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1. GENERAL INFORMATION:
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Company Name: Manak Solicitors
Address: 265 High St
City: Orpington
State/Region: England
Postal Code: BR6 0NW
Country: GB
Website URL: https://manaksolicitors.co.uk/orpington-solicitors/
Phone: 01689 870769
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Website Type: WordPress 6.0.1
Blog: found
Blog URL: https://manaksolicitors.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.6
Mobile Site Load Time: 3.3
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: found
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Lawyers Bexley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Lawyer
Categories: Lawyer,Bankruptcy Lawyer,Divorce lawyer,Estate Planning Lawyer,Family Lawyer,General Practice Lawyer,Immigration Lawyer,Insurance Lawyer,Labour Relations Lawyer,Social security lawyer
Google+ URL: https://www.google.com/maps/place/Manak+Solicitors/data=!3m1!4b1!4m2!3m1!1s0x0:0xd6610de2a01cfbe3
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 182
Google+ Score: 4.9
Google My Business Videos: 0
Top Maps Company: Graham Dawson & Co
List of Competitors: Beynons Solicitors | Bromley and District Law Society
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Joel Bild
Google Bad Review 1: Manak made a huge error when dealing with the probate sale of my parents in law's property (forgetting to send out the contracts to three parties for signature!) but they were very apologetic with this and saw things through afterwards.
So when it came to selling our own property and purchasing another, we gave them the benefit of the doubt (mistakes do happen) and instructed Manak.
The subsequent experience was very mixed. While some of the standard work was as expected and the sale and purchase were both achieved, this was overshadowed by a number of issues:
1) sending updates to an incorrect email address so we didn't receive these until we chased up 6 days later which shows lack of basic attention to detail,
2) no apology given even though we formally requested an apology for this error,
3) having so many different staff deal with our work with confusing messages about who is dealing with what and not knowing who to contact day to day,
4) sending a completion statement to us having forgotten to complete actions such as purchasing indemnity insurance and to update us on changed requirements,
5) sending us a final bill when we were actually in credit and they owed us money. Update on point 5) on 21st April: the information that they owe us money was yet another error, and most disrespectfully yet another error that is neither acknowledged, nor apology provided demonstrating a lack of accountablity and respect.
The impact of all of this is that we had to spend a LOT of time chasing and following up as our confidence waned in their abilities to keep on top of things and where we felt we had to check everything that they were supposed to check in case they hadn't done it.
Needless to say, I would not recommend this firm.
The firm has since replied to the review stating that we did not use their complaints procedure. We saw this as a last resort and are still considering lodging a complaint. However, whether we lodge a complaint or not, potential customers are still entitled to know what our experience was so that they can have a balanced view about their choice of solicitor!
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 175
Google Reviewer Name (Good Review): Izabella Hernández
Google Good Review: Cannot thank Haroon Khan and his assistant Rebecca enough for their help throughout my sale, they finally got it sold after previous solicitors failed to do so. Would definitely recommend!
Reviews last 30 Days: 5
Bad Review Percentage: 2%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
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YP Reviews #: 0
YP Bad Reviews #: 0
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Keywords In Homepage: 4
Website Backlinks: 0
Website Title: Manak Solicitors in Orpington, Kent
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Lawyers Bexley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.