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1. GENERAL INFORMATION:
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Company Name: Howdens – Battersea
Address: Units 39
City: Nine Elms
State/Region: London
Postal Code: SW8 3HE
Country: GB
Website URL: https://www.howdens.com/find-a-depot/battersea?y_source=1_ODgxMzA3Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
Phone: 020 7498 9023
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: alex.hamilton@mccann.com
Website Type: Unknown
Blog: didn’t find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.7
Mobile Site Load Time: 1.7
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn’t find
Microformatscitation: didn’t find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: Yes
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Furniture Store Bexley, London
Ranking On The 1st Page: didn’t find
Ranking On The Map: didn’t find
1st Category: Kitchen Furniture Shop
Categories: Kitchen Furniture Shop,Appliance Shop,Door supplier,Flooring Shop,Hardware Shop,Home improvement shop,Kitchen Renovator,Kitchen supply shop,Wood and laminate flooring supplier
Google+ URL: https://www.google.com/maps/place/Howdens+%E2%80%93+Battersea/data=!3m1!4b1!4m2!3m1!1s0x0:0x7ea64975a4441089
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 23
Google+ Score: 4.6
Google My Business Videos: 0
Top Maps Company: Chic Interiors
List of Competitors:
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): Glen Blair
Google Bad Review 1: Dealing with branch has been an absolute nightmare. Somehow our order was incorrectly arranged from another branch, fine not their fault, but the time and lack of communication to rectify the issue has taken us into a second week. Deliveries turn up when they feel like it and there is no getting through to Tom as he never seems to answer the direct mobile number he gives us. The branch line rings and rings and when is answered the person on the other end unusually can’t actually solve your issue or find Tom. We use Howdens regularly for jobs, but on this occasion it has put unnecessary delays and pressure to complete a very simple refurb on a very important job. The deadline is moving closer and closer and we are still waiting hoping the delivery were promised will show up. With each day that comes a goes we have a man on site twiddling his thumbs as he can’t fit the kitchen, we need to complete the job for our client. Making us look incompetent and ruining our reputation. We paid for the kitchen pity you can buy the service.
Usless and incompetent is the only compliment i can muster for this lot right now.
Google Reviewer 2, Name (Bad Review): Tom Smith
Google Bad Review (2): I have bought a kitchen and some doors from Howdens Battersea and had mixed experience – the designer and reception were very good but the delivery staff I encountered not very good at all.
Recently I ordered some doors over the phone but the staff took the wrong order, after delivery I realised the doors were not of the sizes I ordered, therefore arranged a swap which happened a week later.
Although it was a mistake by the store, I took all the wrong doors down to the ground floor reception myself to make it easier for the delivery person to take them away. When the delivery person arrived, I asked him whether he could help bring the new doors into the reception (only a few steps away from the van), because it was their mistake in the first place (otherwise they would not have provided this swap for free), and I took all the wrong doors down to make his job easier. To this he refused very bluntly. When I explained it was their mistake in the first place, he said that I was the one who made the mistake!
It would be unfair to say that this upsetting experience represents Howdens Battersea as a whole, but it does hurt customer relationship a lot, I would have second thought next time when I need something again from Howdens Battersea. For people reading this review, it is only feedback to that delivery person as my experience with other staff in the branch was very positive.
Google Good Reviews #: 18
Google Reviewer Name (Good Review): Kavish Nundlall
Google Good Review: Really good and knowledgeable staff. Always on hand to help. I’ve bought over 20 kitchens from them
Reviews last 30 Days: 0
Bad Review Percentage: 9%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Howdens – Battersea | The UK’s Number 1 Trade Kitchen Supplier
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Furniture Store Bexley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 6556.17
PPC Adwords Monthly Budget($): 196685
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/howdensofficial
FB Likes #: 91377
FB Followers #: 98560
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lhr8-2.xx.fbcdn.net/v/t39.30808-6/279884837_1322254811513841_3726477684042317206_n.jpg?stp=dst-jpg_s960x960&_nc_cat=101&ccb=1-7&_nc_sid=e3f864&_nc_ohc=oytz5-7D-gYAX-VdKXn&_nc_ht=scontent-lhr8-2.xx&oh=00_AT8VYehB6i96BJ_5nT7WqPU4xDQKmP9l11pN2eiAynTODQ&oe=6316749D
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPne5Ghhcxus5XJ7suz6I39PTJ5BGCdCCPgfsGs=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL: https://www.youtube.com/howdens
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn’t find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL: https://www.pinterest.co.uk/howdenskitchensandjoinery/
Pinterest Followers #: 88361
Boards #: 52
Pins #: 1921
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.