Tag: Chiropractor

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1. GENERAL INFORMATION:
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Company Name:  Hampstead Chiropractic Clinic

Address:  Virgin Active 02 Centre

City:   London

State/Region:  England

Postal Code:  NW3 6LU

Country:  GB

Website URL:  http://www.hampsteadchiropractic.co.uk/

Phone:  020 7433 3323

Owner  First Name: 

Owner Last Name: 

Year Started: unknown

Employees: 

Revenue Estimate:  unknown

Email:  info@hampsteadchiropractic.co.uk

Website Type:  WordPress 5.9.3

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.7

Mobile Site Load Time:  2.0

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Chiropractor Services Barking and Dagenham, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Chiropractor

Categories:  Chiropractor

Google+ URL:   https://www.google.com/maps/place/Hampstead+Chiropractic+Clinic/data=!3m1!4b1!4m2!3m1!1s0x0:0x7e43f99bc972f8bc

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  45

Google+ Score:  4.9

Google My Business Videos:  0

Top Maps Company:  Romford & Ilford Family Chiropractic

List of Competitors:  Holistic Rehab Clinic | Christopher Belderbos Osteopath | Northcote Chiropractic | Lucerne Clinic | London Health Hub | Lavender on the Hill (Primrose Hill) – Massage, Physiotherapy, Osteopathy And Well-Being Services | Clapham North Chiropractic

Google Bad Reviews #:  1

Google Reviewer 1, Name (Bad Review):  H Jama

Google Bad Review 1:  I waited 1 week for this appointment and was looking forward to it due to being pregnant and having back pain. The reviews on the page seemed great and I was advised Nina was the one to see as she’s experienced with pregnancy chiropractic.

My appointment was meant to be at 16.00 I received a text message at 14.13 which explained that they would be running 10minutes late, which was good.
I arrived at the front desk at 15.55 and the lovely receptionist stated that they were running late and stated that it was a 10minute wait and to kindly take a seat.

I had other plans to do in the evening so I was mentally prepared for waiting 10-15minutes. It reached 16.25 and still no sign from Nina, at this point I waited 30minutes.
I walked up to the receptionist who said it could still take quite a while, and at this point I kindly asked whether I could get my booking deposit back.

The deposit is £25 and the whole first time fee is £95. I’m sorry but if I’m paying for something then I expect a certain level of service! £95 is a lot of money and having to wait that long when I have been more then patient is not on!!

The receptionist did not know how to do the refund and went inside. This is when “customer service professional of the year” Nina walked out. She seemed very annoyed already and decided to tell me that this is a very busy practice and that we deal with very acute patients, some who can’t walk properly. Don’t I wait for the GP or hospital, I kindly told her I don’t pay them and I have waited long enough. She just walked away after this, like just walked away.

I waited 3x the 10minute delay they stated, I have been in agony and waited on this appointment for a while . I was pregnant, tired, sitting on uncomfortable seats and hungry and I get someone who has the audacity to say you could wait longer and walk off!

The reason I’m writing this is because of Nina, had she told me I’m sorry for the wait and it will take another 5minutes or just be polite or anything that a normal person would say to treat a customer I would not be writing this review.

I tried calling back to get the receptionist name (as she was informative with the limit info she had) but spoke to Nina instead as she answered. She was adamant the text said 20 minutes wait which was not the case (I screen shotted it for her info and another illustration on how she could not just own up to it) and still did not understand why I would be angry when I could have just waited. She also did not give me the receptionist name hence calling the lovely girl receptionist. Nina I do think you need to improve your customer service standard and understand that ppl are busy and are paying for a service. The fact that you can’t speaks volume!

You don’t know the level of pain I’m in, don’t blame me for the fact that you are running late excessively and speak to me in a rude manner then walk away. You had another chance to apologise when I called to get the receptionist name but did not and was still stuck on the fact I could have waited! I’m genuinely gutted that I waited for this appointment and be treated like this. Im just glad i got my booking fee back.

Avoid Nina…If I could I would give it 0 stars

Google Reviewer 2, Name (Bad Review): 

Google Bad Review (2): 

Google Good Reviews #:  44

Google Reviewer Name (Good Review):  Leah K

Google Good Review:  Sam is a healer! Professional expert in her field. I’ve been back multiple times. Definitely recommend particularly if you are prone to headaches, neck and shoulder tightness.

Reviews last 30 Days:  1

Bad Review Percentage:  2%

Bad Reviews Top 10:  0

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Hampstead Chiropractic Clinic – North London Chiropractors

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Chiropractor Services Barking and Dagenham, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0.03

PPC Adwords Monthly Budget($): 1

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/HCCgettreated

FB Likes #:  389

FB Followers #:  410

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t31.18172-8/23000234_1369868236455237_7503407720114068211_o.jpg?stp=dst-jpg_s960x960&_nc_cat=101&ccb=1-7&_nc_sid=e3f864&_nc_ohc=EzgsWjvajFAAX__g62i&_nc_ht=scontent-lcy1-1.xx&oh=00_AT_W0FTHNO-MZrtJt-dBB826AM3jDCho_zVXKgGQJBVllg&oe=630EF728

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPRLV7MMe4A05UtuK_H98x01irGyigQ52Zh-oQj=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.