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1. GENERAL INFORMATION:
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Company Name: Apex Dental Care
Address: 647 Watford Way
City: London
State/Region: England
Postal Code: NW7 3JR
Country: GB
Website URL: http://www.apex.dental/
Phone: 020 8959 2299
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: didn't find
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.9
Mobile Site Load Time: 1.3
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Dentists Brent, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Dental clinic
Categories: Dental clinic
Google+ URL: https://www.google.com/maps/place/Apex+Dental+Care/data=!3m1!4b1!4m2!3m1!1s0x0:0xb8efca41ae466129
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 50
Google+ Score: 4.5
Google My Business Videos: 0
Top Maps Company: NHS Brent Dental Practice
List of Competitors: Dental Expert Witness | Puresmile Dental Care | Dentist In Lewisham | Banning Dental Group | Cosmetic Dentistry | Holford Partners Curaden Dental Clinic | Bayswater Dental Surgery | Dr Shabir Pandor – Second Floor Surgery | QUARTZ DENTAL
Google Bad Reviews #: 6
Google Reviewer 1, Name (Bad Review): Morteza Parkook
Google Bad Review 1: First Review Title: I have been given an incomplete advice!
Second Review Title: I'LL NEVER GO BACK TO APEX DENTAL CARE AFTER BEING HARASSTED
I have used them in the past and I would say they were a four star Dental Care, however with my recent experience I give them one star :-I
My crown fell off and I called on Nov 4th to get it fixed. They gave me an appointment on 7th with another doctor, then on 6th , funnily enough, another tooth got chipped a bit.
When I got there “on time” on the 7th and explained the situation, the doctor looked as if he was in hurry and ignored my explanation and fixed my chipped tooth and asked me to leave.
I explained to him that the tooth without a crown was the reason I got the appointment and he explained it's gonna be £500 if I want it to be similar colour to my tooth, after a minute explanation he agreed that there is another type called composite that would cost around £90 (the base of the crown would be amalgams and the top layer would be composite). Story short, I got another appointment on 16th with my main doctor as he did not have time.
On 16th when I got there, another doctor took some X-rays and gave me another appointment on 25th so that she can start the process of fixing my tooth which means from now on I have to give them another two visits.
So today I have paid for a visit for no treatment and still have to give them another two visits to get my crown fixed.
Same thing happened to my brother's tooth last month and it's been done the same day with a temporary tooth and when the actual crown was ready in three weeks it's been placed on the second visit, then as it was too tight and inward they had to remove it and do it after another three weeks or so.
After leaving the above review on 16th, I got a stressed out call from Apex Dental Care Owner on 21/11/16 that she takes every complaint seriously and as result of this review, they have cancelled my appointment which was this Friday and I have to go there and talk to them to rectify the problem and get another appointment.
Then I have mentioned that please do not cancel the appointment as it's been nearly three weeks that I don't have any crown on my tooth and as the base of the crown is made of a dark material, it looks really bad. Then she put me on hold then said that the doctor that I visited the first time is out for lunch and if he can't see me today then it would be next week Monday and then if we get this matter sorted we give you another appointment.
At this point, with a neutral and disappointed tone, I have mentioned that I just left a review of your service online and it's not right to treat me like this. You do realise that if you do this I have no choice but to leave more constructive reviews. Reviews are a great way to put things right, not to damage them more.
She got furious, started to talk fast and told me that THIS IS ENGLAND, not my country that I can talk to her like this and now that this happened, she is going to report me to NHS.
Then I tried to calm her down by saying that, this matter can be rectified in a better manner not by threatening me of calling the NHS. At this point after seeing that she wouldn't stop harassing me EVEN more, I've asked her to cancel my appointment because I have no choice but to use another Dental Practice. However, she ignored all I said and continued harassing me and I then hung up the phone.
I know that most people either don't know how to leave an online review, they just don't have the time for it or they are shy to feel the courage to do it.
I do my best to stay positive in every aspect of my life 🙂 and hoped that she can see a positive side of the matter. All I did was to give a three-stars constructive review that could be changed to a five-stars rating shortly after my treatment if it was all handled professionally.
Google Reviewer 2, Name (Bad Review): Rosie Edgar
Google Bad Review (2): Was going to this dentist for more than 6 years went ok tried to make an appointment and just because i hadn't been there or had problems with my teeth for 3 years they decided to kick me off there nhs patient list no warning no letter now im left with a broken tooth having to look for another dentist
Google Good Reviews #: 43
Google Reviewer Name (Good Review): Tony Kypreos
Google Good Review: Excellent dental hygienist Diana – very professional service – highly recommend
Reviews last 30 Days: 1
Bad Review Percentage: 12%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 2
Website Backlinks: 0
Website Title: Dentist in Mill Hill, Apex Dental Care, London
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Dentists Brent, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
FB Last Posted Days Ago:
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FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOClVWkFgNb3DAXEtMfgeYUKdPceSGD8OLvQKuo=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.