Category: Plumber

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1. GENERAL INFORMATION:
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Company Name:  Plumbingwerx

Address:  22 Cairns Ave

City:   London

State/Region:  England

Postal Code:  SW16 5BW

Country:  GB

Website URL:  http://www.plumbingwerx.com/

Phone:  0800 043 2393

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  info@plumbingwerx.com

Website Type:  Wix.com Website Builder

Blog:  found

Blog URL:  https://www.plumbingwerx.com/blog

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn’t find

How Fast Does This Their Website Load up

Desktop Site Load Time:  2

Mobile Site Load Time:  3.3

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn’t find

Microformatscitation:  didn’t find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  7

Keyword:  boiler repair Croydon, London

Ranking On The 1st Page:  didn’t find

Ranking On The Map:  didn’t find

1st Category:  Plumber

Categories:  Plumber,Gas engineer

Google+ URL:   https://www.google.com/maps/place/Plumbingwerx/data=!3m1!4b1!4m2!3m1!1s0x0:0xe82fc56047b59563

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  6

Google+ Score:  4.3

Google My Business Videos:  1

Top Maps Company:  The Croydon Boiler Company Ltd

List of Competitors:  Rapid Maintenance | Plumbers Canary Wharf | Repair Force | Heywood Heating Ltd | Absolute Plumbing Heating & Solar Ltd. | Abbington London Construction Services LTD | Plumtec Heating Ltd

Google Good Reviews #:  5

Google Reviewer Name (Good Review):  Anna-Marie Griffiths

Google Good Review:  Ivo is very diligent, friendly and professional. We have used him for the past 3 years and our plumbing problems are always solved quickly. Thoroughly recommend and wouldn’t use anyone else!

 

Google Bad Reviews #:  1

Google Reviewer Name (Bad Review):  Caroline Grogan

Google Bad Review:  I asked Ivo to fix the low pressure in my shower and temperature of the running water from my bath. He said that by installing a new shower, that would likely address the pressure issue as it was probably due to a buildup of limescale. However, after I bought a new shower and I’d paid him to install it, the problem was still not fixed. I asked him to try and fix the issue without a charge but he refused, I ended up paying him again for only then to check if there was a buildup of limescale in the pipes.

He should have checked that before installing my new shower. He also didn’t notice that the new immersion element he installed to replace the existing one wasn’t needed, as the existing one had been recently fitted. I found that out after from the sellers of my flat. This didn’t solve the problem with the temperature. Ivo suggested there was a problem with the new shower as the low pressure indicator was on constantly and that I contact the manufacturer.

This seemed strange for a new shower but I took his advice anyway, a Triton engineer came out and showed me that the shower had been incorrectly installed, as the low pressure indicator was connected to the power indicator and Ivo didn’t even realise this. If there isn’t a problem with their product, Triton charges you a call out fee.

When I asked for a refund for the shower installation and his follow up visit after I’d discovered how poor of a job he’d done, he sent me a nasty email. He was also difficult to deal with and defensive when I tried to discuss things to explore to solve the problems with the shower and bath.

In response to the shocking response to my review, there’s quite a few misrepresentations of what happened. Firstly I wasn’t told about the immersion element, I asked for an idea of how much it would cost to install a new cold water storage tank and was told he’d have to assess it when he visited, which never happened, so it’s untrue that I was given an estimate of work. There was no explanation of the difference between flow rate and pressure, let alone that it was explained to me multiple times. There is no evidence that the new shower increased the flow rate as I told Ivo that there was no discernable difference between this in the old shower and the new one.

This is one of the worst of the lies: “The customer advised me that since the call to the manufacturer was under the terms of the warranty, there was no charge,” and is easily verified as being false. If the manufacturer finds no fault in the product, which they didn’t, they charge you for their time. The fact is the issues I asked him to resolve have not been resolved, which is why I didn’t think it was reasonable to be charged after having paid him. Especially when he didn’t check the pipes before installing the new shower after claiming that would likely be the source of the lack of flow rate/pressure.

I think the fact this person is not able to understand that I was unwilling to continue to pay when the issues hadn’t been resolved is different to having money problems, again, another invention to not own up to the poor job he’s done. Apparently holding people like him to account for flooding my flat is supposed to discredit the terrible experience I had in the end with this person and deflect from the responsibility he should assume for his actions. Using terms like ‘blackmail’ to describe reasonably ask for a resolution to work I’ve paid for, is a reflection of this person’s lack of: “Professionalism, quality of workmanship and cost effectiveness.”

 

Reviews last 30 Days:  0

Bad Review Percentage:  17%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  1

Website Backlinks:  0

Website Title:  Plumbing | Plumbingwerx | England

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  boiler repair Croydon, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn’t find

Google Tag Manager:  didn’t find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn’t find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://www.twitter.com/PlumbingwerxUK

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/plumbingwerx

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipO71wXzdo1xUx6FM_ucNdvzLA8y-FmSv3jK5_GE=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL:  https://www.youtube.com/channel/UCDtY2SUSFQli6jnKASDTmUg

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn’t find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.