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1. GENERAL INFORMATION:
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Company Name: Cozy Suites
Address: 290-292 Heathway
City: Dagenham
State/Region: England
Postal Code: RM10 8DP
Country: GB
Website URL: http://www.cozy-suites.co.uk/
Phone: 020 8595 7118
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@cozy-suites.co.uk
Website Type: WordPress 6.0.1
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 4.1
Mobile Site Load Time: 4.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Interior Decorating Services Dagenham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Sofa store
Categories: Sofa store,Bed shop,E-commerce service,Home Furniture Shop
Google+ URL: https://www.google.com/maps/place/Cozy+Suites/data=!3m1!4b1!4m2!3m1!1s0x0:0xfd78a601a21bffc6
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 7
Google+ Score: 4.3
Google My Business Videos: 0
Top Maps Company: Kames Design
List of Competitors:
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): kirstten welford
Google Bad Review 1: Nice when they want your money but not helpful after you give your money.
Google Reviewer 2, Name (Bad Review): R B
Google Bad Review (2): Ordered my sofa from here 3-4 months ago and arrived yesterday. Giving 3 stars because i really like the sofa that i ordered but there was many problems along the way. The staff are nice but there was way toooo many miscommunications from the beginning.
When ordering my sofa, they have said it gets made quickly within a month or so i believe. Got told i would get a call after 2 weeks of placing my deposit (to tell me their ‘making it) , they never called so i had to call. When i called after a few weeks of placing my order to see whats happening, i heard that i have to be on a waiting list as its custom made? let that slide as it wasnt a massive deal but that is something that should of been cleared from the get go.
Also when i first ordered my sofa, i told them specifically that i have to do my living up so i have to chuck my sofas out. Before i chuck my sofas out i asked if they can call me to tell me that they are going to make the sofas. They didnt do that. Obviously, if i chucked my sofas out and started on my living room where would we all sit? The person who took my deposit aswell said for me to wait upon his call so he will tell me when to chuck my sofas out so i have time to start on my living room before the new one comes in. I have ordered an L sofa from here and my previous sofas i had 3 2 seater sofas. As you can imagine, to paint with those sofas around would be a nightmare as it was taking so much space in my living room.
I got a call to say that their ready to deliver. I was shocked as my living room wasnt prepared, nothing was done. I said do you not remember you said you were gonna call for me to chuck my sofas out? He said no :/ he dont remember :///
After a few weeks, another miscommunication from them and i got told on the phone by someone from the store that i have to change the size for my sofa? didnt make sense as we went to that company so it can be custom made. Called a day after to see why i need tochange the size of my sofa and someone else that picked up the phone was confused, so was i! Let that slide too as he reassured me and said the size i have given it will be made to that size.
When my sofa arrived, it was packaged. when i first ordered my sofa i asked would there be any issue with the sofas going through the flat or anything? They said no they have done this many times. Once delivered, as i inspected my sofas, i see paint scraped onto my sofa when they brang it in. Then their reason was because it was so tight the doors and cant do nothing about it? They could see i was abit annoyed and left it as that. To be honest, it was abit unfair as they say all these things about it being possible so you order. When I told my friends, they say i did let alot of things slide. the company left knowing me and my mum was unhappy due to the paint on the sofa. If they struggled, rather than having 2 people deliver, maybe they should get extra help? The person had a “We cant do much” attitude after i raised my concern with the paint on my sofa. It was way too early in the morning to say much. I really do understand how hard it is to deliver sofas up to but we pay good money for it to be delivered in good condition? Also on the day of the delivery i asked how long would it take to set up the sofa, he said 5 mins. Infact it took 25 mins as they had to get the sofas up. When they were on their way here, i think they got lost. Then when i did ask how comes you went all the way to that end of so and so road? I believe the blame kind of fell on me for their mistake? On the day we ordered, we had given the right address as i still have the receipt.
This is not a negative review as they are such nice people and i wish the best for them and their business but they really should fix on their service and make things abit clear. i would stress near enough every week regards to the sofa and having to chase them up. But either than that my sofa is really nice apart from the paint mark. Before ordering, do your research and make sure you get all the answers you need from them.
Google Good Reviews #: 5
Google Reviewer Name (Good Review): ian tincey
Google Good Review: Staff are friendly and helpful.
Reviews last 30 Days: 0
Bad Review Percentage: 29%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Cozy Suites – Cozy Suites specialise in bespoke furniture, perfectly made to measure.
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Interior Decorating Services Dagenham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/Cozy-Suites2
FB Likes #: 3193
FB Followers #: 3372
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipO_rwPMubY3QDWSEuHEnHLfhRdgpn8i9NMNT53M=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
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Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.