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1. GENERAL INFORMATION:
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Company Name: Jenny Packham London
Address: 3A Carlos Pl
City: London
State/Region: England
Postal Code: W1K 3AN
Country: GB
Website URL: http://www.jennypackham.com/
Phone: 020 7493 6295
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: enquiries@jennypackham.com
Website Type: WordPress 5.5.9
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.1
Mobile Site Load Time: 2.4
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: didn't find
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 5
Keyword: Wedding Services Barnet, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Clothing Shop
Categories: Clothing Shop,Bridal shop,Dress Shop,Fashion accessories shop,Lingerie shop
Google+ URL: https://www.google.com/maps/place/Jenny+Packham+London/data=!3m1!4b1!4m2!3m1!1s0x0:0xc008373be39b12b2
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 17
Google+ Score: 4.5
Google My Business Videos: 0
Top Maps Company: Big Day Weddings
List of Competitors:
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): Fran Berrick
Google Bad Review 1: Tremendously disappointed with my first (and last) purchase. My dress proved faulty with pailettes and sequins that fell off, was constructed poorly at any price and no-one at store or HQ interested. Shame on you JP.
Google Reviewer 2, Name (Bad Review): Irina King
Google Bad Review (2): As a longtime fan of Jenny Packham’s designs, getting my wedding dress here was a big moment for me. Due to the global pandemic, my wedding was pushed back by about two years and I returned this weekend to pick the dress up for my ceremony in July. I had called previously a few times and was told I could pick up anytime, no appointments needed.
Unfortunately my experience at the store was fairly abysmal. The bridal assistant – Mel – had an attitude that was cold, patronising and even rude. When I told her how long ago I ordered the dress, she asked in a very surprised tone “ oh, so you’re still getting married then??”. I didn’t mind waiting while my dress was brought upstairs from the stockroom, but when it did come up, the assistant didnt really put effort into zipping me up and announced my dress didn’t fit at all because “didn’t we all eat more in lockdown”. Fortunately, a friend was over who helped me in it ( surprise – it did zip up but the zip was stiff). While the dress was still on my body, I was told I had an outstanding balance for half my dress and there was no record of further payment even though I recalled vividly completing the payment. For me, that was a huge unforeseen amount of cash and I panicked. After about half an hour of calls, the assistant found my second payment somewhere in the system she said was replaced since she got hired. My head was spinning, my palms were sweating and I thought I was going to cry. To top it all off, when she was packing the dress up she said that I “should’ve called and then they could’ve prepared the dress better”.
I understand my circumstances were complicated, that I ordered a dress a long time before etc but this is not the level of service a high end Mayfair bridal boutique should offer. I came in willing to wait and take my time and do this right. I am not complaining about fit issues at all, just the attitude on how they were dealt with. I would’ve needed someone who tried to be helpful, not who just presented me with problems that were out of my control. Someone who understood how hard the pandemic has been on some people and not tried to make me feel worse about it. I felt sad, fat, exhausted emotionally and cried when I got home. I still get emotional writing this review.
The only good thing remaining is the beautiful design that I took home, and my wish they would invest in their staff more. After getting to meet Ms Packham once in the past, having her autographed book and admiring her work since I was a teenager, I am left with a very bitter taste and slight heartbreak at the service I got.
I cannot in good conscience recommend this bridal boutique to future brides. While the bridal try on appointments can be lovely and the designs great, once you pay your deposit the service is unpredictable at best.
Google Good Reviews #: 14
Google Reviewer Name (Good Review): Elizabeth Cavell
Google Good Review: Lovely service. Helpful ladies and quick resolve of a dress situation. Love my gown and look forward to wearing.x
Reviews last 30 Days: 0
Bad Review Percentage: 18%
Bad Reviews Top 10: 3
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Jenny Packham – Official Jennypackham.com
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Wedding Services Barnet, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/jennypackham?lang=en
Twitter ID: @jennypackham
Twitter Tweets #: 1595
Twitter Followers #: 24608
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/TheJennyPackham
FB Likes #: 125812
FB Followers #: 130508
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent.flhr2-3.fna.fbcdn.net/v/t1.6435-9/72407313_2878599752169237_7557419072447578112_n.jpg?stp=dst-jpg_p640x640&_nc_cat=111&ccb=1-7&_nc_sid=e3f864&_nc_ohc=gwEYrwrV46MAX8QclGo&_nc_ht=scontent.flhr2-3.fna&oh=00_AT9SclDMIz__TyVrdIyPo0kb5uVaaNnEvUtUtM9ebcDoNg&oe=62FE8874
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPmd_P3UsKAR2HpxiebSPHd6BMa3fk7NfVS4-KG=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/271944538/1655993839/1500×500
YouTube URL: https://www.youtube.com/channel/UCvjrPIQJ5GGaqrQuGvbb2xw
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/jennypackham/
Posts #: 558000
Instagram Followers #: 3550
Instagram ID: @jennypackham
Pinterest URL: https://www.pinterest.co.uk/thejennypackham/
Pinterest Followers #: 10141
Boards #: 74
Pins #: 2807
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.