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1. GENERAL INFORMATION:
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Company Name: Twinstar
Address: Preston Rd
City: Wembley
State/Region: England
Postal Code: HA9 8NF
Country: GB
Website URL: http://www.twinstarcarsales.com/
Phone: 020 8904 1818
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@twinstarcarsales.com
Website Type: Hugo 0.66.0
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.8
Mobile Site Load Time: 2.2
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 17
Keyword: Car Dealer Brent, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Car dealer
Categories: Car dealer
Google+ URL: https://www.google.com/maps/place/Twinstar/data=!3m1!4b1!4m2!3m1!1s0x0:0xf219be7c033174db
Owner Verified: No
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 29
Google+ Score: 4.5
Google My Business Videos: 0
Top Maps Company: MB Brent Park
List of Competitors: EZ Motors | 4th Way Cars | We Buy Any Car Wembley Alperton
Google Bad Reviews #: 3
Google Reviewer 1, Name (Bad Review): James Galbraith
Google Bad Review 1: These guys locked me in a room and demanded I paid £10,000 for a car I didn't want – was very scary and had to call the police
Google Reviewer 2, Name (Bad Review): Joshua Hayes
Google Bad Review (2): I recently bought an Audi A5 2010 for £13,850 debit payment. The car is all good (even though it needed a service and new tyres) but the service after buying the car was appalling! Firstly it was advertised as a Quattro (4 wheel drive) when in fact it is 2 wheel drive! Secondly, the sat nav disk was missing. I questioned the owner at purchase and he said that he would get it to me within the week. Thirdly, the spare key was missing.
With the first problem, I am considering legal action as I have copies of the adverts.
The second problem: I chased every week for the sat nav disk and it eventually came 9 weeks after purchase!! This was after being told on the phone and by email weekly that it would be with me the following week. In the end I did receive it but after being hung up on multiple times and telling me to do all communication through email.
Problem number three: Apparently the spare key was given by mistake to another Audi A5 buyer which is worrying in itself and I was promised that this would be returned to me ASAP. I called every week to get an update and spoke to Haran (the owner who sold me the car) who just kept saying they have not received it from the guy they gave it to. Anyway after weeks of calling I got told it was in process and it would be with me in a week (the following Tuesday) I left it a week and I still did not have it. This happened multiple times and Haran as mentioned above refused to speak to me and told me to email.
Eventually his colleague called Sachin started working with me. Sachin was good and much better than his boss in dealing with customers. He told me that they can order me a key from Audi and it would be with me in a week. Then Haran came on the phone and asked me to pay half of it £150! I was literally shocked! I of course refused and they eventually gave in saying my key was now on order and would be with me on Tuesday (don't know why it's always Tuesday). Anyway nothing turned up and this happened for another 3 weeks with them just waiting for the key from Audi.
Eventually, I got an email from Sachin who was nice and told me that AFTER 12 WEEKS they had received the key from the other Audi buyer. I then received the key the next day.
In total it took 3 months, about 20 phone calls and multiple emails to get the things that should have come with the car in the first place and although Sachin was a help I would recommend not to deal with this car dealer at all. Absolutely worst service I have ever received.
Google Good Reviews #: 23
Google Reviewer Name (Good Review): Sukhraj Hayer
Google Good Review: We’ve just bought a Lamborghini Huracán. Mint condition. The staff are very helpful and respectful. Thank you
Reviews last 30 Days: 0
Bad Review Percentage: 10%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 2
Website Backlinks: 0
Website Title: Used Car Dealer Wembley, Middlesex | Twinstar
Keyword In Title: found
City In Title: did not find
Keyword Location: Car Dealer Brent, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/Twinstarcarsales
FB Likes #: 153
FB Followers #: 159
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-man2-1.xx.fbcdn.net/v/t1.6435-9/52047601_2202957583260268_678016048586293248_n.jpg?stp=dst-jpg_p180x540&_nc_cat=109&ccb=1-7&_nc_sid=e3f864&_nc_ohc=gzb-G8Qjao8AX9sNJBc&_nc_ht=scontent-man2-1.xx&oh=00_AT92lOWlvPIf7D_AC-lyI9nM073ailBxT2T4VjQhQ45zCA&oe=630A1896
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPPvAClf8_8dsF5ecWdTLz43KmsK1R_OeIVDfkm=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.