
Website Type: Unknown
Blog: found
Blog URL: https://www.cultfurniture.com/blog/home/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 29.9
Mobile Site Load Time: 18.6
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 1
Keyword: Furniture Store Camden, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Home Furniture Shop
Categories: Home Furniture Shop,Furniture wholesaler,Kitchen Furniture Shop,Office Furniture Shop,Rustic Furniture Shop
Google+ URL: https://www.google.com/maps/place/Cult+Furniture/data=!3m1!4b1!4m2!3m1!1s0x0:0xf2b5c36ee8c2208a
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 411
Google+ Score: 4.0
Google My Business Videos: 0
Top Maps Company: Graham and Green Primrose Hill
List of Competitors: Furniture Mart | Robertaebasta® London | Bed Mattress Furniture Warehouse | BoConcept Westfield White City | Intirium (UK) Limited | Tender Sleep | Dogtas Exclusive
Google Bad Reviews #: 105
Google Reviewer 1, Name (Bad Review): Kristina Babianskaite
Google Bad Review 1: Below is my experience with Cult Furniture:
I have ordered my dining table (£399) and four dining chairs (£99 each) + £40 for delivery on 22 November 2018.
I immediately rang their customer services and asked if it could be delivered on a Saturday. The advisor said they don't do Saturday deliveries so we agreed to get it delivered on Friday, 14 December, for which I took a day off work.
On 14 December I have received my dining table that was damaged. No chairs (???). Rang customer services who apologised and Johanna reassured me that a replacement will be sent on 22 December and that I can throw away the damaged one. Receiving my order in time for Christmas was my main request. They also said that the chairs will come in a separate delivery later that day (meaning I had to spend all day at home waiting for separate deliveries).
Finally, on the same day the chairs have arrived. Two out of four. Ripped and wobbly (see pictures). But where are the other two..? Rang their customer services again. Probably for the fifth time that day. Said it was sent and is with DPD. Rang DPD. They said it will arrive on Saturday 15 December, as Cult Furniture sent them out as separate orders, two chairs per box. So at this point my single order has turned into three separate ones. Finally received my chairs.
The table that was supposed to arrive on 22 December never came. Rang their customer services and turns out they are closed on weekends. Thought OK, knowing them it might arrive on Monday 24 December. Rang on Monday to check and nope, they are now closed until the 27th. So in the end spent my Christmas without a dining table that was promised.
Rang them again today (27 December 2018) to see what is going on. Martina said my table will arrive within an hour (that was never arranged and I was going to leave the house after the call). Few minutes later the courier delivered a parcel that was chairs, still no table. Rang Cult Furniture again. The customer assistant said that parcel was an actual dining table (a box that is 60x60x60cm)!! After being on hold for just under half an hour they still couldn't explain where my dining table was. At that point I have requested a full refund as I have no more patience to deal with this company anymore. I have also requested acknowledgement from management twice but been ignored.
As you can see, they have major internal communication and operational issues but judging from other customer's reviews it seems that they are not taking it seriously and I genuinely don't believe that these five star reviews are not made up by the company.
I would strongly suggest you go elsewhere if you want decent quality and hassle free experience. I myself will never ever use Cult Furniture nor recommend them to anyone else.
Google Reviewer 2, Name (Bad Review): Peter Göbel
Google Bad Review (2): (Translated by Google) Waiting for delivery, or was it Godot?
We keep waiting.
And wait. And wait. And wait
… and if we did not die,
then we are still waiting today 🙁
(Original)
Warten auf Sendung, oder war es Godot?
Wir warten weiter.
Und warten. Und warten. Und warten
… und wenn wir nicht gestorben sind,
dann warten wir noch heute:-(
Google Good Reviews #: 288
Google Reviewer Name (Good Review): Stephen Jacobs
Google Good Review: I ordered 2 beautiful marble nests of tables with fabulous delivery! Will definitely use again you have some gorgeous products, thank you
Reviews last 30 Days: 1
Bad Review Percentage: 26%
Bad Reviews Top 10: 4
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Cult Furniture
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Furniture Store Camden, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 1424.03
PPC Adwords Monthly Budget($): 42721
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/cultfurniture
Twitter ID: @CultFurniture
Twitter Tweets #: 3968
Twitter Followers #: 2225
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/cultfurniture
FB Likes #: 152217
FB Followers #: 153391
FB Posts In Last 30 Days: 19
FB Last Posted Days Ago: Today
FB Last Post Date: September 01, 2022
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lhr8-1.xx.fbcdn.net/v/t39.30808-6/302460769_5348579201863146_1595024945378902100_n.jpg?_nc_cat=107&ccb=1-7&_nc_sid=e3f864&_nc_ohc=x0txuegZq4AAX8Xnc0e&_nc_ht=scontent-lhr8-1.xx&oh=00_AT_OgMvyfIJSY2M_bJd8fIC5OsHW9Pj5y2qEH3hVKPJVCw&oe=63161865
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNR743lRf3nbDy-fSy80JFqETF2A87KHSWH6noV=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/209103683/1662021847/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL: https://www.pinterest.com/cultfurniture/
Pinterest Followers #: 10558
Boards #: 13
Pins #: 58133
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.