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1. GENERAL INFORMATION:
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Company Name: Natural carpet & floor fitting services
Address: Brinton Walk
City: London
State/Region: England
Postal Code: SE1 0XD
Country: GB
Website URL:
Phone: 07449 703581
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2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:
How Fast Does This Their Website Load up
Desktop Site Load Time: 0
Mobile Site Load Time: 0
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3. SEO AND SOCIAL MEDIA CONNECTIONS
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Citations: 2
Keyword: Flooring Services Barnet, London
Ranking On The 1st Page: didn’t find
Ranking On The Map: didn’t find
1st Category: Flooring contractor
Categories: Flooring contractor
Google+ URL: https://www.google.com/maps/place/Natural+carpet+%26+floor+fitting+services/data=!3m1!4b1!4m2!3m1!1s0x0:0x864e95241bc668d8
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 70
Google+ Score: 4.9
Google My Business Videos: 0
Top Maps Company: 1to1 Flooring – Barnet
List of Competitors: Turgon | CK Flooring | Clarks Contract Flooring Ltd | P.D.L Flooring | Fin Wood Ltd | Independent Flooring Consultants | UK Screeds Ltd – Liquid Screed Specialists London
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): Alan Anderson
Google Bad Review 1: Extremely unimpressed with this company and their terrible service. They totally flaked and didn’t show for the work confirmed 2 months prior, and never bothered to get in touch or respond to repeated calls. Totally worthless company – stay away and don’t waste your time.
I had booked over 2 months in advance for carpet fitting to redecorate a room at home, and was initially happy with the professionalism and the assurances that all would be done efficiently. The cost was higher than others but seemed like a good and reliable company with good reviews, so we went ahead. However this was all a sham, and we’ve been let down entirely.
The work was meant to take place yesterday, and last week we emailed to confirm the start time. But we didn’t hear back, and then have been messaging/calling/emailing repeatedly to get a hold of them, and still nothing! They didn’t show and never made any effort to contact us or apologise/rearrange. This has disrupted the timings and costs for other decorating works and is a very frustrating situation when we had confirmed the work many months ago. These are completely unprofessional and unreliable jokers – do not waste your time. We luckily were able to find another more reliable fitter able to come on short notice, and at ultimately a more competitive price. I trust Natural Carpet will go out of business at this rate, and honestly couldn’t happen to a more deserving outfit.
Google Reviewer 2, Name (Bad Review): K
Google Bad Review (2): Absolutely awful service. Mark never showed up to install the flooring. We called and texted multiple times but he never picked up or provided any kind of update. He picked up the phone when we called through a different number, but then hung up on us once realised who was calling. We waited for hours but Mark never showed or called.
A complete scam and terrible experience.
Edit: This is not David and I am aware that you were told to self-isolate due to Covid. So we arranged for you to come on a different day. On that day, you never showed or called. Could you provide an explanation for that? The one time you picked up, you said that you were coming but then hung up and never picked up again. If you didn’t want to do the job, you could’ve just told us so instead of wasting our time. Why didn’t you show up or call us? I stand by the review and am extremely disappointed. We have evidence of trying to contact you many times. Please reconsider your response to your terrible customer service.
Google Good Reviews #: 68
Google Reviewer Name (Good Review): Donald Amaele
Google Good Review: If one is crying that you didnt appear when it was time, it shows you are great at your job.
Reviews last 30 Days: 0
Bad Review Percentage: 3%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
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Keywords In Homepage: 0
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Keyword Location: Flooring Services Barnet, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
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5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
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FB Followers #: 0
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNHZOalho-l_aFBGZjpZDyqnVHivQ-odtDWMCQa=w374-h615-k-no
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Pinterest Followers #: 0
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