Category: Tile contractor

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1. GENERAL INFORMATION:
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Company Name:  Tile House Canning Town

Address:  101-103 Barking Rd

City:   London

State/Region:  England

Postal Code:  E16 4HQ

Country:  GB

Website URL:  http://www.tilehouse.co.uk/

Phone:  020 7055 0009

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  canningtown@tilehouse.co.uk

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  5

Mobile Site Load Time:  4.3

SSL Verified:  SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  3

Keyword:  Kitchen and bathroom renovations Barking, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Tile Shop

Categories:  Tile Shop,Tile contractor,Tile manufacturer

Google+ URL:   https://www.google.com/maps/place/Tile+House+Canning+Town/data=!3m1!4b1!4m2!3m1!1s0x0:0x33181934be14f248

Owner Verified:  Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  141

Google+ Score:  4.9

Google My Business Videos:  0

Top Maps Company:  Your Fitter Ltd

List of Competitors:  Mandarin Stone | Tile Showroom Primrose Hill | Potter Perrin Tiles | Minoli – The Surface Within | Topps Tiles Staples Corner – SUPERSTORE | FEDERAL TRADING UK LTD | TBK Tiles Factory Outlet | Al Murad Tiles

Google Bad Reviews #:  3

Google Reviewer 1, Name (Bad Review):  Nurul Amin

Google Bad Review 1:  Ordered some tile panels from here but the wrong ones were delivered. As well as this, the SINGLE delivery driver (old geezer who seemed to be out of breath from picking it up) dropped the box at one point because he lost grip and damaged the panels. Apparently covid regulations mean he can't come into the house – yet he didn't even step foot inside, he just left the panels in front of my door (so not sure why this was used against me as the argument was he has no obligation to drop to my door). The driver then lied and said I had dropped or hit it, when in fact it was him who was struggling and dropped it.
If I wanted the original tiles I paid for, I'd have to keep these broken ones (AND PAY FOR THEM), and then receive the new tiles. Why would I need 2 different sets of tiles. In the end, I kept the broken ones and received a small compensation.
In addition, the customer service was appalling. I was waiting in the shop (AT THE TILL) 15+ minutes both times I went, waiting to be served – and not even a hello or what do you need was asked. One of the guys also does not even seem to know the prices of most items or gets the prices wrong and has to ask the store manager. The other guy told me one thing on the phone about refund policys but changed his mind once I visited the store – and did not even speak as confidently as he did on the phone.
You'd rather go to B&Q or Wickes and get treated better.

Google Reviewer 2, Name (Bad Review):  I 10

Google Bad Review (2):  Many tiles out of >100 came clipped along edges and corners, also, alleged damage done to other items would not be refunded or exchanged. Told me to take it up with my tilers. Owner Akhlaq told me word for word when discussing the returns, and me acting in good faith with previous aspects, “there is no good faith in business”, “I won't return this for you, and my business will be booming don't worry”.

Generally probably has decent customer service, but like others involved in the industry, their words are sweet till things go wrong. With a mindset that there is no ethical business, my good faith, custom will go elsewhere next time.

Google Good Reviews #:  135

Google Reviewer Name (Good Review):  Ernest Ofori

Google Good Review:  Hamza is a great assistant Manager and he deals with customer a great level of expertise. And knows what he’s talking about all the time. He also has a very friendly and helpful personality.

Reviews last 30 Days:  3

Bad Review Percentage:  2%

Bad Reviews Top 10:  0

IP Bad Reviews #:  0

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YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Tile House

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Kitchen and bathroom renovations Barking, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.