Category: Orthodontist

WELCOME TO OUR QLM.DIRECT LISTING
PLEASE FEEL FREE TO SCROLL DOWN THROUGH THE (6) SECTIONS BELOW.

1. GENERAL INFORMATION:
==========================

Company Name:  b dental

Address:  61 Islington Park St

City:   London

State/Region:  England

Postal Code:  N1 1QB

Country:  GB

Website URL:  https://www.bupa.co.uk/dental/dental-care/practices/platinum-b-dental-part-of-bupa?y_source=1_MTE2NzAwNDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Phone:  020 7226 8074

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  optmeout@bupa.com

Website Type:  Unknown

Blog:  found

Blog URL:  https://www.bupa.co.uk/dental/dental-care/practices/platinum-b-dental-part-of-bupa?y_source=1_MTE2NzAwNDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D/Health-Information/Health-blog?intcmp=health-info-megamenu-all-our-healthy-me-articles

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  3.3

Mobile Site Load Time:  2.8

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================

Video On Homepage:  found

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Cosmetic Surgery Barking, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Dentist

Categories:  Dentist,Cosmetic dentist,Dental hygienist,Orthodontist,Teeth whitening service

Google+ URL:   https://www.google.com/maps/place/b+dental/data=!3m1!4b1!4m2!3m1!1s0x0:0xd8be93af5ef3b96a

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  97

Google+ Score:  4.4

Google My Business Videos:  0

Top Maps Company:  Spire London East Plastic & Cosmetic Surgery Clinic

List of Competitors:  A G Dentistry | Maison Smile | Elite Dental Care Hendon | Dental Beauty Dalston | Docklands Dental House | Maxident Ltd | Dental Beauty Blackheath

Google Bad Reviews #:  16

Google Reviewer 1, Name (Bad Review):  Barbora Bukovska

Google Bad Review 1:  I have been with this practice for a number of years. However, they refused to cancel my appointment despite me having a flu… I tried to explain that one can get flu despite 48 hrs cancellation fee and that a common sense advise is not to bring in someone who is sick. But they are so stingy that they rather loose a client over this. Terrible

Google Reviewer 2, Name (Bad Review):  Mr Styles

Google Bad Review (2):  If you care about your child do not take them to b dental. A routine check up showed my 8 year old needed a filling. The filling should have been carried out within a week or two but I was told the next available appointment was a month later. I reluctantly accepted and asked to be placed on a cancellation list. No cancellation materialised. A few days before the appointment my daughter developed an infection under the tooth requiring the filling, as it had been left untreated for too long. It required a stressy emergency appointment, immediate antibiotics and we were told that instead of a filling my daughter now needed to have her whole tooth removed. She's never even had a filling, now her first experience beyond routine check-ups is a daunting extraction. The next day, we were contacted and told that the dentist had “an emergency” and was no longer working on the day of our scheduled appointment that we'd waited a month for and they'd need to put back the appointment further. Rather than provide appropriate care and consideration, b dental have let my child's condition deteriorate so that she is now in constant pain and requires strong antibiotics and a much more invasive treatment that at age 8 is going to be difficult for her to deal with. No longer having trust in the practise, we were left trying to find an emergency appointment elsewhere. What should have been a routine filling needlessly escalated into a drama. In my opinion as someone who was a customer for several years, this is because b dental is an impersonal practise that is revenue generation focused rather than customer care focused. It lacks continuity between treatment plans and management of the diary and the oversight and plain common sense required in healthcare to prioritise appointments based on need (such as a time sensitive filling which can save your tooth over cosmetic work which can wait). This is b dental's major failing. If you value ‘care' in a healthcare setting and your needs being recognised rather than just being treated like money on legs even after being a customer for years, I would highly recommend you completely avoid b dental. As a family we'll never use them again.

7/12/21 – Addition after B dental's response below:

B Dental claims “we did reschedule your daughter’s appointment for the following day”. That's a positive spin on the actual truth. Initially B dental offered my daughter an appointment several days later. It was only when I complained that my 8 year old daughter could not wait several more days, as we'd already been kept waiting a month and she had developed a painful and worrying infection for her, she'd been given emergency antibiotics and the dentist said her tooth needed to be extracted, that you later came back and offered an appointment the next day in the dentist's lunch break. It's a horrible feeling for a customer to have to point out the obvious and practically beg for customer care and consideration. But as I said above, we experienced a complete disconnect at B dental between the dentist and treatment plan and the front of house management. As I said in the review above, I had completely lost all confidence in the practise at this point, so when B dental offered the lunch break appointment, I rushed to secure an emergency appointment at another practise. Then cancelled B dental's lunch break appointment. Thankfully the dentist at the other practise we saw, gave an alternative diagnosis and treatment plan for my daughter. She did not have the tooth extracted, there were no issues and 5 months later that continues to be the case. I know which treatment was preferable for my 8 year old and i'm glad I found an alternative dentist run practise with a high level of healthcare, customer consideration and attention to detail, so we don't ever need to return to B Dental.

20/04/22 – Addition

My daughter's tooth fell out naturally with no problems. No need for the traumatic extraction that B dental said was the only treatment option for my 8 year old.

Google Good Reviews #:  80

Google Reviewer Name (Good Review):  Adina Fanneran

Google Good Review:  The orthodontist Dr Avan was very welcoming and explained potential treatment options thoroughly. Respectful and courteous service! Outstanding experience Dr Avan!

Reviews last 30 Days:  12

Bad Review Percentage:  16%

Bad Reviews Top 10:  2

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  b dental – Part of Bupa, private dentists in Islington

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Cosmetic Surgery Barking, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  16730.17

PPC Adwords Monthly Budget($): 501905

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
==========================

Twitter Page URL:  https://twitter.com/bupauk

Twitter ID:  @BupaUK

Twitter Tweets #:  9520

Twitter Followers #:  17500

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/BupaUK

FB Likes #:  35174

FB Followers #:  36418

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lhr8-1.xx.fbcdn.net/v/t39.30808-6/209741538_10159804921346929_94943316542773574_n.png?_nc_cat=103&ccb=1-7&_nc_sid=e3f864&_nc_ohc=RxZD6VLJglkAX8jE88D&_nc_ht=scontent-lhr8-1.xx&oh=00_AT94oc5lpNYMymIRUIwYYdMZYwnsc-IqKQTv2ZLr532N0g&oe=63005CFA

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPcHRxXIIv_kchwN2g9kRTf2x-E1DC9vGXmD5Wd=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/222115471/1625150582/1500×500

YouTube URL:  https://www.youtube.com/watch?v=5gcunAxQn3w

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.