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1. GENERAL INFORMATION:
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Company Name: The Portobello Hotel – Part of A Curious Group of Hotels
Address: 22 Stanley Gardens
City: London
State/Region: England
Postal Code: W11 2NG
Country: GB
Website URL: http://www.portobellohotel.com/?utm_campaign=Local%20Pack&utm_source=Google%20Local&utm_medium=organic
Phone: 020 7727 2777
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: stay@portobellohotel.com
Website Type: WordPress
Blog: found
Blog URL: https://www.portobellohotel.com/are-you-curious/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.6
Mobile Site Load Time: 1.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn’t find
Microformatscitation: didn’t find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Hotels Hammersmith and Fulham, London
Ranking On The 1st Page: didn’t find
Ranking On The Map: didn’t find
1st Category: Hotel
Categories: Hotel
Google+ URL: https://www.google.com/maps/place/The+Portobello+Hotel+-+Part+of+A+Curious+Group+of+Hotels/data=!3m1!4b1!4m2!3m1!1s0x0:0x12782b2955207d0e
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 108
Google+ Score: 4.4
Google My Business Videos: 0
Top Maps Company: ibis London Shepherds Bush – Hammersmith
List of Competitors: Gilwell Park | Rockwell East Aparthotel | Holiday Inn Express London – Wandsworth, an IHG Hotel | Great Northern Hotel, a Tribute Portfolio Hotel, London | Hyatt Place London City East | One Hundred Shoreditch | InterContinental London – the O2, an IHG Hotel
Google Good Reviews #: 73
Google Reviewer Name (Good Review): Russell Hill
Google Good Review: Good local hotel. Comfortable bed and friendly room service
Google Bad Reviews #: 16
Google Reviewer Name (Bad Review): Estelle Yuen
Google Bad Review: I’m so sad to be leaving this review because we had such high hopes when booking the Portobello Hotel for our honeymoon.
We had booked one of the Roomy rooms because they had a private patio and we wanted a place we can enjoy not just at night but also during the day. Upon check in we realised there was scaffolding stretching INTO our patio, making it impossible to use. Not to mention, there were builders working on the scaffolding all day, making it too loud and disruptive to stay in the room during the day. We were really surprised as we weren’t given fair warning – 2 weeks prior to our arrival, we did receive an email from the staff as they were trying to sell us £40 chocolates (insanity), and at the very bottom of the email they added “Please also note, that the back of our building will be going through a summer face lift starting from 13th June, and this is expected to last for approximately 4 weeks. This shouldn’t impact your stay, but please be aware that there will be scaffolding in place on the exterior of the building during this time.” — this was absolutely not an accurate description as the scaffolding DID severely impact our stay. After I complained to the front desk, they said they would provide a 40% discount on the room rate, but we really wished they were just honest about the level of disruption upfront because we would have never stayed there if we had the full information, even with the 40% discount.
The breakfast was also abysmal. There was some mix up with our rates (again) so the woman at the front desk told us we had breakfast included when we didn’t. After checkout we were charged £11 per person per day for breakfast – which was just 4 pieces of cold toast and a stale croissant each, mind you – plus an extra £3.50 for a tiny cup of orange juice! We tried disputing the costs with hotel management given we were misled about the inclusion of breakfast in our rate, but they just said they were sorry “I felt misled” when clearly their staff gave us the wrong information!
After leaving, we’ve had a short exchange over email about the disappointing experience and the hotel management hasn’t shown a shred of empathy. They knew it was our honeymoon and used that information to their advantage when it suited them (as mentioned, they went out of their way to try and sell us £40 chocolates and a £50 bouquet of flowers…) but not when they knew it could potentially impact us during a really important and emotional moment in our lives (like warning us the incredibly expensive room we booked was going to be unusable during the day because of scaffolders).
Needless to say, I would not recommend this hotel to anybody. But if you do somehow find yourself there, prepare to be disappointed. And avoid the breakfast – it is absolutely not worth it.
Reviews last 30 Days: 1
Bad Review Percentage: 15%
Bad Reviews Top 10: 3
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 4
Website Backlinks: 0
Website Title: Luxury Boutique Hotel Notting Hill | Portobello Hotel London
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Hotels Hammersmith and Fulham, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/portobelloldn
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/theportobellohotel
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPZJoNntx_inZVSAIFJ3CV2n-n6wE746EEkaKBB=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn’t find
Instagram URL: https://www.instagram.com/portobelloldn/
Posts #: 6433
Instagram Followers #: 1064
Instagram ID: @portobelloldn
Pinterest URL: https://uk.pinterest.com/curious_hotels/
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.