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1. GENERAL INFORMATION:
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Company Name: Tender Touch Independent Funeral Services LTD
Address: 17C Herbert Rd
City: London
State/Region: England
Postal Code: SE18 3TB
Country: GB
Website URL: http://www.tendertouch-funerals.co.uk/
Phone: 020 8854 6222
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: WordPress
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.7
Mobile Site Load Time: 2.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 6
Keyword: Funeral Services Barking, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Funeral home
Categories: Funeral home
Google+ URL: https://www.google.com/maps/place/Tender+Touch+Independent+Funeral+Services+LTD/data=!3m1!4b1!4m2!3m1!1s0x0:0xa3817c6eaccd784d
Owner Verified: No
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 11
Google+ Score: 4.6
Google My Business Videos: 0
Top Maps Company: B Wallis & Son Funeral Directors
List of Competitors: Co-op Funeralcare, Brockley | Harrison Funeral Home Highgate | Holloway Funeralcare | Harold White & George White Independent Funeral Directors | Churchills Family Funeral Directors | Suleymaniye Islamic Funeral Services | Chelsea Funeral Directors
Google Bad Reviews #: 1
Google Reviewer 1, Name (Bad Review): Georgina Alexandria Edmondson
Google Bad Review 1: After months of grief at the loss of my mum i finally feel strong enough to write this review. Tender Touch Funerals were terrible and made the planning of my mums funeral complicated, difficult and emotionally draining. They contridicted themselves multiples times on pricing (taking advantage of my sisters grief by suggesting horse drawn carriages when we stated we were relying on a grant from the DWP), they were unclear what was included in packages i.e no extra car or anyone to lead the service in the basic package (we were told if we wanted that we would have to go to the next price package which was over £1000.00 more) and over all lacked understanding and compassion espically when speaking with a woman called Merrion who told us no price plan could be made with them and if we couldn't pay or get the grant in time from DWP we would have to put the date of the funeral back (just to clarify my mum died 8 jan 2018, her funeral was on 9 march 2018) we were being told to put this date back even further, which is totally disgusting and unethical. After all this back a forth of contradicting infomation and two months after my mums death we finally managed to pull the money together for the basic package. On the day of payment two weeks before my mums funeral date we where told on this day that the package did not include anyone to lead the service and a grief stricken family should do it themselves! And no extra car to get us to the crematorium at which point i was so angry that i said i would rather find someone to lead the ceremony and a car myself. At which point tender touch to add insult to injury then said if we need help financially we could set up a payment plan with them for the next package up, which was confusing as we were told all along no such plans were done according to their policy. The next package up was over £1000.00 more then what we were paying that day. .. How convient a payment plan could suddenly be sorted out huh! Needless to say we stuck with the basic package paid in full and finally had a funeral date 2 months after my mum had passed. However the worst was yet to come, on the day of the funeral the service by tender touch was abismal, again a lack of compassion, putting the flowers in the hurst was met with a poor inconvienced attitude from the pull barer, whos behavior at the crematorium was aggressive and verbally swore at the driver of our car we hired seperatly from the funeral directors for stopping in front of the crematorium to let the grieving family out. And when the hurst set off to the crematorium from the funeral directors we did not know and were all panicked rushing to our car to catch up with the hurst in heavy London traffic. Overall tender touch delivered a service which was explotive of people in extrem grief and of little means, with no compassion and no compromise until beneficial to them, lastly on the day of the service did not have a tender touch at all. They made an already tramatic time for us unbearable.
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 10
Google Reviewer Name (Good Review): Jade Hudson
Google Good Review: Couldn’t be more pleased with Terri, she was amazing to my Nan. So happy nan chose to go with tender touch for my grandads funeral. The day was really special thank you so much to you all.
Reviews last 30 Days: 0
Bad Review Percentage: 9%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 3
Website Backlinks: 0
Website Title: Home – The Tender Touch
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Funeral Services Barking, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/The-Tender-Touch-and-Willow-Independent-Funeral-Services-LTD-353136265098546
FB Likes #: 380
FB Followers #: 0
FB Posts In Last 30 Days: 0
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNccdN_xbIz-zqTBMYJo0s_WZtEEAcMpTVk1DBu=w374-h615-k-no
Youtube Cover URL: did not find
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YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
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Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.