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1. GENERAL INFORMATION:
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Company Name: Day True – Chelsea
Address: 302
City: London
State/Region: England
Postal Code: SW10 9ER
Country: GB
Website URL: http://www.daytrue.com/
Phone: 020 7788 9229
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: hello@daytrue.com
Website Type: WordPress
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 4.4
Mobile Site Load Time: 2.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 1
Keyword: Furniture Store Bexley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Kitchen Renovator
Categories: Kitchen Renovator,Bathroom Renovator,Bathroom Supply Shop,Kitchen supply shop
Google+ URL: https://www.google.com/maps/place/Day+True+-+Chelsea/data=!3m1!4b1!4m2!3m1!1s0x0:0x499845590cd164d
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 8
Google+ Score: 4.0
Google My Business Videos: 0
Top Maps Company: Chic Interiors
List of Competitors: Kitchens Continental Ltd | Nolte Küchen · The Kitchen Store London | Tomas Kitchen Living | London | John Lewis of Hungerford – Fulham showroom | Tom Howley | Wren Kitchens | Mowlem & Co
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): Charlotte D
Google Bad Review 1: Incredibly poor service from start to finish. Designers are all very junior and their designs are littered with inaccuracies. The managing director Tony is one of the rudest individuals I have ever had the displeasure of dealing with. As soon as they have your money they are not interested in helping you or rectifying any of their mistakes. Avoid at all costs, you have been warned
Google Reviewer 2, Name (Bad Review): Niamh O'Sullivan
Google Bad Review (2): Don’t retain Day True unless you want a constant headache throughout your refurbishment. Everything here is factual, no hyperbole or exaggeration.
I unfortunately spent 100k with Day True (2 bathrooms, kitchen, flooring and 2 x wall to ceiling bespoke wardrobes).Yet every delay/mistake on my project was caused by Day True. To summarise some highlights:
· On my license to alter, I got submissions from architects, engineers, builders on time for application to the freeholder, but was delayed 5 weeks by Day True repeatedly sending me the wrong drawings.
· After paying £27k+ for bespoke wardrobes, Day True informed me the installation wasn’t included and was an additional cost. Then incorrect measurements were taken by the designer and the alteration required an additional panel that delayed installation of one wardrobe. I also had to ask where the installers had disappeared to, and only then was informed re the rescheduling. (There are no detailed notes provided re scheduling).
· 6 weeks into the refurbishment, the day tiling was due to start on bathrooms, we discovered that the wrong tiles had arrived. They blamed the supplier, Popham Design, for this. Although the supplier did a rush order for the tiles and FedEx’d, this caused another 18 day delay.
· Bathroom floor tiles were never delivered, only noticed when the builder mistakenly put the only floor tiles onsite into both bathrooms. Only after I raised re non-delivery and reimbursement, did they repay the money I spent on the missing tiles.
· Other tiles arrived broken (yes, in addition to above mishaps!) and they confirmed it will take 6 weeks delay to replace these.
· 3 week delay in kitchen and wardrobes delivery despite 3-4 month logistics planning. I was given 1 business day notice of the delay. Again the supplier was blamed. Installation team caused damage to a drawer – which I’m sure will result in another delay (also as above, alteration needed to wardrobes, resulting in another delay).
· My en-suite can fit a full size bath (1700) but a 1500 was ordered by the designer. After the builder highlighted this to me, I insisted on a full size (which, no surprise, fitted) – that then incurred a 4 week delay to deliver a standard bath (they advertise as bathroom suppliers).
Neither the designer, nor operations ever picked up the phone to communicate but rather put bombshells like ‘it appears the wrong tiles arrived and due to long lead times will take 6-8 weeks to replace’ in the middle of mundane emails at close of business.
I often had to ask where missing items/even wardrobe installers (!) were, rather than being provided with detailed scheduling. It was ad hoc addressing of issues (e.g. damage to kitchen drawer by installers), which often contributed to additional delays.
I hope in writing this detailed review I will help prevent others having the unpleasant, stressful experience I’ve had with this company. I would never have paid 100k to Day True if I’d known what was to follow. It is disheartening to have retained Day True for the majority of products and design for my project so as to take the stress away, but instead they added significantly to it (by contrast, my builder was excellent!).
Google Good Reviews #: 6
Google Reviewer Name (Good Review): Alexandra Martin-Zakheim
Google Good Review: I totally love the kitchen that Day True designed for my new space. The quality (despite not being the top of their range) is superb and much admired. Hayley and her team are wonderful to work with and I’d choose them again wherever I am.
Reviews last 30 Days: 0
Bad Review Percentage: 25%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Day True – Kitchens, Bathrooms & Home Design
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Furniture Store Bexley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/daytruearchitecturalinteriors
FB Likes #: 7
FB Followers #: 12
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
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FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOC6U87F1oMy9MuPLf-5WK0DlVfsBc0VloyA8kE=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/day_true/
Posts #: 18200
Instagram Followers #: 704
Instagram ID: @day_true
Pinterest URL: https://uk.pinterest.com/hayleyt76/
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.