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1. GENERAL INFORMATION:
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Company Name: Hometree
Address:
City:
State/Region: England
Postal Code:
Country: GB
Website URL: https://www.hometree.co.uk/
Phone: 0330 912 4843
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: customer@hometree.co.uk
Website Type: WordPress
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.3
Mobile Site Load Time: 0.7
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: found
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 7
Keyword: boiler repair Barnet, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Central Heating Service
Categories: Central Heating Service,Service establishment,Property maintenance
Google+ URL: https://www.google.com/maps/place/Hometree/data=!3m1!4b1!4m2!3m1!1s0x0:0x177e6396869a8114
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 276
Google+ Score: 3.7
Google My Business Videos: 1
Top Maps Company: ASP Plumbing and Heating
List of Competitors: BoilerFault.com | Hackney PNH | K-Glow Heating & Plumbing | Power Flush UK | Biomass Boilers Company | Uber Boiler Repairs London | Rennils Plumbing London
Google Bad Reviews #: 91
Google Reviewer 1, Name (Bad Review): Jen Goh
Google Bad Review 1: UPDATE
Katie called me to reassure me that she would personally follow up the required service…I was told she would email me too. No email. No contact since. STILL VERY DISAPPOINTED WITH HOMETREE!!! Still waiting for an engineer to service my boiler this week before my warranty expires due to Hometree!
Terrible aftercare service.
I had a boiler installed and they included 2 years of servicing…Last year it took numerous phone calls to get a service arranged and numerous more phonecalls to get the gas service record.
This year I called 2months prior to the required service date, except I was told the engineers only work to a few weeks diary so Hometree would call me back to arrange a service. Except they didnt…they forgot about us!
I called yesterday explaining the situation and was told they cant book a date as the Sales Team need to log me on the system….why am I not already on the system? What a shambles their system must be if a boiler install customer who gas already had 1 service is not already on their system!
So I was palmed off with the advice that someone from their Sales Team will call me urgently but they havent! I called this morning and have spent 35minutes on a phone recorded loop telling me I was caller number 1 in the queue!
Now unless Hometree pull their finger out and service my boiler before 10th January, I will lose the warranty on my boiler due to their lack of records and the terrible process they have in place as well as their laughable customer service agents who cant do anything.
I was seriously considering signing up with Hometree for their service plans but this company is incompetant at looking after customers. I would rather use an independant gas registered engineer for future services.
Google Reviewer 2, Name (Bad Review): Brian Edye
Google Bad Review (2): Same problem as the review below with us. Took 16 days to fix and meanwhile we had no heating or hot water. I logged a complaint to their email address last Tuesday. They state they will answer all complaints within 24 hours. But no response yet. No point calling them as they don’t often answer the phone. When they do they say someone will call back with an update but they never do. AVOID this company!
Google Good Reviews #: 176
Google Reviewer Name (Good Review): Mark Swann
Google Good Review: Excellent engineer, very efficient and polite. Great service.
Reviews last 30 Days: 13
Bad Review Percentage: 33%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Boiler Cover, Heating & Home Cover from £12.95 | HometreeHometree
Keyword In Title: did not find
City In Title: did not find
Keyword Location: boiler repair Barnet, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 1049.67
PPC Adwords Monthly Budget($): 31490
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/hometree_uk
Twitter ID: @hometree_uk
Twitter Tweets #: 1030
Twitter Followers #: 482
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/hometreeenergy
FB Likes #: 385
FB Followers #: 423
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent.flhr2-4.fna.fbcdn.net/v/t1.6435-9/129388344_1362131994128725_3129206234642798696_n.png?stp=dst-png_s960x960&_nc_cat=107&ccb=1-7&_nc_sid=e3f864&_nc_ohc=rOEpCdOxBgIAX87cwc8&_nc_ht=scontent.flhr2-4.fna&oh=00_AT-0D41ZcFKyaJ27VqD7eQJU9NItBHH21WH37ZROgOcOYg&oe=630A6911
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNX7BHYMzM-_hwUh67d5zj1L9rJv4Z0wF-8YFNo=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/749212404492427264/1606983720/1500×500
YouTube URL: https://www.youtube.com/channel/UC6wK2RxFZSxdqsl3rIPJhaw?_gl=1*5x4ycv*_ga*MTI1NDEwOTk3My4xNjUzMzcwOTc3*_ga_X89BZ20HEM*MTY1MzQ2MDI5OS4zLjEuMTY1MzQ2MDYyMS41OQ..
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/hometreeuk/
Posts #: 211
Instagram Followers #: 78
Instagram ID: @hometreeuk
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.