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1. GENERAL INFORMATION:
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Company Name: Spice Village Southall ™
Address: 185-189 The Broadway
City: Southall
State/Region: England
Postal Code: UB1 1LX
Country: GB
Website URL: https://www.spicevillagerestaurants.co.uk/southall/
Phone: 020 8574 4475
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: INFO@SPICEVILLAGE.CO.UK
Website Type: LayerSlider 6.11.1 – Multi-Purpose, Responsive, Parallax, Mobile-Friendly Slider Plugin for WordPress.
Blog: found
Blog URL: https://www.spicevillagerestaurants.co.uk/blogs/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn’t find
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.5
Mobile Site Load Time: 0.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn’t find
Microformatscitation: didn’t find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 1
Keyword: Catering Services Barking, London
Ranking On The 1st Page: didn’t find
Ranking On The Map: didn’t find
1st Category: Caterer
Categories: Caterer,Asian restaurant,Banquet hall,Catering food and drink supplier,Pakistani restaurant,Indian restaurant,South Asian restaurant,Wedding venue
Google+ URL: https://www.google.com/maps/place/Spice+Village+Southall+%E2%84%A2/data=!3m1!4b1!4m2!3m1!1s0x0:0xdf917f32efadf90f
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 2760
Google+ Score: 4.0
Google My Business Videos: 10
Top Maps Company: Newrest
List of Competitors: Greenleaf Catering & Event Management | Manesh Catering
Google Bad Reviews #: 754
Google Reviewer 1, Name (Bad Review): Kirijan Varatharajan
Google Bad Review 1: One of the worst Asian restaurants I have been to in my life. Southall has authentic fresh cuisines but this restaurant is an embarrassment. Old chicken mixed into the curry as you can see in the pictures. The menu is misleading as it has one ordinary dish in a different name under the restaurant special. Breakfast says everyday 9 am to 1pm except Friday. But the guy told us it is only on Saturday and Sunday. On top of that they cant even add up a bill to the correct amount. Please do not waste your money here
Google Reviewer 2, Name (Bad Review): Zainab Hasan
Google Bad Review (2): I live locally and would go to this restaurant regularly before lockdown & during lockdown I have been ordering from them regularly too! I ordered the Haleem which I’ve ordered before and it’s been fine, but this time it was so salty it was inedible to the point that I had to add lots of water to it and boil it through to lessen the taste, after which it was still inedible and so I had to discard it. I called the restaurant to let them know because it’s not cheap. You spend quite a bit for a small portion; but rather than apologise and find a solution to replace it which is what would have happened if I was in the restaurant itself, they said they tried the Haleem and it was fine and that whilst they apologise, IF there was a “genuine” issue they would have done something. I cannot tell you how insulted I was to be dismissed like this, and to have them imply that I was lying by saying that my issue wasn’t genuine. Then why are you apologising for. Don’t apologise then. It’s a verb. An action word, if you’re going to apologise do something to rectify the issue. Who wastes their time calling up a restaurant on a Saturday night to make a complaint for the fun of it?! Had they offered to replace it and solve this, chances are I would have said don’t worry about it, because at the very least I would have known that they were being genuine their end, and that it was being taken seriously, but it’s the sheer audacity for a local business i’ve been supporting for years to dismiss me, and tell me that my experience couldn’t possibly have been my experience because they checked their end and there wasn’t an issue. How can you tell me and challenge what was my personal experience?! I ate it. You didn’t eat what I ate?! This is the problem with ordering a takeaway, once you’re at home some of these restaurants think they can absolve themselves. There needs to be a better system if you’re relying on people to order takeaways from you because customers just loose trust.
Even if there wasn’t an issue, the fact that I was so unhappy, shows this restaurant doesn’t value my business at all. If that’s the case I’ll take it elsewhere. When I asked the person I was speaking to for his name because he was rude and dismissive and I explained that I wanted to call back to speak to a manager he refused to give his name, which was unfair because he new my name. Again, if I was in the restaurant he would have a name badge and I would know and it seemed like a cop out in order to avoid any accountability. I guessed that I was speaking to someone called Inam Ul Haq, and I knew this was his name because as explained I come here regularly and I recognised the voice. The moment I said this he refused to answer and passed the phone over to his colleague. I spoke to his colleague Ibrar Khan who accidentally confirmed I was speaking to Inam. He too was also dismissive and told me that because I am younger than him I should speak to him with decency. My age is irrelevant. I am an unhappy customer because what I ordered and expected is not what I received and age is irrelevant. Again another cop out to avoid accountability. Unfortunately I have no choice but to put this on trip advisor. Don’t come here if you expect decent customer service, you won’t get none!
Google Good Reviews #: 1426
Google Reviewer Name (Good Review): Amira Adan
Google Good Review: Aksa was brilliant and took good care of us!!! Definitely the best pakistani restaurant!!! Well worth the trip here.
Reviews last 30 Days: 90
Bad Review Percentage: 27%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: SPICE VILLAGE | SOUTHALL
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Catering Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: didn’t find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn’t find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/spice_village
Twitter ID: @spice_village
Twitter Tweets #: 2955
Twitter Followers #: 2009
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/spicevillageofficial
FB Likes #: 3943
FB Followers #: 4052
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/277584296_4848449075267552_4708755031486579944_n.jpg?stp=dst-jpg_s960x960&_nc_cat=102&ccb=1-7&_nc_sid=e3f864&_nc_ohc=Jf86iMiZ-4UAX9MVxM5&_nc_ht=scontent-lcy1-1.xx&oh=00_AT_RO5U8A-EzWc9LAsouUJ00rkJtzKha3cfrAzbGd0JMgA&oe=62E8E93E
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPaU9JLao5FCMNM2xsT_YPJrYfd29-Y2M4WpVvK=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/1339023216/1585656583/1500×500
YouTube URL: https://www.youtube.com/channel/UCCg2nCtmpicGnv5NEE-MRWg
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn’t find
Instagram URL: https://www.instagram.com/spicevillageofficial/
Posts #: 27600
Instagram Followers #: 962
Instagram ID: @spicevillageofficial
Pinterest URL: https://www.pinterest.co.uk/spicevillageuk/
Pinterest Followers #: 153
Boards #: 67
Pins #: 327
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.