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1. GENERAL INFORMATION:
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Company Name: Mamak Don
Address: 9 Parkway
City: London
State/Region: England
Postal Code: NW1 7PG
Country: GB
Website URL: http://www.mamakdon.co.uk/
Phone: 020 7482 3990
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@mamakdon.co.uk
Website Type: LayerSlider 6.7.1 – Multi-Purpose, Responsive, Parallax, Mobile-Friendly Slider Plugin for WordPress.
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.8
Mobile Site Load Time: 1.0
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: chinese restaurant Camden, London
Ranking On The 1st Page: found
Ranking On The Map: didn't find
1st Category: Malaysian restaurant
Categories: Malaysian restaurant
Google+ URL: https://www.google.com/maps/place/Mamak+Don/data=!3m1!4b1!4m2!3m1!1s0x0:0xd67a9867022f13fe
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 572
Google+ Score: 4.3
Google My Business Videos: 30
Top Maps Company: Max Orient
List of Competitors: Zheng | C & R Cafe Restaurant
Google Bad Reviews #: 101
Google Reviewer 1, Name (Bad Review): Toby Amies
Google Bad Review 1: I don’t eat meat so was quite surprised and then disgusted to find chicken in their Nasi Goreng. It was replaced some time after I pointed out this wasn’t mentioned as an ingredient in the menu, and my other food was cold by the time the substitute arrived. But I was still charged service and full price and that told me everything I needed to know about their attitude to the customer experience so I’ll be giving it a miss from now on. A shame, there was a nice sushi place here before. There are better places to eat nearby.
Google Reviewer 2, Name (Bad Review): Faida B
Google Bad Review (2): Where do I even start?
I went in for dinner today around 6pm with 2 other colleagues. 3 of us in total. It was not busy AT ALL, yet so many things were wrong with this place- MOST of all the (lack of) customer service which I will go on to explain now.
Firstlt our waiter literally rushed us to take our order. So much so we had to say that we wanted to order starters too after he took back the menu and he responded with “Oh you want starters as well?” (Is that a nice thing to say?) Following on from this he rushed off again before we could order any DRINKS! At this point we were not bothered and settle for tap water. The starters took absolutely forever to come. We ordered 3 and the first one arrived and then it took around 20 minutes for the other two. We had to ask multiple times for accompanying sauces. After our starters were finished the time it took between the starters and the mains was just ridiculous. When it did arrive the waiter proceeded to give my colleague her main and also mine too BUT they didn't even clean off the table BEFORE they gave us our mains!! I'm sorry but everybody knows that the basic 101 etiquette is to clean off the table after any starters and BEFORE mains but they did this after putting our food down which further deteriorated the ambience and impression of this place (the table was not cleaned properly I might add as there were still lots of crumbs left on the table left from our starter which nobody bothered to wipe down and clean) we had to wait around another 10 to 15 minutes for my 3rd colleague to get her food which resulted in mine and my 2nd colleagues food going COLD by the time she got hers. How ridiculous. We had to specifically ask for fresh cutlery but everytime we needed assistance we could never get anybody's attention straight away! Nobody BOTHERED to make eye contact with us and they were always too busy rushing in and out of the kitchen before I could even say “excuse me please”. We had to also ask for plates for our main. Maybe I am being silly but I don't know why this isn't given without asking- where are we meant to eat and mix our food?? On the actual table??? The rice bowl was way too small and so was the little saucer the curries came in. Lastly, when we asked for the bill this took ages to come and then AGAIN it took SO long to get anybody's attention for a card machine!!!! I was of course NOT going to pay the service charge which was added onto the bill. When the waiter came to take our payment I told him that we wanted to split the bill three ways and gave him a sum without the service charge included. He proceeded to go off to the side with a calculator and then asked me why we are not paying service charge. To my surprise he looked surprised??? I'm sorry but how could you not know how BAD the service was and you had the audacity to look so shocked? I went on to tell him that the service was slow and they were not attentive at all. I wanted to say more but honestly I also just wanted to get out of there. The time that we came into eat it was not busy at ALL so they had ZERO excuses. I am not one to write negative reviews but honestly the service in this place was so bad I had to. The food was also extremely underwhelming and bland but honestly if I was served mediocre food but with great customer service then I would not have been as disappointed and would have been way more forgiving. So I'm sorry but you only have yourselves to blame.
Google Good Reviews #: 340
Google Reviewer Name (Good Review): Paul Boone
Google Good Review: Excellent food, brought me right back to Penang, Malaysia. Great service too. Highly recommend!
Reviews last 30 Days: 9
Bad Review Percentage: 18%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: MamakDon – Street food of Southeast Asia
Keyword In Title: did not find
City In Title: did not find
Keyword Location: chinese restaurant Camden, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/mamakdoncamden
FB Likes #: 1859
FB Followers #: 1989
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lcy1-1.xx.fbcdn.net/v/t1.6435-9/34137591_175473296496120_1300492371829456896_n.jpg?stp=dst-jpg_p960x960&_nc_cat=111&ccb=1-7&_nc_sid=e3f864&_nc_ohc=bAcoEX1yL_sAX-z0qwe&_nc_ht=scontent-lcy1-1.xx&oh=00_AT8UtjfJpz44CIOCmpku6L4dTcdXRNmbBDcrf7oLJMufvw&oe=631C6749
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPWEI4EeictDfxfPIW_kU0kVH-du9-AaiIllmXt=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.