Tag: Medical spa

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1. GENERAL INFORMATION:
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Company Name:  City Skin Clinic

Address:  123 Cannon St

City:   London

State/Region:  England

Postal Code:  EC4N 5AX

Country:  GB

Website URL:  https://cityskinclinic.com/

Phone:  020 7183 4298

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  manager@cityskinclinic.com

Website Type:  WordPress 6.0.1

Blog:  found

Blog URL:  https://cityskinclinic.com/blog/

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.6

Mobile Site Load Time:  0.9

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  Yes

Pinterest Connection:  Yes

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  15

Keyword:  Hair Removal City of London, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Skin care clinic

Categories:  Skin care clinic,Clinic,Medical spa

Google+ URL:   https://www.google.com/maps/place/City+Skin+Clinic/data=!3m1!4b1!4m2!3m1!1s0x0:0x28aabf362bba8247

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  52

Google+ Score:  4.8

Google My Business Videos:  0

Top Maps Company:  Primas MediSpa

List of Competitors:  The French Pharmacy | Breath Beauty Ltd | Melior Clinics | Clear Light Clinic | Dr David Jack Clinic | Aesthetics Lab | Elevatione Time Stops London Spa & Beauty Boutique

Google Bad Reviews #:  3

Google Reviewer 1, Name (Bad Review):  Anneke Meyer

Google Bad Review 1:  I went to City Skin Clinic for a filler appointment for eye circles and paid £330 for absolutely no result.. The “doctor” said I could only see a difference after the second treatment (meaning another £300). I'm 24 and the eye circle are not incredibly deep. I'm not sure what she injected in my face but it was definitely no professional filler. Also, she was not using the treatments herself which was not the best sign when you are not using your own services. In my opinion this place is just a waste of money and I would not recommend it at all.

Google Reviewer 2, Name (Bad Review):  Lillian Amelia

Google Bad Review (2):  Awful service.
I had a chin filler with City Skin Clinic, was happy with the result & paid the fee and I was looking forward to being a regular client.

I then returned, this time to have a different filler. As the doctor was about to administer the filler, I had an anxiety attack, had to leave the chair & went to the sitting area. I was feeling very unwell & was trying to deal with the anxiety attack hoping I would have some relief.

I could see that the doctor & the receptionist were annoyed that I had gone to the sitting area. They pretty much immediately informed me I would be required to pay £100 for the filler that had been opened but not used.

During my anxiety attack the receptionist was very rude. Neither of them offered me any assistance. Their concern appeared to be in getting me to pay £100 & be out of the door. The receptionist told me that I had decided to leave the room as the doctor was about to administer the filler & that this had been my choice.

I was very upset that not only was I feeling unwell with painful cramps from the anxiety attack, I also had to deal with not being assisted at all; this along with being told that I was choosing to act this way.

There was no compassionate or understanding in the way I was treated during my anxiety attack & this made me feel much worse. I wasn't offered any assistance, not even a drink. I was worried how I would get home since I had a fairly long journey ahead.

I refused to pay the fee of £100. Had I been treated with kindness during my anxiety attack then I would have paid the fee.

I recently emailed the clinic to request information re. the chin filler I had had, since I needed it for my records. The clinic replied informing me I had not had any treatment at this clinic, & that I had allowed the doctor to open a filler, & then had changed my mind & had not paid the fee. She also stated that they would not provide me with any further appointments.

I replied saying that I had not asked for further appointments, but had asked for information regarding the filler I had had on my chin. I also made a complaint about the way I had been treated. They didn't reply.

I sent a further email asking the clinic to send me information I had asked for. I again complained about the way I had been treated. I also explained in my email that I might be autistic & have started the initial process to be assessed. This might explain the anxiety attack I had.

They then replied to me giving me the information re. the chin filler I had had but completely ignored my complaint.

I would have liked to remain a client but with some more compassion & understanding, but the clinic is refusing to give me anymore treatments or at least deal with my complaint. On their website they have a complaints procedure but with me, they have ignored it.

Had this clinic now dealt with my complaint, we might have reached an agreement for me to pay £100 & for them to acknowledge that many people struggle with serious issues, in my case it seems that I probably have undiagnosed autism, which I did not know until recently, but which has caused me a lot of suffering.

For a clinic with qualified doctors, it's unacceptable for them to treat a client badly, who is clearly struggling at the clinic & who says that they are.

If the clinic also replies to my review with “We pride ourselves in taking excellent care of our clients…..”, this reply is dismissive of the way I was treated & will not deal with my complaint.

I would suggest this clinic tries to genuinely listen to this review, & do what they can to treat those who have difficulties with kindness, & where possible offer some assistance.

Google Good Reviews #:  48

Google Reviewer Name (Good Review):  Tommy Barber

Google Good Review:  Such a professional experience, with amazing results that I couldn't have even imagined.

Reviews last 30 Days:  2

Bad Review Percentage:  6%

Bad Reviews Top 10:  2

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  City Skin Clinic | The Leading Skin Clinic in London

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Hair Removal City of London, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/cityskinclinics

Twitter ID:  @cityskinclinics

Twitter Tweets #:  2118

Twitter Followers #:  911

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/CitySkinClinics

FB Likes #:  431

FB Followers #:  462

FB Posts In Last 30 Days:  13

FB Last Posted Days Ago:  Today

FB Last Post Date:  September 02, 2022

FB Last Post Text:  Our doctors can instantly reshape your nose using premium nose fillers with our non surgical rhinoplasty. All of our non surgical nose job treatments are completely tailored to your individual face shape and goals. The City Skin Clinic non surgical nose reshaping treatment can be used to straighten, lengthen, even or smooth out bumps, dents or asymmetries in the nose. To find out more about our treatments and services and book an appointment online, head over to our website (…link in bio) #cityskinclinic #skincare #noninvasivetreatment #naturallooking #lipliner #profhilo #profhilotreatment #profhilouk #teartroughfillers #lipfiller #lips #beauty #aesthetics #juvederm #fillers #filler #dermalfillers #lipaugmentation #lipfillers #skincare #lipenhancement #restylane #dermalfiller #cheekfiller #antiaging #beforeandafter #lipgoals #nosereshaping #newnose See more

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent.flhr11-1.fna.fbcdn.net/v/t1.6435-9/58586763_2145745145717679_2741788181237071872_n.png?_nc_cat=101&ccb=1-7&_nc_sid=e3f864&_nc_ohc=Ow1HA3LRv_QAX9YHsVA&_nc_ht=scontent.flhr11-1.fna&oh=00_AT9XLHHQsbZFc3POmEAIO-xTvp-bT2EowAw6nGpkTsvVVw&oe=6339AB23

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipNVdeuRGJIIfqrhoN96DASf78RprJWgejQk3Y4k=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/4635624761/1556486718/1500×500

YouTube URL:  https://www.youtube.com/channel/UCPOxH765SXFTfY3nyjASXJA

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL:  https://uk.pinterest.com/cityskinclinic/pins/

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.