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1. GENERAL INFORMATION:
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Company Name: Portland Hardware & Handyman (Hardware Shop and Property Services)
Address: 146 Great Portland St
City: London
State/Region: England
Postal Code: W1W 6QB
Country: GB
Website URL:
Phone: 020 7580 2276
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2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:
How Fast Does This Their Website Load up
Desktop Site Load Time: 0
Mobile Site Load Time: 0
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3. SEO AND SOCIAL MEDIA CONNECTIONS
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Citations: 2
Keyword: Kitchen and bathroom renovations Barking and Dagenham, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Hardware Shop
Categories: Hardware Shop,Building materials supplier,DIY Store,Electrical supply shop,Handyman,Key Duplication Service,Locksmith,Plumber,Plumbers' merchant,Tool Shop
Google+ URL: https://www.google.com/maps/place/Portland+Hardware+%26+Handyman+%28Hardware+Shop+and+Property+Services%29/data=!3m1!4b1!4m2!3m1!1s0x0:0x8f4ca4f5aa216bef
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 48
Google+ Score: 4.7
Google My Business Videos: 0
Top Maps Company: Thorne Interiors
List of Competitors: Websters
Google Bad Reviews #: 4
Google Reviewer 1, Name (Bad Review): Adrian B
Google Bad Review 1: AVOIDABLE.
I bought a tool which looks like steel but surprisingly only has a steel cover, it was copper. I go to the store to fix it.
The manager is super rude!!
LAUGHING IN MY FACE + 10 min arguing with them.
Solution: they know that the tool is not of quality, they have hidden the steel ones ……
Avoid this store at all costs
Google Reviewer 2, Name (Bad Review): Thalia Kate
Google Bad Review (2): Total waste of time and money. They pretended to care and offered to help, but what they actually did was install a faulty lock that did nothing to protect me, nor my belongings. The screws were hanging out to the side, so it locked on night lock (shouldn't happen) and locked me out of the room. I called to complain, then they sent someone to kick the door down, which caused the damage you can see. The whole process was unprofessional. I ended up with no lock on the bedroom door and severe damage for which they take no responsibility. A week later, I simply paid a separate organisation to replace all of the locks on my front door, which they did in a quick and professional manner. I called to attempt to resolve the issue and have them repair the damage they caused, but they just play dumb, threaten that they have lawyers and therefore the quality of their work is irrelevant, say ‘everyone tries to get money out of us, so send an email and we'll see what we can do' and then they don't respond to the email and then they call offering a solution, but then I called back and they play dumb again. Classic tactic, frustrate the consumer enough that they give up and stop seeking a resolution, or in my case pay someone else who can really do the job properly. They never provided an invoice, only a text message, but then claim they cannot take responsibility if there's no invoice, despite the fact I have the text message and the price tag states ‘Portland Hardware.' I struggle to understand why they have glowing 5 star reviews, probably false ones created by their family members.
Google Good Reviews #: 42
Google Reviewer Name (Good Review): Adel Martelli
Google Good Review: Great hardware store. They literally have everything. Staff are very helpful.
Reviews last 30 Days: 1
Bad Review Percentage: 8%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
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YP Reviews #: 0
YP Bad Reviews #: 0
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Keywords In Homepage: 0
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Keyword Location: Kitchen and bathroom renovations Barking and Dagenham, London
Monthly Search Volume: 0
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PPC Adwords Monthly Budget($): 0
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5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.