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1. GENERAL INFORMATION:
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Company Name: Abbey Ravenscroft Park Nursing Home
Address: 3-6 Ravenscroft Park
City: Barnet
State/Region: England
Postal Code: EN5 4ND
Country: GB
Website URL: http://www.abbeytotalcaregroup.co.uk/abbey-ravenscroft-park-nursing-home/contact-us.aspx
Phone: 020 8449 5222
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: evelyn@ravenscroftparknursinghome.co.uk
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.4
Mobile Site Load Time: 1.5
SSL Verified: SSL unverified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: didn't find
Mobile Optimized Site: didn't find
Chatbot: not using a chatbot
Citations: 0
Keyword: Health Care Services Barnet, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Nursing home
Categories: Nursing home,Assisted living residence
Google+ URL: https://www.google.com/maps/place/Abbey+Ravenscroft+Park+Nursing+Home/data=!3m1!4b1!4m2!3m1!1s0x0:0xebc1ea8af791e90f
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 7
Google+ Score: 3.6
Google My Business Videos: 0
Top Maps Company: Home Instead Barnet – Home Care & Companionship
List of Competitors: Signature at Barnet | Carlton Court Care Home
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): Denise Crisp
Google Bad Review 1: Unfortunately there is no option for NO Stars.
Abbey Ravenscroft performed shockingly in the 1.5 days that my dad was there before he died.
The list of complaints, errors and oversights in such a short stay was unbelievable, a few of which are as follows:-
On arrival I went through the standard forms and paperwork with a man called Ravi (or something similar) and informed him that I could, and should, be contacted at any time day and night if there were any changes in dads health.
Dad had to be in isolation due to having CPE, similar to MRSA, where anyone visiting him needed to be dressed in aprons and gloves and stringent hand washing with antibacterial soap was required after every visit. None of these items were in place for visitors (or carers) to use. There was no soap of any kind in his bathroom for anyone to use so infection control was not contained. This should instantly ring alarm bells to anyone considering this home.
Dad was catheterised and when I visited him in the afternoon I noticed that his catheter was missing. The carer with dad informed me that, according to dad’s file, he had pulled his catheter out during the night!!! Dad had prostate cancer which had gone to his bones, there was no way he could urinate without the catheter in place. I found the carer who was with him in the morning when I visited. She was getting him ready for the day and had just washed him. She confirmed that no catheter was in place in the morning when she cared for dad. I immediately went to see Ravi who told me that dad had pulled his catheter out a few hours ago and they hadn’t reinstated it due to him being a bit sore!!! SORE would be an understatement. Ravi said that he pulled the catheter out of his “privates”. How can a care home not even use the right terminology. He continued to show he what was meant by “privates” by gesturing with his hands in the groin area. Lost for words I returned to my dad followed by Ravi carrying a catheter. I had to remind Ravi to get the numbing gel as he tried to insert the catheter without any.
Dad was end of life and was very agitated and restless and at risk of climbing and falling out of bed. I was told that a carer was to keep an eye on dad throughout the night to ensure his safety.
I received a call at 8.30am to say that the palliative team had been called as dad had deteriorated. I was not informed of any urgency but it seemed to me that the morning staff had just come on their shift and had realised the decline in dad’s health overnight.
Why didn’t anyone inform me sooner? I missed saying my final farewell to my dad, as by the time I got to the home he had already died.
Both Ravi(?) and the care home manager Evelyn busied themselves and neither offered their condolences.
I asked to see my dad’s file to see just what had gone on with his catheter the day before and also what was documented regarding his overnight care – I was denied access!!!
I have been told that to see dad’s file I need to get a solicitor’s letter. Surely in the time it takes to organise this the home can just re-write his file to cover-up any negligence and this is what I believe will have happened.
I have contacted the CQC to register my complaint of negligence and total lack of compassion from a so called Nursing Home.
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 3
Google Reviewer Name (Good Review): Dominika Fronczek
Google Good Review: My grandfather was there a few years and I'm so glad of this Nursing Home. All staff are amazing people. I recommend this place:-)
Reviews last 30 Days: 0
Bad Review Percentage: 29%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Abbey Ravenscroft Park Nursing Home – Contact Us
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Health Care Services Barnet, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL:
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days:
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNrJrfzxEFeUPzFuV1e_DeA0IQ_Kc8pv0Z-H8A7=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
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Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.