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1. GENERAL INFORMATION:
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Company Name: Kinleigh Folkard & Hayward Belsize Park Estate Agents
Address: 38 England's Ln
City: Belsize Park
State/Region: London
Postal Code: NW3 4UE
Country: GB
Website URL: https://www.kfh.co.uk/contact-us/branch-finder/belsize-park
Phone: 020 3792 1001
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: belsizepark.sales@kfh.co.uk
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.4
Mobile Site Load Time: 3.2
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 69
Keyword: Estate Agent Camden, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Estate agent
Categories: Estate agent
Google+ URL: https://www.google.com/maps/place/Kinleigh+Folkard+%26+Hayward+Belsize+Park+Estate+Agents/data=!3m1!4b1!4m2!3m1!1s0x0:0x4df7830ba2919be2
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 200
Google+ Score: 4.8
Google My Business Videos: 0
Top Maps Company: Chestertons Camden and Primrose Hill
List of Competitors: Lexingtons Estate Agents | Hadleigh Residential
Google Bad Reviews #: 6
Google Reviewer 1, Name (Bad Review): Ozan Kaya
Google Bad Review 1: I rented my flat via KFH and it’s currently managed by KFH as well. Therefore, I believe I have a lot of data to share about them.
Before signing a contract, everything is great. They are on time, reply to emails and are genuinely nice. After signing the contract, they don’t have time for you any more. They don’t reply to emails or reply in two weeks claiming that they are very busy. I am not able to get a reply to my questions from the property manager and it has been more than 3 weeks now.
Google Reviewer 2, Name (Bad Review): Svetlana Kazantseva
Google Bad Review (2): I would suggest both tenants and landlords to avoid dealing with KFH at all costs. We rented a property in Belsize Park managed by KFH and experienced a lot of issues in just a year, including illegal actions from their side. Here are the details:
– KFH agent illegally entered the property during our tenancy. One of their agents was keen to show the property to someone about 5 weeks before we were due to move out and decided to do so without giving a 24 hour notice as per the contract (he didn't give any notice at all) which caused us a distress (we are a family with a young child).
– KFH is not careful with personal data. After we moved out one of their clerks sent us confidential details that were supposed to be sent to new tenants of the property (tenancy agreement, deposit protection details etc.)
– KFH ignored conditions of the offer that were included in the contract. We specifically discussed some of the repairs we wanted to be done and included them into both offer terms and tenancy agreement. Upon move in we realised the repairs were not done and it took us about a week of chasing before any actions proceeded from their side even though they were in clear breach of contract.
– Tenancy agreement has illegal clauses. Their contracts are not up to date with recent legislations – we were asked to pay a greater amount in council tax that council itself would accept from us.
– KFH kept holding our security deposit for 7.5 weeks after the move out date without giving any proposals for deductions or informative communication. After 6 weeks of chasing them we received deduction proposals that should've have taken no more than a week to be made up.
– KFH didn't ensure the property is clean for move in. We basically moved in with a young child to a dirty property with hairs and dust all over the place, condoms under the bed and mould in bathroom. We had to urgently organise cleaning at our own expense and seek reimbursement later.
– KFH fees to tenants are unreasonably high. £300 for the renewal of the contract is just one of the examples. For the poor service they provide this is unacceptable.
– KFH managing agents are extremely slow at communication when an issue arises. In some cases our urgent requests were ignored for days.
– KFH wastes tenant's time and landlord's money. As we are landlords in London ourselves we could see how inefficiently they deal with some of the issues sending several contractors to get quotes (4 was our record), performing cheapest possible repairs and not keeping landlord fully aware of the repairs that have been done. KFH managing agents also performed a routine property visit just a week before our move out – a service that landlord pays for as part of their property management service and which was completely useless to the landlord at this point since they will have received a check out report in a week's time anyway.
– KFH poorly markets properties. Be prepared to let lots of people through your door when you decide to move out as a tenant. There were about 30 viewings (one without any notice as mentioned above) of the property as we continued staying there before they finally managed to let it to someone. The process of finding new tenants took them nearly 2 months despite the price being in line with the market. As someone renting out a property in London myself, I can see it's simply a matter of inefficient work from their side. Some of the people who came to view had zero interest in the property – so why bring them here in the first place?
Google Good Reviews #: 187
Google Reviewer Name (Good Review): jack ordish
Google Good Review: Came to KFH to rent my first property in London, what an easy process it has been I can’t recommend them enough, big Thankyou to Alessia Arnone for sorting everything
Reviews last 30 Days: 0
Bad Review Percentage: 3%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 4
Website Backlinks: 0
Website Title: Estate Agents in Belsize Park, NW3 – KFH Sales and Lettings
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Estate Agent Camden, London
Monthly Search Volume: 480
PPC Adwords Daily Budget($): 107.8
PPC Adwords Monthly Budget($): 3234
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/KFHproperty
Twitter ID: @KFHproperty
Twitter Tweets #: 8464
Twitter Followers #: 7855
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/kfhestateagent
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOym61FEjEfFh46m-N7FASQ-nYPmVzXCGBAHqME=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/250681801/1556546406/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/kfhproperty/
Posts #: 4509
Instagram Followers #: 641
Instagram ID: @kfhproperty
Pinterest URL: https://uk.pinterest.com/KFH_Property/
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.