Category: Mortgage broker

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1. GENERAL INFORMATION:
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Company Name:  Cray & Norton Estate Agents Ltd

Address:  323 Lower Addiscombe Rd

City:   Croydon

State/Region:  England

Postal Code:  CR0 6RF

Country:  GB

Website URL:  http://www.crayandnorton.co.uk/

Phone:  020 8655 0700

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email: 

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  3.3

Mobile Site Load Time:  2.1

SSL Verified:  SSL unverified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  didn't find

Mobile Optimized Site:  didn't find

Chatbot:  not using a chatbot

Citations:  2

Keyword:  Estate Services Croydon, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Estate Agent

Categories:  Estate Agent,Conveyancer,Mortgage broker,Probation office,Property management company

Google+ URL:   https://www.google.com/maps/place/Cray+%26+Norton+Estate+Agents+Ltd/data=!3m1!4b1!4m2!3m1!1s0x0:0x27825cd076a76349

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  140

Google+ Score:  4.5

Google My Business Videos:  1

Top Maps Company:  Croydon Crest Property Services

List of Competitors:  Castlerocks Estate Agents Croydon | Countrywide Estate Agents | Foxtons Croydon Estate Agents | Black Blanc Estate Agents | Barnard Marcus Estate Agents | Webbs Estate Agents | haart estate and lettings agents Croydon

Google Good Reviews #:  115

Google Reviewer Name (Good Review):  Tobias James

Google Good Review:  Really great service from these guys, got the best price and the least stress. I would highly recommend them.

 

Google Bad Reviews #:  18

Google Reviewer Name (Bad Review):  Martin Duddy

Google Bad Review:  We decided within the two week period at the start of the contract to change from sole agent to multi-agent (as is our right) because we weren’t entirely convinced Cray and Norton could sell our property due to their admitted lack of people interested in our property *seriously they admitted this, they took on our property without having any interested parties in there database* and we were met with aggressive and manipulative tactics designed to intimidate us into remaining on sole agent contract. We remained adamant that we wanted multi-agent, so we were given an ultimatum: pay £300 for the separate marketing contract and leave or remain in the sole agent contract. This, they claim, was due to them “not wanting to work along side our other chosen agent”, stating that they’d had difficulty dealing with them in the past (personally I believe their egos were dented from previously being out-performed and feared the other agent would be able to sell our property first and therefore out performing them yet again).

Should you choose to try Cray & Norton you may well have a trouble free dealing with them, and good luck to you, but this experience taught me that there are still estate agents out there who believe they are doing you a favour and you owe them extra for it. The director I met was an arrogant, dismissive and rude individual who thought the best way to communicate was to shout and try to talk over me, claim a moral high ground over their competitor yet stood there bad mouthing them and breaching the data protection act by showing me a copy of a private email that was sent to him by a “customer who’d previously dared to leave for their competitor only to return”. Honestly, it was a pathetic and embarrassing display from someone who tried to champion his company’s professionalism whilst demonstrating none.

We paid the £300 for the marketing costs and feel a weight lifted… we may be £300 short but they are down 1.5% commission (about £3000).

A truely pathetic experience, my advice is do you homework and you’ll see there are several better agents in the addiscombe area, I can almost guarantee higher levels of customer focus and you may well find one who actually has buyers in their database who might be interested in your property. BE WARNED! YOUR PRIVATE COMMUNICATION MAY BE USE IN EVIDENCE AGAINST OTHER AGENTS!

 

Reviews last 30 Days:  3

Bad Review Percentage:  13%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title: 

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Estate Services Croydon, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL: 

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days: 

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FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipNkuP1iNlMqLecwjZWb_2QOjXeuYu2JU6V8kjWV=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

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Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.