Category: Wedding venue

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1. GENERAL INFORMATION:
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Company Name:  W London

Address:  10 Wardour St

City:   London

State/Region:  England

Postal Code:  W1D 6QF

Country:  GB

Website URL:  https://www.marriott.com/en-us/hotels/lonhw-w-london/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0

Phone:  020 7758 1000

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  theperception@whotels.com

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  9.2

Mobile Site Load Time:  4.5

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  55

Keyword:  gyms City of Westminster, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Hotel

Categories:  Hotel,Meeting planning service,Wedding venue

Google+ URL:   https://www.google.com/maps/place/W+London/data=!3m1!4b1!4m2!3m1!1s0x0:0x623ef500c84fda51

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  1243

Google+ Score:  4.3

Google My Business Videos:  90

Top Maps Company:  H2 Clubs Victoria

List of Competitors:  Dorsett City, London | St. Ermin's Hotel, Autograph Collection | JW Marriott Grosvenor House London | Hotel Novotel London Waterloo | The Westin London City | The Montcalm London Marble Arch | The Westminster London, Curio Collection by Hilton

Google Bad Reviews #:  215

Google Reviewer 1, Name (Bad Review):  Will Matthews

Google Bad Review 1:  We booked a suite for a couple of nights in London to celebrate our 20th wedding anniversary.

The check-in staff were pleasant but very slow. They had no idea what was part of the package I ordered, they didn't tell me about any of the services the hotel provided and couldn't even be bothered to tell me where breakfast was going to be served the next morning.

The suite we booked came with a steam-room, projection (cinema) facilities in room and fancy electric curtains. It was a quite large room. However, the view was dismal, it looked out on to the Gym. The room itself was possibly once very nice, but has deteriorated and given the cleanliness, the hotel seems not to care. There were a number of ugly marks on the walls, floors and fittings. Maybe not the hotels fault but the greasy finger prints on the lighting, dust on the shelves and TV most certainly was the hotels fault. Many of the fittings: mini-bar, cupboards beneath the TV and a door, were broken or on their last legs.

Come 10'o clock at night, it was time to draw the curtains. However the computer tablet that controlled them was broken, which meant the curtains could not be drawn. An engineer came and was unable to repair the faulty tablet. He knew this immediately because there was ‘no master tablet'. Symptomatic of poor management I suspect. Why no ‘Master tablet'? seems pathetic.

The duty manager, after initially saying there were no more rooms, phoned me to inform me we could move to another a suite and someone would come to help in 20 minutes. 40 minutes later — nobody. One more phone call by me and a stressed member of staff flustered into the room and offered me the keys to another suite.

The second suite was much smaller, had fewer facilities, no steam room, no projection facilities and was clearly a good deal cheaper than the room I had booked. No apology, no acknowledgement from the management, no indication of how this would be reflected in the bill. Again, symptomatic of poor or inadequate management.

The check-out was painfully slow (10:30am) and seemingly no knowledge of room down grade. I was told a manager would call me, but as yet — nothing.

In all, if it wasn't for the location, it would be very hard to recommend this hotel, especially since my wife was more than little heart broken by their lackadaisical attitude to guests and the service they provide to guests. It felt we were very much taken for granted.

For context: I've stayed in hotels from Cairo to Tokyo, Boston to San Francisco, Paris to Port Louis. I travel for a living. Occasionally expensive hotels, often modest hotels. From Premiere Inns to the New Otani's. Never have I felt so let down or disappointed by the price to service ratio the W London offered.

Google Reviewer 2, Name (Bad Review):  David

Google Bad Review (2):  Disgusting service. We prepaid a film screening with two lots of food and drinks (not cheap!). We got one set of food and drinks and a whole lot of fuss. Unopened bottles of wine, beer and soft drinks were cleared away before our guests had left and waiting staff were virtually non existent. To top it all off they then handed us a bill which had been prepaid in front of our clients and disputed until receipts were shown. Save yourself the hassle and embarrassment these guys don't need your business.

Google Good Reviews #:  713

Google Reviewer Name (Good Review):  golfzilla berlin

Google Good Review:  Best location, great service. Nice suite and good breakfast/ and good view from my room too

Reviews last 30 Days:  6

Bad Review Percentage:  17%

Bad Reviews Top 10:  4

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  5-Star Luxury Hotel in Soho, London | W London

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  gyms City of Westminster, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  1639.63

PPC Adwords Monthly Budget($): 49189

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/WLondonHotel

Twitter ID:  @WLondonHotel

Twitter Tweets #:  5907

Twitter Followers #:  13962

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/WLondonLeicesterSquare

FB Likes #:  26297

FB Followers #:  27035

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/299675209_5672011549484156_7831830759367405038_n.jpg?stp=dst-jpg_p640x640&_nc_cat=100&ccb=1-7&_nc_sid=e3f864&_nc_ohc=dJHB6UlGyb0AX_UqObL&_nc_ht=scontent-lcy1-1.xx&oh=00_AT8YhKxAY_PBuBt3y86Nb3zJwNXD1hor8W6lTOnwmvTVCA&oe=63096257

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh3.googleusercontent.com/proxy/YRiT2PFW0BD5iUorxbNufW-F57VPI7aQJDd9cTlZdnrJrJjsuzh7PtpB3SFxEROPCp-1lDY73D-G8dLAz8IVTZRiWMClnVmC8nkQHGvcWqBnKJubkjTu75-nlfxt5UyQAVgA_GhjCse_2Y5VbXW8UIWiNVJXiQ=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/161620177/1660556119/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL:  https://www.instagram.com/wlondon/

Posts #:  21300

Instagram Followers #:  1341

Instagram ID:  @wlondon

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.