Category: Window cleaning service

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1. GENERAL INFORMATION:
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Company Name:  Star Domestic

Address: 

City:   

State/Region:  England

Postal Code: 

Country:  GB

Website URL:  https://domesticcleaners.co.uk/?ot=2&utm_source=GMB&utm_medium=Places&utm_campaign=Website

Phone:  020 3746 5399

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  office@domesticcleaners.co.uk

Website Type:  NitroPack

Blog:  found

Blog URL:  https://domesticcleaners.co.uk/blog/

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  2

Mobile Site Load Time:  1.4

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Kitchen and bathroom renovations City of Westminster, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  House cleaning service

Categories:  House cleaning service,Carpet cleaning service,Cleaners,Commercial cleaning service,Curtain and upholstery cleaning service,Dry cleaner,Service establishment,Gutter Cleaning Service,Janitorial service,Upholstery cleaning service,Window cleaning service

Google+ URL:   https://www.google.com/maps/place/Star+Domestic/data=!3m1!4b1!4m2!3m1!1s0x0:0xf51b7dffdc5805df

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  44

Google+ Score:  4.8

Google My Business Videos:  0

Top Maps Company:  Connaught Kitchens Ltd – Boutique LEICHT kitchens

List of Competitors:  Homeclean Romford | Jobs Done | Domestic Cleaning London | eMop | Kitchen Cleaning London | Splendclean | Complete Clean UK

Google Bad Reviews #:  2

Google Reviewer 1, Name (Bad Review):  Vera M

Google Bad Review 1:  Cost is much cheaper than most professional cleaning companies, however- I was surprised to see the flat after the end of tenancy cleaning- it looked as if nothing had been done. Carpeting full of dirt, streaks on all the surfaces, no fresh smell. I was surprised how long it took as they have literally done nothing. The receptionist told me that they spent over 4 hours in my 3bed flat. After the inventory clerk visit we had to hire another company to do a full re-clean. Waste of money and time…

Google Reviewer 2, Name (Bad Review):  Robert Cunningham-Reid

Google Bad Review (2):  I spent over £1k on an “after-builder” clean of my house, and £170 on a cleaning of all windows. Generally the after-builder clean was ok, but the cleaning of my windows was abysmal – it was done badly, and in some instances (skylights and window sills), not done AT ALL. This happened because, first, the professionalism of the window cleaner was rubbish, I could have done a better job, but more importantly the window cleaners and the after-builder cleaners were not sure who was responsible for cleaning the skylights and the window sills, so they just refused to do it, and told me to contact the company. Contacting customer care is relatively easy, but communicating with the customer care representatives was close to impossible as English is not their first language. I called the company maybe 30 times over 3 months. Technicians came out to my house 5 times, each refused to do the job, saying the job was the responsibility of someone else. I wasted 4 mornings to wait around in the house for their visits.
Finally 2 months ago, the company agreed to refund me £100, which to the eagle-eyed reader might seem sufficient given a £170 window clean cost, but because the job overlapped the after-builder and window clean jobs, £100 refund is about £200 short.
Anyhow, did I receive the money? you guessed it! I have not received this despite THREE assurances (lies) it would be paid.
I'm ranting I know, but I have never been more frustrated. I have been treated awfully when all I've tried to do is get Star Domestic Cleaners to do the job I've paid for. Like all of us, I am a busy person who does not have time to follow up on people all the time, and I've now wasted hours and hours arguing to no avail. So,

STAR DOMESTIC CLEANERS I GIVE UP, YOU WIN, you can keep my bloody money.

There is lots of choice, please please do not use this company.

Google Good Reviews #:  39

Google Reviewer Name (Good Review):  Hansiain Mellish

Google Good Review:  Excellent cleaning company! Easy to contact, highly responsive, cleaners are reliable and efficient, price is reasonable. Will contact again soon!

Reviews last 30 Days:  0

Bad Review Percentage:  5%

Bad Reviews Top 10:  0

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Domestic Cleaners London | Cleaning Services by STAR Cleaners

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Kitchen and bathroom renovations City of Westminster, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  didn't find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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SOCIAL MEDIA ACCOUNT COVER

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Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.