Category: Office Furniture Shop

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1. GENERAL INFORMATION:
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Company Name:  B&B Italia London

Address:  250 Brompton Rd

City:   South Kensington

State/Region:  London

Postal Code:  SW3 2AS

Country:  GB

Website URL:  https://www.bebitalia.com/

Phone:  020 7591 8111

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  info@bebitalia.com

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.5

Mobile Site Load Time:  1.9

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  found

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  Yes

Google+ Connection:  Yes

Pinterest Connection:  Yes

YouTube Connection:  Yes

Twitter Connection:  No

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Furniture Store Brent, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Home Furniture Shop

Categories:  Home Furniture Shop,Office Furniture Shop,Outdoor furniture shop

Google+ URL:   https://www.google.com/maps/place/B%26B+Italia+London/data=!3m1!4b1!4m2!3m1!1s0x0:0x40629fa375e602a2

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  72

Google+ Score:  4.2

Google My Business Videos:  9

Top Maps Company:  BoConcept Brent Cross

List of Competitors:  Dimora Design London | Liaigre

Google Bad Reviews #:  14

Google Reviewer 1, Name (Bad Review):  Paurizio Mellizzoni

Google Bad Review 1:  Looks amazing, but the quality is terrible, really regret this now after just a few months and un sympathetic staff when I asked for it to be replaced

Google Reviewer 2, Name (Bad Review):  C RR

Google Bad Review (2):  Nice furniture but way more expensive than anywhere else . Avoid dealing with Michael , he only serves customers when he knows he gets his commission cheque . He’s condescending, unhelpful and borderline snooty refusing to serve you if he feels you compare the prices with other stores selling identical stuff .We were actually turned away and he refused to serve us naming us as ‘internet shoppers ‘when we openly asked for a price match . We ended up shopping for the exact same product – a 7 k bed and a 10 k sofa elsewhere at a much better service and a lower price while actually feeling welcome .

In this day and age , where prices are widely comparable and transparent those shop assistants only looking to pocket commission cheques should actually be held accountable and not allowed to deal with potential buyers .

We have many B&B items that we purchased over the years but were told were are ‘not really B&B customers ‘ if ‘he doesn’t make his commission check from us ‘.

Perhaps B&B Italia in London and staff like Michael need to get a bit more up to speed with customer service (especially at this price level )and get a better understanding of the evolution of the market practices rather than expecting customers to make uninformed purchases without comparing like for like .

ps. Note Post owner's reply.

Shortly after the incident , we tried to come back to B&B hoping we could speak to someone else. Without being asked, Michael made sure he intervened and prevented other staff from serving us and even went that far and tried to intimidate us by saying we were ‘not really customers' and calling us ‘internet shoppers' again.
Maybe B&B Italia has too many customers and has the choice of picking and choosing who fits their ideal customer profile. We will surely never step foot in the B&B Chelsea store again . No price match will ever compensate for the poor customer experience we had and the embarrassment we were subject to.

Google Good Reviews #:  43

Google Reviewer Name (Good Review):  Aida's House

Google Good Review:  Definitely a great sight to just walk past and see . The customer service is amazingly vip

Reviews last 30 Days:  1

Bad Review Percentage:  19%

Bad Reviews Top 10:  4

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Modern Furniture | Contemporary Furniture | B&B Italia

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Furniture Store Brent, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0.9

PPC Adwords Monthly Budget($): 27

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  found Google

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/bebitalia class

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipN0O5tDs58oTdOJLg9Hf3szh6K2p42S651oHYbr=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL:  https://www.youtube.com/user/bebitalia

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL:  https://www.instagram.com/bebitalia/

Posts #:  574000

Instagram Followers #:  2902

Instagram ID:  @bebitalia

Pinterest URL:  https://www.pinterest.it/bebitalia/

Pinterest Followers #:  49774

Boards #:  12

Pins #:  2406

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.