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1. GENERAL INFORMATION:
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Company Name: The Clean Space
Address: 5 Chancery Ln
City: London
State/Region: England
Postal Code: EC4A 1BL
Country: GB
Website URL: http://www.thecleanspace.com/
Phone: 0870 423 3559
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: WordPress
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.6
Mobile Site Load Time: 2.0
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 4
Keyword: Cleaning Innovation Services Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Commercial cleaning service
Categories: Commercial cleaning service,Carpet cleaning service,Cleaners,Cleaning products supplier,Cleaning service,Curtain and upholstery cleaning service,Upholstery cleaning service,Window cleaning service
Google+ URL: https://www.google.com/maps/place/The+Clean+Space/data=!3m1!4b1!4m2!3m1!1s0x0:0x3d7414ff410bec47
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 21
Google+ Score: 4.2
Google My Business Videos: 0
Top Maps Company: MCS Cleaning Services
List of Competitors: Ecoserve Cleaning | SENTRO Technologies | WGC | Alliance Cleaning – White City, London | Crown Professional Cleaning Services | Office Cleaners London | Art of Hospitality / aohlondon – Housekeeping Services
Google Bad Reviews #: 4
Google Reviewer 1, Name (Bad Review): F45 Training Birmingham Central UK
Google Bad Review 1: The Clean Space are an unprofessional organisation, poorly managed at both the area level and higher up and I would urge you to consider other options before contracting them. I am the owner of a fitness studio in the midlands and due to COVID and being constrained by their contract terms and promises that they would improve things we remained a client of theirs for a little over 3 years. Staying so long was my fault to some degree, I know, but I like to give people a chance. We suffered continued poor cleaning performance from cleaners and poor management of the account. Trying to get important cleaning tasks specific to our site embedded into their daily practice was hard work and took a lot of repeated requests on our part, which was frustrating and exhausting. On one occasion it got to the point we had to present CCTV footage of their cleaner having naps on a bench for 20 minutes. Whilst the area manager removed them from their position as our cleaner, they also found it funny that their employee had done that. Effective communication was always a problem. It was often very difficult to get a message through to the area manager and many messages were left without response.
In the cleaning industry I do have the cynical view that the grass is probably not always greener and so stuck with The Clean Space for far too long. Eventually, this concern didn’t matter, surely it had to be better than what I was experiencing with The Clean Space. I served them notice knowing that we were required to provide 3 months’ notice. I came in the next day to find their set of keys to my establishment posted through the letter box and all the cleaning equipment was gone. We were suddenly left without a cleaner, but I obviously had to keep my business trading as I have members to serve. I later received an email from the area manager saying they had received my notice and decided to just pack up and leave, against their contractual agreement, which we were trying to abide by in giving full notice. We had also already paid upfront for the whole month! I called the director only to get a few blunt words, saying he was aware of what had happened, and I was further disappointed to hear that it had been on his instruction that they had behaved in that way. In my opinion that is not how you should do business and it is companies that operate in this sort of way that give the industry a bad reputation.
Fortunately, although the accounts and finance team have also been hard work throughout the contract, with many errors along the way, it is in going through this final issue that I believe it is quite likely because the rest of the company have not been providing them with the information they needed to get it right. In dealing with them to reclaim our refund Sam was excellent and I am grateful for that. Another silver lining is, the grass has proven to be greener and after scrambling around to keep things clean myself for a while, our new cleaner from Cleanse is far superior.
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 15
Google Reviewer Name (Good Review): Sam Sheridan
Google Good Review: Great team of cleaners. Always on time and do a good job. Happy with the service.
Reviews last 30 Days: 1
Bad Review Percentage: 19%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Commercial Cleaning Services | The Clean Space
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Cleaning Innovation Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/TheCleanSpace
Twitter ID: @TheCleanSpace
Twitter Tweets #: 566
Twitter Followers #: 306
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOO17AeVknsrn4wnunXwe13dRIRIE1eXfUdxPZy=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/232177446/1484752003/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.