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1. GENERAL INFORMATION:
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Company Name: MML Plumbing Ltd
Address: 103 Ribblesdale Ave
City: London
State/Region: England
Postal Code: N11 3AW
Country: GB
Website URL: https://www.mmlplumbing.co.uk/plumber-in-barnet/
Phone: 020 8355 0840
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@mmlplumbing.com
Website Type: WordPress 6.0
Blog: found
Blog URL: https://www.mmlplumbing.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.8
Mobile Site Load Time: 1.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn’t find
Microformatscitation: didn’t find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 18
Keyword: boiler repair Barnet, London
Ranking On The 1st Page: didn’t find
Ranking On The Map: didn’t find
1st Category: Plumber
Categories: Plumber
Google+ URL: https://www.google.com/maps/place/MML+Plumbing+Ltd/data=!3m1!4b1!4m2!3m1!1s0x0:0xfbb4259cf91044c9
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 37
Google+ Score: 4.6
Google My Business Videos: 41
Top Maps Company: ASP Plumbing and Heating
List of Competitors: Whetstone Plumber | Drainage & Boiler Services | Cricklewood Plumber & Heating Ltd | PH Gas & Boiler Engineers | Eco Friendly Heating and Plumbing Ltd | Blocked Drains London | BDS Drainage | Great Plumbing Service | Siordia Plumbing & Heating
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Mala Patel
Google Bad Review 1: My husband instructed MML to undertake a number of jobs at our new property in north Finchley on Monday 30 May 2022. The agreed jobs were to install a new washer and dryer in the bathroom (this was a new installation in a new place), fitting of the dishwasher, working on the extraction fan and fitting the kitchen worktops.
Prior to the works on 30th May, the plumber came to our property to have a look at the work that needed to be done.
My husband clearly explained to him that the most important job was the installation of the washer and dryer.
Having assessed the work Involved, it was agreed that he would come and complete all of the works on Monday 30th May. The plumber was aware of the need to prioritise the washer/dryer.
On Monday 30 May, the plumber came to complete the works. He connected the dishwasher and extractor fan but couldnt get them to operate due to an electrical fault.
The plumber then fitted the kitchen worktops but left a visible gap in the joining of the worktops close to the sink. The gap that has been left is far greater than I or my husband have ever seen on a kitchen worktop. The standard of work was very poor and aesthetically, it looks awful. Pictures are attached. We will now have to spend more time and money in putting a metal strip over the gap to cover it. This is not the aesthetic finish I wanted. I am very disappointed.
In terms of the washer / dryer, the plumber did not fit this at all despite us making clear that this was the most important job. He left the property at the end of the day without fitting the washer / dryer. He also demanded payment before he left which my father in law made.
We made a complaint with MML the following day and have basically been told that the fitting of the worktop was the best he could do. They have also said that the plumber had estimated one hour for the washer / dryer but actually decided that it would take longer than this when he got there and he ran out of time. This does not make sense as the plumber had assessed the job on 30 May and would have been able to estimate the time required at the stage. In their response to our complaint, MML said that they would no longer send a plumber to fit the washer/ dryer and offered us a refund for the one hour of work estimated for the washer / dryer. This is not what we agreed and we did not want our money back – we wanted the works to be done as per the deadline they gave us and to a high standard.
As a result of MML’s conduct, we were delayed in moving into our new home. We had to then locate and contact other plumbers to complete the job. Thankfully, Pimlico plumbers were able to help and correctly estimated that this would be a day job. They completed the work on time although we had to pay an additional sum for their work.
We are left very disappointed with MML, out of pocket and delayed in moving into our home. Sadly, I cannot recommend MML due to our bad experiences.
Google Reviewer 2, Name (Bad Review): Kalpesh Patel
Google Bad Review (2): I feel obliged to write this review. I have been in the property business for many years and was surprised at how I was dealt with by this so called “professional” business.
An engineer visited my property and gave us a day quote of 958.50, I thought this is a lot higher than my day rate as a GP – but then went along with it as wanted to get the works done quickly and to a high standard.
Out of the 5 jobs QUOTED, 2 of them were not done – including the most important (installation of the washer drier). And one of the jobs they did do was at a poor standard.
The real trauma happened when I tried to speak to them after. DID NOT WANT TO KNOW, ENGAGE or RESOLVE THE ISSUE. I was even prepared to pay more to get the other issues resolved. They were keen to stick to their illogical explanations and “close the case”. no compensation or remedial works offered.
The quality of a good professional company is tested when things go wrong. I would recommend “north London heating or plumbing” or even “pimlico” (expensive but accountable)
I write this review as I know there are vulnerable people out there who would also be defenceless.
Google Good Reviews #: 32
Google Reviewer Name (Good Review): Genevieve Simpson
Google Good Review: Great customer service, very helpful and friendly! Found the leak without ripping out our bathroom or tearing down plaster, which other companies had said would be required. Very happy!
Reviews last 30 Days: 4
Bad Review Percentage: 8%
Bad Reviews Top 10: 3
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 13
Website Backlinks: 0
Website Title: Plumber In Barnet | MML Plumbing Ltd in BARNET | 02083550840
Keyword In Title: did not find
City In Title: found
Keyword Location: boiler repair Barnet, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn’t find
Display Ad Retargeting: didn’t find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/mmlplumbing
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/mmlplumbing.co.uk
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOqs4BeubebJyFIdyYjiEyNFFnOx2ak7uNxMhWl=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL: https://www.youtube.com/channel/UCrNqRtQyjRcygRtMEgGjNJg
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn’t find
Instagram URL: https://www.instagram.com/mmlplumbingltd/
Posts #: 480
Instagram Followers #: 223
Instagram ID: @mmlplumbingltd
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.