Category: Home improvement shop

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1. GENERAL INFORMATION:
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Company Name:  Tapi Carpets & Floors

Address:  Unit 2

City:   Brent Cross

State/Region:  London

Postal Code:  NW2 1LS

Country:  GB

Website URL:  https://www.tapi.co.uk/stores/brent-cross?utm_source=google&utm_medium=organic&utm_content=brent_cross&utm_campaign=g+business

Phone:  020 3873 7070

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  brentcross@tapi.co.uk

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  4.1

Mobile Site Load Time:  5.2

SSL Verified:  SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  Yes

Pinterest Connection:  Yes

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Flooring Services Brent, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Flooring Shop

Categories:  Flooring Shop,Carpet Fitter,Carpet Retail Shop,Flooring contractor,Home improvement shop,Wood and laminate flooring supplier,Wood floor installation service

Google+ URL:   https://www.google.com/maps/place/Tapi+Carpets+%26+Floors/data=!3m1!4b1!4m2!3m1!1s0x0:0x2a367b11ea43d0bd

Owner Verified:  Yes

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  57

Google+ Score:  4.1

Google My Business Videos:  0

Top Maps Company:  Easy Carpet Flooring

List of Competitors:  Carpetright | Direct Wood Flooring

Google Bad Reviews #:  17

Google Reviewer 1, Name (Bad Review):  Rupert Cattell

Google Bad Review 1:  TOTAL RIP OFF. They charged me over £400 to lay the carpets. It took half a day and then they refused to cut down the doors so the carpets would fit. What carpet layers don't do that ??? None of the doors would shut. It cost me another £150 to get a carpenter to do it. AVOID

Google Reviewer 2, Name (Bad Review):  Kuczik David

Google Bad Review (2):  This is by far the worst experience I have ever had in my life in Tapi Brent Cross. I have ordered a carpet for £350 on the 2nd of February and was told that i should have it delivered in 2 weeks max. March came and no ones has called me or sent my a mail to notify me so I called and was informed that apparently the person who does the edging only comes once a week therefore its delayed…. absolutely acceptable. April came (we are 2 months later now) so i thought id give them a call, turns out no one knows anything about my carpet… it made me a bit upset but was promised by Mona (a student who works there only part time) that she would call me back which she did and looked like the carpet has been delivered ages ago but for some reason it was forgotten at the back of the warehouse for some reason. Once again I was promised that it will be delivered, I have arranged it for a Friday between 9-12 but nothing happened, noone came the whole day (thats why i did not go anywhere). I went to the store next day and was asking for the reason my carpet was not delivered, the manager Shaba(?!) apologised and promised to refund my delivery charge for £30 thats I had to pay by cash to the guy who supposed to deliver it (apparently he does not even work for Tapi…) i was told that she needs to have their head offices approval which is fine and was promised once again that it will be done and someone will drop off the money at my flat (?!?!) – looks a bit shady from such a company. Anyway, obviously nothing has happened so I went in couple of days later (for some reason they never answer the landline) where i met the other manager, Raj. Now, i dont know how is this guy became a manager, but he is nowhere close to the student who works there part time. The most arrogant, rude and unprofessional staff who lack any kind of customer service training. He obviously did not know about the whole situation, but instead of trying to contact someone when i asked, he was outrageously rude and was just repeating their policies. When I asked for the head offices number he refused to give it to me and also stated that he has just started and there are no managers around (i found out he is a manager only later when one of his collegagues told me). I have returned a couple of days later and met Shaba again, she asked Raj to perform the refund on my card which he refused, turned his back on me and walked out of the store… thats customer care at best! Utterly disappointed, the quality of carpet is great but I told all my friends who like it to take their money somewhere else!

Google Good Reviews #:  37

Google Reviewer Name (Good Review):  Richard Greenby

Google Good Review:  Excellent carpets. Very happy with the admin and the sales services. And i am very pleased with the carpet choice

Reviews last 30 Days:  0

Bad Review Percentage:  30%

Bad Reviews Top 10:  3

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Carpet Shop in Brent Cross | Tapi Carpets, Vinyl & Flooring

Keyword In Title:   did not find

City In Title:  found

Keyword Location:  Flooring Services Brent, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  4428.27

PPC Adwords Monthly Budget($): 132848

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  found Google

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/Tapi_Carpets

Twitter ID:  @Tapi_Carpets

Twitter Tweets #:  3601

Twitter Followers #:  1912

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/tapicarpetsandfloors

FB Likes #:  35668

FB Followers #:  36904

FB Posts In Last 30 Days:  19

FB Last Posted Days Ago:  Today

FB Last Post Date:  August 22, 2022

FB Last Post Text:  Hallway inspo featuring our gorgeous Luzern Laminate flooring in the colour Raelyn Your hallway is a super important part of your home; ✅It's the first thing people see as they walk in ✅It sets the tone for your home … ✅It takes a lot of footfall ✅It's a transitional space for rooms off of it We have a huge collection of carpets and floors that are perfect for hallways – just head to our website now! – @homerenovation_sidcup https://bit.ly/3zwqP7b See more

FB Last Post Image:  https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/300379301_3336906906537080_4622491565998377439_n.jpg?stp=dst-jpg_s640x640&_nc_cat=107&ccb=1-7&_nc_sid=2d5d41&_nc_ohc=kAvz6_2_uLYAX_hJbm_&_nc_ht=scontent-lcy1-1.xx&oh=00_AT-kMrl5meWJTdkcJkpyoO-BtUzIS2dv50KdH3z6O3OLSA&oe=630AD1F8

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/275482053_3214482598779512_8059134467564960444_n.png?stp=dst-png_p370x247&_nc_cat=111&ccb=1-7&_nc_sid=e3f864&_nc_ohc=khce3lxg7jsAX961qOC&_nc_ht=scontent-lcy1-1.xx&oh=00_AT9AjqjHK7YkIgftGVZTpME0mgL7uT5tI3o_Yi7yKBNFbA&oe=630A6D69

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPBQ9X0GZTY5GluhWNeibdXTZgs80dXs59BqJok=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/3446093055/1647008259/1500×500

YouTube URL:  https://www.youtube.com/channel/UCbz-iWnCBuVaJhsJSHw-R6Q

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL:  https://www.pinterest.co.uk/tapicarpetsandfloors/

Pinterest Followers #:  492

Boards #:  17

Pins #:  548

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.