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1. GENERAL INFORMATION:
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Company Name: Claus & Co
Address: 231 Southborough Ln
City: Bickley
State/Region: Bromley
Postal Code: BR2 8AT
Country: GB
Website URL: http://www.clausandco.co.uk/
Phone: 020 8467 6200
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@clausandco.co.uk
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 0.9
Mobile Site Load Time: 0.4
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: didn't find
Mobile Optimized Site: didn't find
Chatbot: not using a chatbot
Citations: 0
Keyword: Hair Salons Bromley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Hairdresser
Categories: Hairdresser
Google+ URL: https://www.google.com/maps/place/Claus+%26+Co/data=!3m1!4b1!4m2!3m1!1s0x0:0xd462d2a58648874c
Owner Verified: No
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 19
Google+ Score: 4.5
Google My Business Videos: 0
Top Maps Company: Unique Hair & Beauty
List of Competitors:
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): Fiona Tracey
Google Bad Review 1: When I went for my consultation and skin patch test I explained to the stylist exactly what I wanted, which was a natural mid brown colour at the roots to cover greys and add shine, colour depth and vibrance, and a lighter colour at the ends, as well as a trim. This is what I always have done at my usual salon and am charged approximately £100 inclusive. At the consultation I discussed whether I should have a permanent or semi permanent colour at the roots/top of head and he advised semi-permanent to reduce obvious regrowth.
I was advised that they would use a balayage style colour technique and quoted approximately £130. This is more than I usually pay but as I am going on holiday soon and am pressed for time I didn’t mind paying more than usual. I was surprised to hear that the whole cut and colour would take four hours.
On the day, a young stylist applied my colour first and had obviously not read my notes or spoken to the guy who did the consultation as he only applied the lighter colour and forgot to do the roots. As we were busy chatting I also totally forgot until he started rinsing off the colour and asked if I wanted a toner. I kept advising I didn’t know what a toner did and had no idea what the terminology that he used meant in real terms – saying “it will neutralise the colour” meant nothing to me. I then pointed out he’d forgotten to colour my roots. He said I didn’t need it as I don’t have much grey. I’m 45 and don’t have much grey but in a close up mirror can see quite a few and they obviously make the hair look duller overall, even if my hair doesn’t look fully grey. So he applied the semi permanent in a rush and then my hair was cut and styled. I was in there for four hours and forty five minutes! Usually a cut and colour takes 2.5 hours absolute maximum. The big sting was the price. I was quoted £130 but when I went to pay was charged £188. I was gobsmacked that they’d added an extra £58! I stated I’d been quoted much less and the receptionist spoke to the stylist, came back, apologised but said there was nothing they could do and tried to attribute the extra cost to the semi permanent colour at my scalp which they’d said I didn’t need (because they’d forgotten to do it and obviously didn’t want to add on the extra time and affect later bookings). I stated very clearly that my main reason for booking was to colour the roots and have a trim and usually just have lighter at the ends not a full balayage. Even during consultation the stylist said a balayage, semi permanent and trim could would cost £130. So their excuse was shocking and unacceptable. I paid begrudgingly and left feeling furious. When I got home they called to apologise and tried to offer me a complimentary conditioning treatment when I next get my hair cut. I laughed and said there won’t be a next cut as I’m obviously never going back. The stylist was very pleasant in that he was apologetic and said they’d love to have me back but no refund was offered on misquoting me. If I’d have known they’d charge almost double what I usually pay at my regular salon I wouldn’t have booked. Nice people but I feel robbed and I’d recommend anyone using this salon to proceed with caution and get any quotes in writing. I am aware quotes are generally an estimate but sixty pounds extra on top of the quote is a joke. Disgusted.
Google Reviewer 2, Name (Bad Review): Helen Greig
Google Bad Review (2): They never did what I asked
Google Good Reviews #: 16
Google Reviewer Name (Good Review): Emma Whitford
Google Good Review: Joe looked after my daughter brilliantly as she went for a total change. Great consultation and service. Thoroughly recommend
Reviews last 30 Days: 0
Bad Review Percentage: 11%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Claus & Co
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Hair Salons Bromley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOwiIzFCy4YLPFWLlaZTk5yxFlefYbehP915nbB=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
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Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.