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1. GENERAL INFORMATION:
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Company Name: EPB Pest & Bird Control Services
Address:
City:
State/Region: England
Postal Code:
Country: GB
Website URL: http://www.essexpestcontrolandbirdcontrol.co.uk/
Phone: 020 3652 5073
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@epbcontrol.co.uk
Website Type: WordPress 5.7.2
Blog: found
Blog URL: http://www.essexpestcontrolandbirdcontrol.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.1
Mobile Site Load Time: 2.3
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: IT Services Barking and Dagenham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Pest control service
Categories: Pest control service,Bird control service,Service establishment,Gutter Cleaning Service
Google+ URL: https://www.google.com/maps/place/EPB+Pest+%26+Bird+Control+Services/data=!3m1!4b1!4m2!3m1!1s0x0:0xaa1fa9ed8548fe01
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 319
Google+ Score: 4.9
Google My Business Videos: 31
Top Maps Company: V Square IT Solutions Ltd
List of Competitors: Bromley Pest Control | Rentokil Pest Control – Newham | Pest control Bromley, Petts Wood. Chislehurst – Awgone
Google Bad Reviews #: 7
Google Reviewer 1, Name (Bad Review): Michela Polve
Google Bad Review 1: We contacted Darren in January as we were experiencing pigeon nesting under our solar panels on the house roof. When my husband contacted Darren to request a quote to cover the panels with solar panel mesh he gave us 2 quotes: £640 for the front roof only and £700 for front and back roof. The quote was also inclusive of nest removing, pigeon removing and clean the gutter of fouling as I have all saved in text message. My husband asked also for spikes on the roof and Darren confirmed he could include those in the price too. We thought was a good deal therefore we agreed for front and back, as Darren suggested us.
On the agreed day Darren came along with his partner Del to do the job, and my husband was at home in case they needed something. I had to pop out for a GP appointment with my son as soon as they arrived. When I came back they had almost finished and soon after they came down the roof and packed their stuff. Me and my husband were very surprised that they had finished both sides of the roof in such short time and my husband asked Darren confirmation that both sides of the roof were done. Darren confirmed all job was done. Then my husband went outside to check the front roof and asked Darren again if also the panels at the back were completely covered all around. Darren became very annoyed and told my husband with such a rude attitude “I told you I have done it, why you asked me again! I will send you pictures of the back later!”. We were left speechless from such behaviour, but unfortunately the back of the roof is higher than the front and it was not possible for us to check it before they left, so my husband trusted Darren and paid him £700.
Later on, after they left we had chance to check the back of the roof and with our big surprise the solar panels were not covered with mesh. Then my husband texted Darren to ask for an explanation as he lied to us and took the full money anyway, and Darren reconfirmed that Del had covered the solar panels on the back roof and all the job was done. Then my husband sent Darren a picture of the solar panels not covered with mesh and he then changed his version saying that there was not enough space for the pigeon to nest underneath the panels and that’s why they haven’t done it and he had also cleaned the gutter and placed (very few) spikes for free (when it was already included in the quote he sent to us). Then again, my husband asked him for an explanation on why he lied to him and Darren, very rudely, told him to stop sending him messages. We were simply shocked. It goes without saying that Darren never sent us the back-roof panel ‘s pictures. Also, Darren said that Del would have called my husband to explain what he did, but he never called. Anyway, left with no other option we just had to accept the circumstances.
The weeks passed, and the pigeons were still not going away, and they were trying desperately to get underneath the solar panels covered with mesh. We really could not understand why, and we decided to check underneath the panels from the loft window. We were just heartbroken when we found dead chicks in the nest that has never been removed by Darren. He even didn’t inform us that there was an active nest and just covered the solar panels saying that because there were cables he could not remove the empty nest.
We have now notified the matter to the Royal Society for the Protection of Birds because I am sure this was not the first time an active nest was trapped underneath the solar panels by Darren, however the chicks are now starved dead.
On top of that we still have the pigeon’s problem because now the pigeons moved from the front roof to the back roof and are nesting underneath the “uncovered” solar panels.
Google Reviewer 2, Name (Bad Review): Muhammed Patel
Google Bad Review (2): DO NOT USE!!!!! Please be sensible and check on the BPCA website for regulated companies or even your local Council.
We made the mistake in desperation of not checking properly and using Darren. Not only did he turn up hours later than the time he had provided us himself, which really threw us off with childcare. If he turned up on time, my kids would have been at nursery. I let him in and went off with my little one as we are ‘not supposed to be there’. Probably as we would witness him doing absolutely nothing. We literally prepared for days in accordance to the link he provided and he confirmed himself on arrival that yes, we have set it up as he needed. He was in and out in 20 minutes with having done what?!-only God knows. He told me it’s all fine and we don’t need to buy a new bed etc and does not require a follow up. We are in the same situation as before he came. We messaged him and asked him to come over and check again, which he agreed to do so. He gave us 2 dates and times convenient for him, but did not turn up. Now he is not responding at all. We paid him a lot for 20 minutes worth of doing nothing! Be warned, literally no good at all and doesn’t even deserve 1 star.
Google Good Reviews #: 308
Google Reviewer Name (Good Review): Jowita Rybakiewicz
Google Good Review: Absolutely lovely customer service! Thank you for your help!
Reviews last 30 Days: 20
Bad Review Percentage: 2%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: EPB Pest & Bird Control | East London & Essex | Guaranteed
Keyword In Title: did not find
City In Title: did not find
Keyword Location: IT Services Barking and Dagenham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/EPBPestControl?s=09
Twitter ID: @EPBPestControl
Twitter Tweets #: 3638
Twitter Followers #: 1559
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/epbcontrol
FB Likes #: 1252
FB Followers #: 1297
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lhr8-1.xx.fbcdn.net/v/t39.30808-6/244671265_6187681894607593_4820546244000156683_n.jpg?stp=dst-jpg_p720x720&_nc_cat=107&ccb=1-7&_nc_sid=8bfeb9&_nc_ohc=ZarbH6lTK8MAX-8k4BX&_nc_ht=scontent-lhr8-1.xx&oh=00_AT_9Mom3qRMw0LdElLBoTPRYyg-_8P-ZIa02kIUWbikSVQ&oe=63023508
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPDUUP4eQyrCJIiJ8uAOgwDjh5Nv21U6FYHVIi4=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/211199722/1576181046/1500×500
YouTube URL: https://youtube.com/c/DarrenGroves
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.