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1. GENERAL INFORMATION:
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Company Name: Chestertons Hyde Park & Marylebone
Address: 40 Connaught Street
City: St George's Fields
State/Region: London
Postal Code: W2 2AB
Country: GB
Website URL: https://www.chestertons.co.uk/en-gb/network/central-london/hyde-park?utm_source=Google&utm_medium=Local
Phone: 020 7298 5900
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.4
Mobile Site Load Time: 1.0
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 77
Keyword: Property Management Services City of Westminster, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Property management company
Categories: Property management company,Property Investment,Estate agent,Property valuer,Property Rental Agency
Google+ URL: https://www.google.com/maps/place/Chestertons+Hyde+Park+%26+Marylebone/data=!3m1!4b1!4m2!3m1!1s0x0:0x5aaa25df11c08d4d
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 166
Google+ Score: 4.9
Google My Business Videos: 1
Top Maps Company: Savills Westminster Estate Agents
List of Competitors: St Georges Fields Ltd | Hyde Park Estate Agents – Berkshire Hathaway HomeServices London Kay & Co
Google Bad Reviews #: 4
Google Reviewer 1, Name (Bad Review): Ellie Griffin
Google Bad Review 1: No hot water, miss sold as I was advised patio would be fixed and is in accessible due to rotten wood. I had rats and lights blown for no reason. Was told I can not use the oven and shower at the same time due to wrong boiler fixed in the property. Best of all they accused me of not paying rent when we agreed on a reduce rate due to the appalling state the apartments was in. Very unprofessional and seem to not know what they are doing.
Google Reviewer 2, Name (Bad Review): Sophie S
Google Bad Review (2): Please never deal with Justyna or Chestertons Hyde Park. Wondering how many of these perfect reviews here are fake. We will be happy to send facts with printscreens to any fellow Googler.
Justyna is agressive, goes back on promises, and keeps changing her words. She also sent agressive whatsapp texts and emails. This is our email to her director, Alina, as Justyna CCed her in an email full of untruths:
Hi Alina,
Greetings to you.
I am writing with regards to Justyna's email below.
1. Justyna did not reply to our last email (sent on Friday 27 July 2018, 1:44pm) on whether the viewings on Monday 30 July 2018 are confirmed and where to meet.
2. It is only natural that we texted on Sunday 29 July 2018 night (1045pm) as we have rescheduled several work appointments and meetings in order to make it for the appointment on the next day, yet have not had a confirmation from Justyna as of the day before. We did not expect immediate reply (as apparent in the printscreens below).
3. We were completely fine when Justyna said she'll get back to us in the morning (as apparent in the printscreens).
4. Justyna did not get back to us in the morning. And less than 2 hours before the apppointment we still have no idea on where to meet.
5. Justyna sent an unnecessary passive aggressive text that “texting at 11pm” (we did not), is “not the best way to confirm.” Note again, we did not expect immediate reply as apparent in the printscreens of whatsapp texts.
6. On last Thursday and Friday (26-27 July 2018), when we were arranging the viewings via email, it was clear that it was for 2 units. She set the time for Monday 30 July, 5pm; and my partner and I made accommodations and cancelled work appointments to suit her schedule, with the expectations that the viewing is for 2 units. Additionally, on Sunday (29 July 2018) she confirmed via whatsapp that both viewings are in place- “all confirmed” (see printscreens), but in the email below (sent only on 30 July 2018, 341pm), she writes that the one in Sheldon Square is unavailable to view.
7. In the email below she complained of our “short notice” arrangements. What is true ‘short notice' is that our original appointment at The Water Gardens last week was cancelled by Justyna on a ‘short notice'. Hence, we spent time to look through other apartments again (late at night on a busy week no less) in a bid to get back to her asap. We were not upset at the ‘short notice' cancellations, instead, spent time to look through other alternatives asap so we do not keep her hanging; and ironically she complains that this is ‘short notice'; biting us back for our kindness is pure horrible character.
8. Thus, very notably, my partner and I did not “reschedul(ed) your visit from Saturday on short notice” as Justyna claimed in her email. The appointment on Saturday was cancelled on a ‘short notice' as Justyna informed on a ‘short notice' that The Water Gardens' unit which we were to view on Saturday is no longer available to view. My partner and I then looked at alternatives instead of being upset at this ‘short notice' made by Justyna, not my partner and I.
9. Also, I have to reiterate that Justyna chose the slot on Monday 30 July, 5pm. My partner and I rescheduled work appointments to accommodate to her. We have no idea why she is complaining of a ‘short notice' when she was the one who chose the time and we accommodated to her.
10. I did not say that I would be “contact(ing) social media” as stated in Justyna's email below. I did say that I will leave a Google review and contact her boss. I am sure we all know Google review is not social media; and I'm not sorry that Justyna find that informing the public of true characteristics of agents so that the public can make the right choices as something “out of tone” (quoted from her email below)- I do not think she has a place to say that I am “out of tone”, seeing her aggressive whatsapp texts and emails; and of people's rights to leave accurate reviews.
Please think twice before dealing with Chestertons Hyde Park. Many better agencies out there.
Google Good Reviews #: 157
Google Reviewer Name (Good Review): Janet O'Callaghan
Google Good Review: Fantastic service provided by Chestertons Hyde Park. Alex and the team went above and beyond when selling our property. Always available to support and offer excellent advice. Thank you All.
Reviews last 30 Days: 1
Bad Review Percentage: 2%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Estate Agents & Lettings Agents in Hyde Park | Chestertons London
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Property Management Services City of Westminster, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 290.57
PPC Adwords Monthly Budget($): 8717
Google Analytics: didn't find
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
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FB Likes #: 0
FB Followers #: 0
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipN0SOGpNKpiuYeUs4p4lxL9mJLxEVilsrbZrk3u=w374-h615-k-no
Youtube Cover URL: did not find
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YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
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Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.